Transferring A Call - Avaya 1140E Software User's Manual

While on an active call

Transferring a call

Note:
• When more than one call is on hold, the call you want to transfer must be the active call.
For more information, see the section "To make a call on hold the active call" in
calls On Hold
• The IP Deskphone does not automatically place the call you want to transfer on hold. To
prevent the caller from hearing the transfer process, place the caller on hold and then
complete the transfer process.
To transfer a call to another telephone:
August 2017
on page 146.
1. Press the Up/Down navigation key to highlight Transfer Call
from the menu.
2. Press the Trnsfer soft key while on a call to access the
Trnsfer menu.
3. Press the abc/123 soft key to toggle between numeric and
alphabetic input.
4. Choose one of the following:
• Enter the phone number or SIP address to which you are
transferring the call.
• Select a contact from the Address Book, Call Inbox, or Call
Outbox by pressing the corresponding fixed key.
Highlight a contact from the list and then press the Select soft
key.
5. Choose one of the following:
• Press the Transfr soft key to connect the calling party.
• To erase the address you entered, press the Clear soft key.
• To return to the previous screen, press the Back soft key.
The IP Deskphone prompts you with the following question:
Consult with party?
Avaya 1140E IP Deskphone with SIP Software User Guide
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