Presence - Avaya 1140E Software User's Manual

Multiuser
After a forward all programmed key is pressed:
• If all accounts are already configured to forward calls to the key's target, then Call Forward is
disabled for all accounts.
• If not, Call Forward is activated for all accounts using the key's target.
For both the single key and the all key, you can treat the key as a toggle. If no Call Forward or DND
operations are selected, pressing the key switches one or all accounts between forwarding to the
key's target and not forwarding states.
The Call Forward mode and target for each account is persistent. If you restart the IP Deskphone or
logout and login, the Call Forward state is retained.
Related links
User status on page 214

Presence

Selecting the Presence soft key prompts you to specify which presence state of the account should
be modified. The option all lets you configure all accounts to the same presence in one operation.
If you select a single account, then the current state of the account is displayed and you are
prompted whether it should be changed. You are then prompted to enter the new presence state.
The new presence state is applied after it is confirmed.
If the option is selected, no current state is displayed, and you are immediately prompted to select
the new state. The new state is then applied to all registered accounts.
When using a programmed Presence feature key, the account that is impacted by the Presence
feature key is determined after the feature key is configured.
After a single account Presence programmed key is pressed:
• If the account is already configured to the programmed presence state, then the account is
configured back to the Connected presence state.
• If not, the account is configured to the programmed presence state.
After the all accounts Presence programmed key is pressed:
• If all accounts are already configured to the programmed presence state, then all accounts are
configured to the Connected state.
• If not, all accounts are configured to the programmed presence state.
As with Call Forwarding keys, this allows Presence keys to be used as toggles.
However, the presence states are not entirely under your control. Some states are applied
automatically (for example, On The Phone). All states are applied by sending a message to the SIP
proxy, which can choose not to accept the change. As a result, it is possible for a set all presence
operation to not result in all accounts being configured to the programmed presence. In such a case,
pressing the key again would again attempt to apply the programmed presence; therefore it is more
effective to program a separate Presence key to configure all accounts to the Connected state.
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide
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