Music on Hold
Before you configure music on hold, ensure that the audio file you want to use is
compatible with the standards described in
22.2 The Emergency Call Screen
The X2002 allows you to specify and give higher priority to emergency calls to
emergency services. You can configure a list of emergency phone numbers, for
example police or fire department, on the X2002. The X2002 recognizes when an
emergency number is dialed and tries to send the call to the configured
destination number. If all the lines on the X2002 are busy, the X2002 frees up a
line by hanging up an existing conversation and then passing the emergency call
to the destination number.
22.2.1 Configuring the Emergency Call Screen
Use this screen to manage emergency call numbers on the X2002. Click
Configuration > PBX > Call Services > Call Emergency to view the following
screen.
Figure 193 Call Services > Call Emergency
X2002 User's Guide
Chapter 22 Call Services
Section 22.4 on page
329.
325