Paper Does Not Feed Or Eject Correctly; Paper Jams - Epson WF-C869R User Manual

User's Guide
Caution:
!
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
Important:
c
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Note:
If any torn pieces of paper remain, tap Settings > Maintenance > Remove Paper after clearing the paper jam error. This
helps you to remove the remaining pieces of paper.

Paper Does Not Feed or Eject Correctly

Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a flat surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
❏ Clean the roller inside the printer.
Related Information
"Environmental Specifications" on page 289
&
"Paper Handling Precautions" on page 47
&
"Available Paper and Capacities" on page 48
&
"List of Paper Type" on page 51
&
"Cleaning the Paper Path for Paper Feeding Problems (Paper Cassette)" on page 197
&

Paper Jams

❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Do not open the rear cover while printing. This causes a paper jam.
Related Information
"Removing Jammed Paper" on page 236
&
"Loading Paper in the Paper Cassette" on page 52
&
"Loading Paper in the Rear Paper Feed" on page 54
&
Solving Problems
237