Epson WF-C869R User Manual page 233

User's Guide
Code Problem
208 The fax could not be sent to some of the specified
recipients.
301 There is not enough storage space available to save
the data in the memory device.
302 The memory device is write-protected.
303 No folder has been created to save the scanned
image.
304 The memory device has been removed.
305 An error occurred while saving the data to the
memory device.
306 The memory is full.
311 A DNS error has occurred.
312 An authentication error has occurred.
313 A communication error has occurred.
314 The data size exceeds the maximum size for attached
files.
315 The memory is full.
Solving Problems
Solution
Print a Fax Log or Last Transmission report for
previous faxes from Fax Report in the Fax mode to
check the failed destination. When the Save Failure
Data setting is enabled, you can resend a fax from
Job Status in Job/Status.
❏ Increase the storage space in the memory device.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
Disable write protection on the memory device.
Insert another memory device.
Reinsert the memory device.
If the external device is accessed from a computer,
wait for a while and then try again.
Wait until other ongoing jobs are finished.
❏ Tap Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
Tap Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings, and then check the server settings.
❏ Print a network connection report to check if the
printer is connected to the network.
❏ Tap Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings to check the email server settings. You
can check the cause of the error by running
connection check.
❏ The authentication method of the settings and
the email server may not match. When you select
Off as the authentication method, make sure the
authentication method of the email server is set
to None.
❏ Increase the Attached File Max Size setting in
the scan settings.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
Retry after other ongoing jobs are finished.
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