Trace A Malicious Call - Avaya 3905 User Manual

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second call automatically displays.
To view the name of a
second caller while on a
call in progress:
Inspect
2498

Trace a Malicious Call

Malicious Call Hold provides a way for you to trace nuisance calls.
Note: If available on your system, Customer Originated Trace is
another feature that provides a way for you to trace nuisance calls.
To trace a call:
MALCSHold
2498
If you do not have a
MALCSHold
key:
Trans
While on an active call
While on a call, you hear the call
waiting tone.
1. Press the
Inspect
2. Press the flashing
The call waiting information
appears on the display.
Note 1: The display information on the
incoming call does not interfere with the
current call in progress.
Note 2: You can use the
with other feature keys to display
information associated with the feature
keys.
1. Press the
Malicious Call
Hold
Key.
2. If you wish to return to the call,
press the DN beside the
flashing LED indicator of the
call.
1. Press the
Transfer
Call
key.
2. The calling party is placed on hold
and you receive a special dial tone.
Key.
DN
Key.
Inspect
Key
or
3-way
71

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