Avaya 3905 User Manual page 12

Introduction to your Avaya 3905 Digital Deskphone
Table 1 Agent and Supervisor features
Agent features
ACD Walkaway/Closed Key
Operation.
Line of Business Codes.
Make Set Busy.
Call Forcing.
Display Queue and Threshold.
Walkaway and Return from
Walkaway.
Agent Login and Login
Enhancements.
12
Supervisor features
ACD-Limited Enhanced Agent
Features.
ACD Observe-Agent/Three-Way
Calling.
Extended Agent Observe.
Flexible Call Observing-Nodal.
Observe Agent from 2500 set.
Observe-Agent Key.
Display Queue-Status Key.
Multistage Queue Status Display.
Answer Agent.
Answer Emergency.
Display Queue Threshold.
Make Set Busy.