Removing A Device From The Device Manager - DataCard Sp35 Installation Manual

40
Support for Direct Network Connections
If you need assistance with the installation or use of a print server and printer, do the following in the order listed:
• Read the installation information that came in your printer carton.
• Work with your network support personnel, who are familiar with connecting devices to and operating devices
on the network.
• Closely review this Installation e-Guide to see if it addresses your issue.
• If you use a print server, read the guide(s) for the print server, which addresses many common situations not
specifically covered in this e-Guide.
• Request assistance from your Datacard® service provider.

Removing a device from the Device Manager

Remove a device from the Device Manager if the Add/Detect New Hardware wizard was cancelled (or another
installation problem occurred), or you want to reinstall the printer driver.
1
Disconnect the printer from the PC.
2
If the printer driver was installed, make sure the printer driver has been deleted and that you have rebooted the
PC after deletion.
3
Select Start from the Windows task bar.
4
From the Windows Start menu, select Settings and then Control Panel. The Control Panel appears.
5
Double-click the System icon to open it. The System dialog box opens.
6
Open the Device Manager.
— On Windows Me and Windows 98, click the Device Manager tab.
— On Windows XP and Windows 2000, click the Hardware tab, and then click the Device Manager button.
7
Make sure "View devices by type" is selected.
— On Windows XP and Windows 2000, select "View hidden devices" from the View menu.
You sent the card using an IP
address that is not correct for the
printer.
The printer is paused.
If you are using the Open Card
format, the Start of Card Data (<)
command is missing from the
data stream, or the active card
layout does not result in a printed
card.
Use the LCD panel to retrieve the IP
addresses (IP address, subnet mask, and
gateway address).
If IP addresses are not displayed, work
with network support personnel to assign
the correct IP addresses.
Make sure you have selected the correct
address mode (DHCP or Static IP). The
address mode of the printer must match
the addressing used on the network.
Press the Ready button on the LCD panel
to un-pause the printer.
Make sure the data stream meets the
requirements of the Open Card format.
See the SP Series Data Formatting Guide
for details.
SP Series Install e-Guide