DataCard Sp35 Installation Manual page 164

What you see
Cards are bowed (curved)
too much.
The laminate patch comes off
the card when it is flexed.
Random scratches appear
under the laminate patch.
Repeating marks appear on
the laminate patch.
SP Series Info Central: Troubleshooting
Possible causes
Debowing is set to off.
Debow time is not set
correctly.
Temperature is too high for
the card stock.
Card stock does not work
with laminator material.
Temperature is too low for the
material.
A patch is stuck to the heated
roller.
The inside of the printer is
dirty.
Supplies were mishandled.
The heated roller is dirty.
Solutions
Set debowing for the laminator
to on.
Contact your service provider
to change the debow time.
Lower the laminator
temperature for this material.
If the material is 1.0-mil
laminate and you are using all-
PVC cards, switch to
composite cards.
Increase the laminator
temperature for this material.
Make sure you are using
approved card stock.
Run several cards to see if the
problem corrects itself. If you
are unable to resolve the
problem, contact your service
provider for assistance.
Run a cleaning card and then
change the cleaning sleeve.
Clean the printer rollers.
Store supplies in a clean
environment. Keep supplies in
their packaging until loaded in
the cartridge.
Run several cards to see if the
problem corrects itself. If you
are unable to resolve the
problem, contact your service
provider for assistance.
22