DataCard Sp35 Installation Manual page 159

17
What you see
A color panel is missing from
the printed card.
Fine lines appear in the
topcoat, usually on one long
edge of the card.
The topcoat appears dull
when the card is held to the
light and turned.
Oval areas of the topcoat or
printing are missing.
Possible causes
You have printed a card when
the ribbon was moved after
powering off the printer.
The printhead intensity for
topcoat is too high.
The card thickness or type of
cards have changed.
The printhead is not aligned
correctly.
The printhead intensity for
topcoat is too high.
The card thickness or type of
cards have changed.
You have selected "User-defined
bitmap" in the Print Blocking-
Front or Print Blocking-Back
setting in Printing Preferences,
Properties, or Document Defaults
dialog box.
Solutions
The next card will print correctly.
If you move the ribbon often with
the power off, change the Ribbon
Initialization setting to on.
Lower the printhead intensity
setting for topcoat.
Change the brightness setting.
Change the intensity for
monochrome (K) or topcoat.
Contact your service provider.
Lower the printhead intensity
setting for topcoat.
Change the brightness setting.
Change the intensity for
monochrome (K) or topcoat.
Change the setting to use the
correct type of blocking for your
card.
SP Series Info Central: Troubleshooting