Fujitsu fi-4860C Operator's Manual page 166

■ Error Descriptions
Problem at the time of PC connection.
Items to check
OS (Windows) type
Displayed error message
Interface
Interface controller
Document feed trouble
Items to check
Document type
Main purpose of use
Last cleaning date
Last consumable replacement date (example) November 15, 2002
Operator panel status at trouble
Imaging quality trouble
Items to check
Type and version of scanner driver
Interface controller
OS (Windows) type
Application software
Others
Items to check
Can you send both the original docu-
ment (or scanned grayscale image
file) and printed scanned data (or the
file) via Fax (or by e-mail)?
Findings
(example) Windows
(example) SF0 Sensor dirty
(example) SCSI interface
(example) Adaptec SCSI Card 29160
Findings
(example) Copier paper
(example) Filing company documents
(example) December 2002
(example) Paper Jam2
Findings
(example) FJTWAIN 9.9
(example) Adaptec SCSI Card 29160
(example) Windows
(example) Acrobat
Information
5.3 Before Contacting a Service Provider
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98
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2000 Professional
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