Agent Logout - Nortel 1150E User Manual

Call Center Agent/Supervisor Features

Agent logout

To logout:
62
1. Press the Make Busy
disconnect the headset. The LED
indicator lights steadily.
Note 1: If you press the
again, the LED indicator will turn off. At
this point your telephone can accept
non-ACD calls, but you are logged out of
the queue.
Note 2: If you press the
while on an ACD call, you will be logged
out automatically when the call is
finished.
Key and
Make Busy Key
Make Busy Key