Chapter 9
Tips for Solving Problems
If you encounter the problems, please check following items.
Problem
While
A document does not feed, or
sending
multiple pages are fed at the
same time.
Does not stamp.
The verification stamp image
appears too light.
Vertical lines appear in a
transmitted document.
Document is transmitted as
blank paper.
Document is misfeeding.
200
Symptom
• Check that the document does not have
staples or clips attached to it and that it is not
smeared or broken.
• Check if the document is loaded properly.
Verify the settings of "04 Stamp (HOME)" and
"28 Stamp at Memory XMT" in Function
Parameters (Fax/Email Settings> Fax
Parameters).
Replace the verification stamp.
Make a copy on this machine and check its
image quality. If the copy is OK, notify the
receiving station at fault.
If copy is NG, clean the document scanning
surface area.
• Check if the document is loaded properly.
• Make a copy on this machine and check its
image quality. If the copy is OK, notify the
receiving station at fault.
If copy is NG, clean the document scanning
surface area.
1. Remove the jammed document according to
the error code displayed on the Touch-Panel
Display.
2. The machine cannot send long Document.
Confirm the Document length according to the
guidelines shown below.
• Document length exceeds 78.8 inches (2
meters) in "Std" and "Fine" mode.
• Document length exceeds 19.7 inches (0.5
meters) in "S-Fine" mode.
• Document length exceeds 11.8 inches (0.3
meters) in "600 dpi" mode.
(The Resolution will change to S-Fine
automatically when sending longer than A4
size, and 2-Sided documents.)
Action
Solving Problems
Refer to
Operating
Instructions (For
Function
Parameters)
Replacing the
Verification
Stamp (See page
210)
Operating
Instructions (For
Basic Operations)