Unfused Image - Xerox Phaser 6280 Service Manual

Print-Quality Troubleshooting

Unfused Image

Initial Actions
5-54
The toner image is not completely fused to the paper. The image easily rubs
off.
Check the paper transfer path.
Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Notes
Print Cartridge (C/M/Y/K),
PL5.1.18-21)
Fuser Assembly, PL6.1.10
MCU Board, PL9.1.20
Warning
Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Procedure Table
Step Actions and Questions
1. Check the paper condition.
1
2. Is the paper dry, recommended
type, and loaded in the correct
position?
1. Check the Print Cartridge (C/M/Y/K)
2
for damages.
2. Is the Print Cartridge damaged?
3 1. Check the Fuser Assembly for
correct installation. Reseat the Fuser
Assembly (page 8-11).
2. Does the image quality improve?
Example Print
Yes
Go to step 2.
Go to step 3.
Complete.
Phaser 6280 Color Laser Printer Service Manual
Unfused Image
No
Replace the
paper.
Replace the
Print Cartridge
(page 8-10).
Go to step 4.