Xerox Phaser 6280 User Manual

Xerox Phaser 6280 User Manual

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Summary of Contents for Xerox Phaser 6280

  • Page 1: User Guide

    Phaser ® 6280 Color Printer Phaser 6280 ® User Guide Downloaded From ManualsPrinter.com Manuals...
  • Page 2 Novell®, NetWare®, and IPX/SPX™ are trademarks of Novell, Incorporated in the United States and/or other countries. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. marks.
  • Page 3: Table Of Contents

    Contents Printer Information User Safety ................8 Electrical Safety.
  • Page 4 Contents Network Basics Overview of Network Setup and Configuration ........32 Choosing a Connection Method.
  • Page 5 Contents Printing on Specialty Media............68 Printing Transparencies .
  • Page 6 Contents Troubleshooting Paper Jams ............... 116 Preventing and Clearing Paper Jams .
  • Page 7: Printer Information

    Printer Information This chapter includes: • User Safety on page 8 • Printer Specifications on page 14 • Regulatory Information on page 15 • Material Safety Data Sheet on page 17 • Product Recycling and Disposal on page 18 Phaser® 6280 Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 8: User Safety

    User Safety User Safety Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your printer. Electrical Safety • Use the power cord supplied with your printer. •...
  • Page 9: Laser Safety

    • Do not attempt to open, reuse, or burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements.
  • Page 10 User Safety Humidity should be 70 percent or below at 90° F, and temperature should be 82° F or below at 85 percent humidity. Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can cause condensation inside the machine, directly interfering with image transfer. Printer Clearance Place the printer in an area where there is adequate space for ventilation, operation, and servicing.
  • Page 11 Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 12: Moving The Printer

    User Safety Moving the Printer Follow these guidelines to avoid injuring yourself or damaging the printer: • Turn off the printer and unplug all power cables before moving the printer. 6280-041 • Always use two people to lift the printer. •...
  • Page 13: Safety Symbols Marked On Product

    User Safety • Carry the printer without tilting it. Caution: Do not tilt the printer more than 10 degrees to the front/back or right/left. Tilting more than 10 degrees may lead to consumables inside the printer spilling out. Note: The rear side of this printer is heavier than the front. Be aware of this weight difference when moving the printer.
  • Page 14: Printer Specifications

    Printer Specifications Printer Specifications Item Contents 400 (W) × 490 (D) × 473 (H) mm Dimensions Weight Printer: 24.4 kg (54 lb.) including print cartridges 550 Sheet Feeder (optional): 7.9 kg (17.4 lb.) Duplex Unit (optional): 1 kg (2.2 lb.) Warm-up time °...
  • Page 15: Regulatory Information

    • Consult your reseller or an experienced radio/television technician for help. Any changes or modifications not expressly approved by Xerox could void the user's authority to operate the equipment. To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
  • Page 16: European Union

    Regulatory Information European Union The CE mark applied to this product symbolizes Xerox’s declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: • December 12, 2006: Low Voltage Directive 2006/95/EC • December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC This product, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment.
  • Page 17: Material Safety Data Sheet

    Material Safety Data Sheet Material Safety Data Sheet For Material Safety Data information regarding your Phaser 6280 printer, go to: • United States and Canada: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/contacts.
  • Page 18: Product Recycling And Disposal

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life takeback information. Phaser® 6280 Printer...
  • Page 19: North America

    For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product may contain, lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 20: Printer Features

    Printer Features This chapter includes: • Main Components and Their Functions on page 21 • Control Panel on page 25 • Power Saver Mode on page 27 • Checking Status of Print Data on page 28 • Displaying Optional Accessory Configuration and Paper Tray Settings on page 29 •...
  • Page 21: Main Components And Their Functions

    Main Components and Their Functions Main Components and Their Functions This section includes: • Front View on page 21 • Rear View on page 22 • Internal View on page 22 Front View 6280-001 1. Front door A 2. Output tray 3.
  • Page 22: Rear View

    Main Components and Their Functions Rear View 6280-002 1. Power cord connector 3. Network connector 2. USB port 4. Optional memory slot Internal View 6280-004 6280-003 1. Fuser 1. Duplex unit 2. Print cartridge 3. Transfer unit 4. Button A for opening the front door Phaser®...
  • Page 23 Main Components and Their Functions Phaser 6280 Configurations Printer Configuration Features 6280N 6280DN Memory Configuration* 256 MB 256 MB Print Speed (Color/Mono) 25/30 25/30 26/31 26/31 Letter 25/30 25/30 Resolutions (dpi) Standard 600 x 600 x 1 bit 600 x 600 x 1 bit...
  • Page 24: Options

    Main Components and Their Functions Options You can order additional memory, trays, multi-protocol card, and a duplex unit if these items are not standard on your printer. Memory The printer features one slot that accepts 256, 512 or 1024 MB of DDR2 DIMMs. Duplex Unit The duplex unit enables 2-sided printing.
  • Page 25: Control Panel

    Control Panel Control Panel This section includes: • Control Panel Layout on page 25 • Display on page 25 • Menu Map on page 26 • Information Pages on page 26 Control Panel Layout 6280-005 1. Display indicates status messages, menus, 6.
  • Page 26: Information Pages

    Control Panel Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure. Menu Map The Menu Map helps you navigate the control panel menus.
  • Page 27: Power Saver Mode

    Power Saver Mode Power Saver Mode The printer is equipped with a Power Saver mode to reduce power consumption when it is left idle. When no print data is received for 30 minutes (default), the printer will enter Power Saver mode.
  • Page 28: Checking Status Of Print Data

    For more information about PrintingScout, see the help: 1. From the Start menu, select Programs. 2. Select Xerox Office Printing. 3. Select PrintingScout. 4. Select PrintingScout Help. Checking in CentreWare Internet Services You can check the status of the print job sent to the printer at the Jobs tab of CentreWare Internet Services.
  • Page 29: Displaying Optional Accessory Configuration And Paper Tray Settings

    Displaying Optional Accessory Configuration and Paper Tray Settings Displaying Optional Accessory Configuration and Paper Tray Settings Print the Configuration page to view the current optional information about your printer, including duplex unit, hard drive, and paper trays: 1. On the control panel, press the Menu button, select Information Pages , and then press the OK button.
  • Page 30: More Information

    Packaged with printer Quick Use Guide* Packaged with printer User Guide (PDF)* Software and Documentation CD-ROM Quick Start Tutorials (English only) www.xerox.com/office/6280support Video Tutorials www.xerox.com/office/6280support Recommended Media List Recommended Media List (United States) Recommended Media List (Europe) Online Support Assistant www.xerox.com/office/6280support...
  • Page 31: Network Basics

    39 This chapter provides basic information about setting up and connecting to your printer. See also: (English Only) Using CentreWare Internet Services tutorial www.office.xerox.com Using the Windows Printer Driver tutorial www.office.xerox.com Phaser® 6280 Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 32: Overview Of Network Setup And Configuration

    6. Print a Configuration page to verify the new settings. Note: If the Software and Documentation CD-ROM is not available, you can download the latest driver from www.xerox.com/drivers. Phaser® 6280 Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 33: Choosing A Connection Method

    Choosing a Connection Method Choosing a Connection Method Connect the printer via Ethernet or USB. A USB connection is a direct connection and is not used for networking. An Ethernet connection is used for networking. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware are generally not included with your printer and must be purchased separately.This section includes: •...
  • Page 34: Connecting Via Usb

    Choosing a Connection Method Connecting via USB If you are connecting to one computer, a USB connection offers fast data speeds. A USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Windows 2000/XP/Server 2003 or newer. Macintosh users must use Mac OS X, version 10.3 and higher.
  • Page 35: Configuring The Network Address

    DHCP. A DHCP server is built into most cable and DSL routers. If you use a cable or DSL router, see your router’s documentation for information on IP addressing. See also: Online Support Assistant at www.xerox.com/office/6280support Phaser® 6280 Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 36: Dynamic Methods Of Setting The Printer's Ip Address

    Configuring the Network Address Dynamic Methods of Setting the Printer’s IP Address There are two protocols available for dynamically setting the printer’s IP address: • DHCP (enabled by default on all Phaser printers) • AutoIP You can turn on/off both protocols using the control panel, or use CentreWare IS to turn on/off DHCP.
  • Page 37: Manually Setting The Printer's Ip Address

    Configuring the Network Address Manually Setting the Printer’s IP Address Note: Verify that your computer has a properly configured IP address for your network. Contact your network administrator for more information. If you are on a network without a DHCP server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address.
  • Page 38 Configuring the Network Address Using the Control Panel To manually set the IP address: 1. On the control panel, select the button. Menu 2. Select the Admin menu, and then press the button. 3. Select the Network Setup menu, and then press the button.
  • Page 39: Installing The Printer Drivers

    Macintosh OS X, Version 10.3 and Higher on page 41 Available Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Printer Driver Source*...
  • Page 40: Windows 2000 Or Later

    2. Click the Language button, select your language, and click OK. 3. Select Install Printer Driver . 4. Click I Agree to accept the license agreement, and show the Xerox Print Driver Installation window. 5. Select the Phaser 6280 driver and click Install to show the Installation Options window.
  • Page 41: Macintosh Os X, Version 10.3 And Higher

    5. Confirm that the first drop-down menu is set to Bonjour (Rendezvous) . 6. Select the printer in the window. 7. Select Xerox from the list of manufacturers in the Printer Model drop-down menu. 8. Select the appropriate printer model from the list of available devices.
  • Page 42 6. Enter the printer’s IP address in the Printer Address field. 7. Verify that the Queue Name field is blank. 8. Select Xerox from the Printer Model pull-down menu, and then select the corresponding PPD file. 9. Click the Add button. The printer is added to the list.
  • Page 43 4. Click the Add button. 5. Select the Default Browser in the Printer Browser window 6. Select the Xerox Phaser 6280 Bonjour printer in the list of available printers. If Printer Browser does not show the appropriate printer, select Xerox from the lower drop-down menu.
  • Page 44 5. Type the printer’s IP address in the Address field. 6. Make sure Queue is blank. 7. Click Print Using > Xerox, and select the corresponding printer model PPD file. 8. Click the Add button. The printer is added to the list.
  • Page 45: Printing Basics

    Printing Basics This chapter includes: • Supported Paper and Media on page 46 • About Paper on page 48 • Setting Paper Types and Sizes on page 50 • Loading Paper on page 52 • Selecting Printing Options on page 59 •...
  • Page 46: Supported Paper And Media

    Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 6280 printer. They are guaranteed to produce excellent results with your printer.
  • Page 47: Paper That Can Damage Your Printer

    Supported Paper and Media Printing Glossy Paper on page 77 Printing Custom Size or Long Paper on page 82 Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer.
  • Page 48: About Paper

    About Paper About Paper Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, use the suggested paper that is recommended here. Usable Paper The types of paper that can be used on this printer are as follows: Paper Tray Size...
  • Page 49 About Paper See also: Recommended Media List (United States) Recommended Media List (Europe) 2-Sided Printing Paper Types and Sizes The available paper types and sizes for 2-sided printing are as follows: Paper Size Paper Type A4 (210 x 297 mm) Plain, Thin Card Stock, Glossy –...
  • Page 50: Setting Paper Types And Sizes

    Setting Paper Types and Sizes Setting Paper Types and Sizes Setting Paper Trays When loading paper in Tray 3 or the 550-Sheet Feeder (optional), it is necessary to set the paper type on the control panel. When loading paper in Tray 1 (MPT), set the paper size and type on the control panel when printing.
  • Page 51: Setting Paper Sizes

    Setting Paper Types and Sizes Setting Paper Sizes 1. Press the button to display the Menu screen. Menu 2. Select Tray Settings , and then press the button. 3. Select the tray, and then press the button. 4. Select Paper Size for Custom Size only, and then press the button.
  • Page 52: Loading Paper

    About Paper on page 48 Using Tray 1 video tutorial at www.xerox.com/office/6280support Loading Paper in Tray 1 (MPT) In addition to plain paper, Tray 1 (MPT) can use various other sizes and types of print media, such as envelopes and transparencies.
  • Page 53 Loading Paper Make sure of the following points to avoid any troubles during printing. • Do not load different types of paper at the same time. • Use high quality paper for laser printers to print at high quality. See About Paper page 48.
  • Page 54 Loading Paper 3. Insert all media facedown and top edge first into Tray 1 (MPT). 6280-011 Note: Do not force the paper. 4. Slide the width guides until they rest lightly against the edge of the paper stack. 6280-020 Note: Be careful not to bend the paper. If Tray 1 (MPT) is configured for Driver Size , configure the paper size and type in the print driver.
  • Page 55: Loading Paper In Trays 2-3

    Loading Paper Loading Paper in Trays 2-3 Use Trays 2-3 for a wide range of media including: • Plain paper • Thin card stock • Glossy paper • Labels See also: Printing on Specialty Media on page 67 Loading Paper in Trays 2-3 This section describes how to load paper in the standard and optional paper trays.
  • Page 56 Loading Paper 2. Slide the width guides to the edge of the tray. The width guides should be fully extended. 6280-013 Note: When loading paper that is 216 mm (8.5 in.) wide, such as Letter or Legal size paper, set the tab on the side of the tray to the [8.5] position. 3.
  • Page 57 Loading Paper 4. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 6280-015 5. Place the print media into the tray with the print side face-up. Note: Do not exceed the maximum fill line in the tray.
  • Page 58 Loading Paper 7. Insert the tray into the printer, and push until it stops. 6280-017 Caution: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Phaser® 6280 Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 59: Selecting Printing Options

    Selecting Printing Options Selecting Printing Options This section includes: • Selecting Printing Preferences (Windows) on page 59 • Selecting Options for an Individual Job (Windows) on page 60 • Selecting Options for an Individual Job (Macintosh) on page 62 Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job.
  • Page 60: Selecting Options For An Individual Job (Windows)

    1. With the desired document or graphic open in your application, access the Print dialog box. 2. Select the Phaser 6280 printer, select the Properties button to open the printer driver. 3. Make selections from the driver tabs. See the following table for specific printing options.
  • Page 61 Selecting Printing Options See the following table for specific PCL printing options: PCL Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows Vista, Paper/Output tab • Job Type Windows 2000, • Document size, paper type, and tray selection Windows XP, or •...
  • Page 62: Selecting Options For An Individual Job (Macintosh)

    Selecting Printing Options See the following table for specific PostScript printing options: PostScript Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows Vista, Paper/Output tab • Job Type Windows 2000, • Document size, paper type, and tray selection Windows XP, or •...
  • Page 63 Selecting Printing Options Macintosh PostScript Driver Settings Operating System Driver Drop-Down Title Printing Options Mac OS X, Version Copies & Pages • Copies 10.4 and 10.5 • Pages Layout • Pages per sheet • Layout direction • Border • 2-sided printing Scheduler •...
  • Page 64 Selecting Printing Options Macintosh PostScript Driver Settings (Continued) Operating System Driver Drop-Down Title Printing Options Mac OS X, Version Copies & Pages • Copies 10.3 • Pages Layout • Pages per sheet • Layout direction • Border • Two-sided printing Output Options •...
  • Page 65: Printing On Both Sides Of The Paper

    66 Note: For information about manual two-sided printing, go to the Online Support Assistant at www.xerox.com/office/6280support. Automatic 2-Sided Printing Guidelines Automatic 2-sided printing is available from the Phaser 6280DN configuration. Before printing a 2-sided document, verify that the paper is a supported size for the tray. For a list...
  • Page 66: Binding Edge Options

    Printing on Both Sides of the Paper Binding Edge Options When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations. Portrait Landscape Flip on Long Edge...
  • Page 67: Printing On Specialty Media

    Caution: Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.
  • Page 68 Printing on Specialty Media Loading Transparencies Note: Transparencies with a white frame and full-color transparencies cannot be used. 1. After carefully fanning a small stack of transparencies, load them into Tray 1 (MPT) with the side to be printed facing down. Load no more than 25 transparencies at a time.
  • Page 69: Printing Envelopes

    Caution: Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.
  • Page 70 Printing on Specialty Media Loading Envelopes To load envelopes, insert the envelopes with the flaps closed and at the right side. The print side must be facing down. You can load envelopes up to the maximum fill line in the tray at one time.
  • Page 71 Printing on Specialty Media Printing on Envelopes When MPT Mode is set to Panel Specified , you need to set the paper type and size settings for the tray on the control panel in advance. See Setting Paper Types and Sizes on page 50.
  • Page 72: Printing Labels

    Printing on Specialty Media Printing Labels Labels can be printed from all trays. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/6280supplies. See also: About Paper on page 48 Guidelines • Do not use vinyl labels.
  • Page 73 Printing on Specialty Media 2. Fan the labels to release sheets that are stuck together. 6280-015 3. Insert the labels into Tray 1 (MPT), and adjust the paper guides to fit the sheets. • Place the side to be printed facedown with the top of the sheets entering first. •...
  • Page 74 Printing on Specialty Media Printing Labels from Trays 2-3 1. Pull the tray out of the printer. 6280-012 2. If necessary, open the paper guides: • Squeeze the green tab on the length guide, and then slide the tray until the arrow lines up with the appropriate paper size.
  • Page 75 Printing on Specialty Media 3. Fan the label sheets to release sheets that are stuck together. 6280-015 4. Insert the label sheets into the tray. Place the side to be printed face up with the top of the page toward the front of the printer. Note: Do not load the paper above the fill line indicated on the tray.
  • Page 76 Printing on Specialty Media 5. If necessary, press the paper guides inward to fit the sheets. Note: When the paper guides are adjusted correctly, there may be a small space between the labels and the guides. 6280-016 6. Insert the tray into the tray slot, and push the tray completely into the printer. 6280-017 7.
  • Page 77: Printing Glossy Paper

    Printing Glossy Paper Glossy paper can be printed from any tray. It can be printed on both sides. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/6280supplies. Guidelines • Do not open sealed packages of glossy paper until you are ready to load them into the printer.
  • Page 78 Printing on Specialty Media 2. Fan the glossy paper to release sheets that are stuck together. 6280-015 3. Insert the glossy paper into Tray 1 (MPT), and adjust the paper guides to fit the paper. • Place the side to be printed facedown . •...
  • Page 79 Printing on Specialty Media Printing Glossy Paper from Trays 2-3 1. Pull the tray out of the printer. 6280-012 2. If necessary, open the paper guides: • Squeeze the green tab on the length guide, and then slide the tray until the arrow lines up with the appropriate paper size.
  • Page 80 Printing on Specialty Media 3. Fan the paper to release sheets that are stuck together. 6280-015 4. Insert the paper into the tray. Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams. The following illustration indicates the maximum fill line for transparencies, labels, and glossy paper.
  • Page 81 Printing on Specialty Media 5. If necessary, press the paper guides inward to fit the paper. Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. 6280-016 6. Insert the tray into the tray slot, and push the tray completely into the printer. 6280-017 7.
  • Page 82: Printing Custom Size Or Long Paper

    Printing Custom Size or Long Paper Printing Custom Size or Long Paper This section explains how to print on custom size paper, such as long paper using the PCL print driver. Custom size paper can be loaded in each tray. The way to load custom size paper in the paper tray is the same as the one to load standard size paper.
  • Page 83: Printing On Custom Size Paper

    Printing Custom Size or Long Paper 5. Specify the length of the short edge and long edge under Settings For . You can specify the values either by entering them directly or using the Up Arrow and Down Arrow buttons. The length of the short edge cannot be longer than the long edge, even if it is within the specified range.
  • Page 84 Printing Custom Size or Long Paper Using the PostScript Driver The procedure to print on custom size paper using the PostScript print driver is as follows. 1. From the File menu, select Print . 2. Select this printer as the printer to be used and click Preferences or Properties . 3.
  • Page 85: Printing Confidential Documents - Secure Print

    Printing Confidential Documents - Secure Print Printing Confidential Documents - Secure Print When the hard drive or additional memory is added, you can use the secure print feature. Note: The data stored in the RAM disk is erased when the printer is switched off. About Secure Print Secure Print is a feature that allows you to assign a password to a print job from the computer, send it to the printer for temporarily storing, and start printing the data from the...
  • Page 86 Printing Confidential Documents - Secure Print 9. If you want the printer to automatically name the document using a time stamp, in the Retrieve Document Name field, select Use Existing Name. 10. Click OK twice to accept the Secure Print settings, and then click Print to send the job. Now follow the instructions in Printing from the Control Panel, below, to continue printing the job.
  • Page 87: Print After Checking Printing Result - Proof Print

    Print After Checking Printing Result - Proof Print Print After Checking Printing Result - Proof Print When the hard drive or additional memory is added, you can use the proof print feature. Note: The data stored in the RAM disk is erased when the printer is switched off. About Proof Print Proof Print is a feature that allows you to store the print data of multiple copies in the memory, print out only the first set to check the print result and if satisfactory, print the...
  • Page 88 Print After Checking Printing Result - Proof Print Printing from the Control Panel This section explains the procedure to print and delete data stored in the printer by Proof Print. 1. On the control panel, press the button to display the Walk-Up Features Back Arrow menu.
  • Page 89: Using The Control Panel Menus

    Using the Control Panel Menus This chapter includes: • Control Panel Menus on page 91 • Description of Menu Items on page 93 • Menu List on page 105 Phaser® 6280 Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 90: Control Panel Menus

    Control Panel Menus Control Panel Menus This section includes: • Menu Configuration on page 91 • Changing Menu Settings on page 92 Menu Configuration The menus that can be accessed from the control panel are as follows: Menu Content Information Pages Use the Information Pages menu to print various types of reports and lists.
  • Page 91: Changing Menu Settings

    Control Panel Menus Changing Menu Settings Changing the Power Saver Time In this example, you set the transitional time to the Power Saver Mode. 1. To display the menu screen, press the Menu button at the print screen. 2. Press the Up Arrow or Down Arrow button until Admin Menu is displayed, and then press the Forward Arrow or OK button.
  • Page 92: Description Of Menu Items

    Description of Menu Items Description of Menu Items This section includes: • Tray Settings on page 93 • Information Pages on page 95 • Billing Meters on page 96 • Admin Menu on page 96 Tray Settings There are three submenus under the Tray Settings menu: Tray 1 (MPT), Tray 2, and Tray 3. You can set paper size and paper type for each tray under these menus.
  • Page 93 Description of Menu Items Settings Exclusive to Tray 1 (MPT) Item Description Display Popup Specifies whether or not to display the message that prompts you to set the paper size and type every time you load paper in the Tray 1 (MPT). When you select On, the message that prompts you to set the paper size and type is displayed.The default is Off.
  • Page 94: Information Pages

    Description of Menu Items Information Pages Prints various types of reports and lists. • The information pages are printed on A4 size paper. Load A4 size paper into the tray. • For the procedure for printing information pages, refer to Printing Information Pages on page 95.
  • Page 95: Billing Meters

    Description of Menu Items Billing Meters Displays the number of processed print jobs on the control panel. The meter is divided according to the color modes. Item Description Color Impressions Displays the total number of pages printed in color. Black Impressions Displays the total number of pages printed in black/white.
  • Page 96: Network Setup

    Description of Menu Items Network Setup Specifies printer settings affecting jobs sent to the printer through a network port. • The settings in the Network Setup menu cannot be set when entering this menu during printing. • You need to restart the printer to activate the new settings. After making the settings, turn off the printer and then turn it on again.
  • Page 97: Usb Setup

    Description of Menu Items USB Setup Use USB Setup for setting the USB port’s status. Item Description Port Status Select either Enable or Disable. Adobe Protocol Specifies the PostScript communication protocol: Standard, BCP, TBCP, Binary, or Auto. System Setup System Setup menu is used to make the printer operation settings, such as for alarm and power saver mode.
  • Page 98 Description of Menu Items Item Description Auto Log Print Specifies whether to automatically print information about the printed data that has been processed in the printer (Job History Report). • Off (default) Select this if you do not want to print the Job History Report automatically even if the number of print jobs exceeds 22.
  • Page 99 Description of Menu Items Item Description RAM Disk Allocates memory to the RAM Disk file system for the secure print, collating jobs, and Sample print features. • Enable Allocates memory for using the secure print and proof print features. • Disable (default) Does not allocate memory for using the secure print and proof print features.
  • Page 100: Maintenance Mode

    Description of Menu Items Maintenance Mode Use this menu to initialize the NVM, or to adjust the configurations for each type of paper. Item Description FW Version Displays the current firmware version. Auto Regi Adjust Adjust the color registration automatically. Selecting On adjusts the color registration automatically.
  • Page 101: Pcl Setup

    Description of Menu Items PCL Setup Specifies the settings for the PCL. Item Description Paper Tray Specifies the paper tray to be used for printing. • Auto (default) The tray is selected automatically when print data is sent. • Tray 1 (MPT) •...
  • Page 102: Postscript Setup

    Description of Menu Items Item Description Image Enhance Selects whether to perform image enhancement. Image enhancement is a feature that makes the boundary line between black and white smoother to decrease jags and enhance the visual appearance. The default is Hex Dump Specifies whether to print the data sent from a computer in the ASCII code corresponding to the hexadecimal notation format in order to check the data...
  • Page 103 Description of Menu Items Control Panel Specifies whether to limit menu operations with a password to avoid changing the printer settings by accident. Item Description Panel Lock Specifies whether to limit the menu operations with a password. Selecting On requires the operator to enter the password. If On is set, then you must enter the password to use the Admin Menu.
  • Page 104: Menu List

    Menu List Menu List The Menu Map helps you navigate the control panel menus. To print the Menu Map: 1. On the control panel, press the Menu button, select Information Pgs , and then press the OK button. 2. Select Menu Map , and then press the OK button to print. Note: Print the Menu Map to see other information pages available for printing.
  • Page 105: Print Quality

    Print Quality This chapter includes: • Print-Quality Problems on page 107 • Color Registration on page 111 Phaser® 6280 Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 106: Print-Quality Problems

    Symptom Reason/Action Faded printouts Multiple colors faded: • The print cartridges are not Xerox print cartridges. Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if necessary. • The paper is outside the recommended specification range. Replace the media with a recommend size and type, and confirm that your control panel settings are correct.
  • Page 107 About Paper on page 48. The transfer unit is old or damaged. Replace the transfer unit. The print cartridges are not Xerox print cartridges. • Check the condition of the print cartridge, and replace as necessary. • Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if necessary.
  • Page 108 Replace the paper with a recommend size and type, and confirm that your print driver settings are correct. See About Paper on page 48. The print cartridges are not Xerox print cartridges. Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if necessary. The fuser is old or damaged.
  • Page 109 Condensation inside the printer causes partial blanks or creased paper. Turn the printer on, and leave it on, for at least one hour to get rid of the condensation. If the problems still occurs, see the Xerox Support website, www.xerox.com/office/6280support, for assistance.
  • Page 110: Color Registration

    Color Registration Color Registration Color registration can be adjusted by the printer automatically, or you can manually adjust it. Color registration should be adjusted any time the printer is moved. For more information, see Checking Page Counts on page 149. Automatic Color Registration Adjustment Use the following procedure to perform automatic color registration adjustment.
  • Page 111 Color Registration Determining Values From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the values of the straightest lines. When “0” is the value nearest the straightest line, you do not need to adjust the color registration.
  • Page 112: Enabling/Disabling Automatic Color Registration

    Color Registration Enabling/Disabling Automatic Color Registration Use the following procedure to enable/disable automatic color registration when a new print cartridge is installed. 1. Press the Menu button to display the Menu screen. 2. Press the Up Arrow or Down Arrow button until Admin Menu is displayed, and then press the Forward Arrow or OK button.
  • Page 113: Run Black

    When a color laser printer runs out of toner, users are typically unable to print until a new toner cartridge is installed. When a Phaser 6280 runs out of cyan, magenta, or yellow toner it can still print in black and white. This feature is known as “Run Black.”...
  • Page 114: Troubleshooting

    Problems With the Printer on page 131 • Control Panel Error Messages on page 135 • Getting Help on page 139 See also: Troubleshooting video tutorials at www.xerox.com/office/6280support Print-Quality Problems on page 107 Phaser® 6280 Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 115: Paper Jams

    Turn off the printer immediately, and refer to the Xerox Support website, www.xerox.com/office/6280support. Warning: The fuser and the surrounding area are hot and can cause burns.
  • Page 116: Paper Jams In Tray 1 (Mpt)

    Paper Jams Paper Jams in Tray 1 (MPT) Follow this procedure to remove paper jammed in Tray 1 (MPT). 1. Pull the jammed paper out of Tray 1 (MPT), and remove any remaining paper from the tray. 6280-021 2. Close Tray 1 (MPT). 3.
  • Page 117 Paper Jams 4. Carefully remove any jammed paper in the printer. Confirm that there are no scraps of paper left inside. 6280-023 Caution: Prolonged exposure to light may damage the print cartridge. 5. Close the front cover. 6. Remove the tray from the printer. 6280-024 Phaser®...
  • Page 118 Paper Jams 7. Carefully pull out any jammed paper remaining inside the printer. 6280-025 8. Insert the tray into the printer and push until it stops. 6280-017 Caution: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
  • Page 119: Paper Jams In The Paper Tray

    Paper Jams Paper Jams in the Paper Tray Follow the procedure below to remove paper jammed in the paper tray. 1. Gently remove the tray from the printer. 6280-024 2. Remove all the jammed and/or creased paper from the tray. 6280-035 Phaser®...
  • Page 120 Paper Jams 3. If there is jammed paper remaining inside the printer, pull it out carefully to avoid tearing it. 6280-036 4. Press the button and open the front cover. Remove any scraps of paper remaining inside the printer. 6280-022 Caution: Prolonged exposure to light may damage the print cartridge.
  • Page 121 Paper Jams 5. Close the front cover. 6280-027 6. Insert the tray into the printer, and push until it stops. 6280-017 Caution: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Phaser®...
  • Page 122: Paper Jams At The Fuser

    Paper Jams Paper Jams at the Fuser 1. Press the button and open the front cover. 6280-022 2. Lift the levers at both ends of the fuser (1), and remove the jammed paper (2). If the paper is torn, remove any scraps of paper remaining inside the printer. Warning: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns.
  • Page 123: When Long Paper Jams

    Caution: If it is difficult to open the front cover, do not force it. Turn the power off immediately. Refer to the Xerox Support website, www.xerox.com/office/6280support, for assistance. Phaser® 6280 Printer...
  • Page 124: Paper Jams At The Duplex Unit

    Paper Jams Paper Jams at the Duplex Unit 1. Push the button and open the front cover. 6280-022 Warning: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns. 2. Carefully pull out the jammed paper from the duplex unit. If jammed paper cannot be found, go to the next step.
  • Page 125 Paper Jams 3. Hold the knobs of the transfer unit as shown in the following illustration and open the unit fully. 6280-032 4. Remove the jammed paper. Confirm that there are no scraps of paper left inside the transfer belt unit. 6280-033 5.
  • Page 126: Paper Jams In The Optional Sheet Feeder

    Paper Jams 6. Close the front cover. 6280-027 Paper Jams in the Optional Sheet Feeder 1. Open the trays until you find the jammed paper. 6280-034 Note: Paper jammed in the lower tray can block the trays above it, preventing you from opening them.
  • Page 127 Paper Jams 2. Remove all jammed and/or creased paper from the tray. 6280-035 3. Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, confirm that there are no scraps of paper remaining inside the printer. 6280-036 Phaser®...
  • Page 128 Paper Jams 4. Push the button and open the front cover. Confirm that there are no scraps of paper remaining inside the printer. 6280-037 Caution: Prolonged exposure to light may damage the print cartridge. Warning: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns.
  • Page 129 Paper Jams 6. Insert the trays into the printer. Push the trays in until they stop. 6280-039 Caution: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Phaser® 6280 Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 130: Problems With The Printer

    Problems With the Printer Problems With the Printer If you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see Getting Help on page 139. Warning: Never open or remove printer covers that are secured with screws unless specifically instructed in the manual.
  • Page 131 An error that you cannot correct by yourself has occurred. Record the displayed error message or error code, turn off the power, pull out the power plug from the outlet. Refer to the Xerox Support website, www.xerox.com/office/6280support. Light of the Ready There are jobs remaining in the printer.
  • Page 132 The paper tray is not inserted properly. Push the paper tray completely into the printer. There is a foreign object inside the printer. Turn off the printer and remove the foreign object. Refer to the Xerox Support website, www.xerox.com/office/6280support, for assistance. Phaser® 6280 Printer...
  • Page 133: Enabling Options

    Problems With the Printer Enabling Options If your options are not working, do the following to enable the options: PostScript Driver 1. To start, do the following: • Windows 2000-XP: Click Start > Settings > Printers and Faxes. • Windows Vista: Click Start > Printers. Right-click the printer and select Properties.
  • Page 134: Control Panel Error Messages

    Control Panel Error Messages Control Panel Error Messages This section describes the messages displayed on the control panel. Messages About Supplies Message Condition/Reason/Action 010-351 Time to replace the fuser. Replace the old fuser with a new one. Replace Fuser 010-359 The fuser is not installed correctly or is not working correctly due to damage or malfunction.
  • Page 135: Messages About The Printer And Other Items

    Control Panel Error Messages Messages About the Printer and Other Items Message Condition/Reason/Action Over Heat Please Wait / The printer’s internal temperature is too high. The printer has been stopped. Wait 1 hour before restarting the Error 042-700 Please Wait printer.
  • Page 136 Restart Printer Error NNN-NNN relates to printer problems. Turn the printer off and then on. 116-NNN If the error continues, refer to the Xerox Support website, www.xerox.com/office/6280support. 550 Feeder Error The 550-Sheet Feeder (optional) is not installed correctly or is not working correctly due to damage or malfunction.
  • Page 137 Control Panel Error Messages Message Condition/Reason/Action Duplexer Error The Duplex Unit (optional) is not installed correctly or is not working correctly due to damage or malfunction. Restart Printer Reinstall the Duplex Unit. Error 072-215 RAM Error Additional memory (optional) is not installed correctly or is not working correctly due to damage or malfunction.
  • Page 138: Getting Help

    139 • Web Links on page 140 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem.
  • Page 139: Web Links

    Getting Help Web Links Xerox provides several websites that offer additional help on your Phaser 6280 printer. A set of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox printer drivers on your computer. Resource...
  • Page 140: Maintenance

    Ordering Supplies on page 143 • Managing the Printer on page 145 • Checking Page Counts on page 149 • Moving the Printer on page 150 See also: Small Business Resource Center at www.office.xerox.com Phaser® 6280 Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 141: Cleaning The Printer

    Never touch a labeled area found on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the printer immediately. Refer to the Xerox Support website, www.xerox.com/office/6280support.
  • Page 142: Ordering Supplies

    • Recycling Supplies on page 144 Certain consumables and routine maintenance items need to be ordered occasionally. Each supply includes installation instructions. Consumables Genuine Xerox Print Cartridges (Cyan, Magenta, Yellow, and Black): • Standard capacity • High capacity Note: Each print cartridge includes installation instructions on the box.
  • Page 143: Recycling Supplies

    Ordering Supplies To order supplies, contact your local reseller or go to the Xerox Supplies website at www.xerox.com/office/6280supplies. Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer.
  • Page 144: Managing The Printer

    Clicking the Help button displays the online manual on the Xerox website. Checking Printer Status with PrintingScout PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. PrintingScout can check the paper size that is loaded into the trays, the status of the output tray, and the remaining amount of consumables, such as print cartridges.
  • Page 145: Checking Printer Status Through E-Mail

    If the PrintingScout icon is not displayed on the task bar, open PrintingScout from the Start menu: 1. From the Start menu, select Programs, then Xerox Office Printing, then PrintingScout, and then Activate PrintingScout. 2. The Select Printer screen appears.
  • Page 146 Managing the Printer Item Item to be configured Description Protocol Settings > Printer’s E-mail Address, Select appropriate settings for sending and receiving E-mail e-mail. SMTP Server Address, SMTP Server Port Number, E-mail Send Authentication, Login Name, Password, SMTP Server Connection Status, POP3 Server Address, POP3 Server Port...
  • Page 147 “service@xerox.com”: #Password admin #SetMsgAddr service@xerox.com 3. When the full access password is “admin”, and to set the recipient e-mail address to “service@xerox.com”, then confirm the setting result on the network settings list: #Password admin #SetMsgAddr service@xerox.com #NetworkInfo Note: Describe the “#SetMsgAddr” command before the “#NetworkInfo” command. If they are written in reverse, the information retrieved by the “#NetworkInfo”...
  • Page 148: Checking Page Counts

    Checking Page Counts Checking Page Counts The total number of printed pages can be checked at the control panel. Three meters are available: Total Impressions, Color Impressions, and Black Impressions. The billing meter counts the number of pages printed properly. Single side print (including N-up) is counted as one impression, and 2-sided print (including N-up) is counted as two.
  • Page 149: Moving The Printer

    Moving the Printer Moving the Printer Carry out the following procedure when moving the printer. To view precautions and guidelines for safely moving your printer, see User Safety page 8. The printer, configured with the optional accessories, paper trays, and consumables, weighs 24.5 kg (54 lb.).
  • Page 150 Moving the Printer 1. Turn off the printer. 6280-007 2. Disconnect the power cord, interface cable, and any other cables. 6280-041 Warning: To prevent electric shock, never touch the power plug with wet hands. When removing the power cord, make sure that you pull the plug and not the cord. Pulling the cord can damage it, which can lead to fire or electrical shock.
  • Page 151 Moving the Printer 3. Remove any paper in the output tray and return the paper stopper to its original position. 6280-042 4. Remove any paper in the Tray 1 (MPT), and then close the front cover. Keep the paper wrapped and away from humidity and dirt. 6280-043 Phaser®...
  • Page 152 Moving the Printer 5. Pull out the paper tray from the printer and remove any paper in the tray, and then reinstall the tray. Keep the paper wrapped and away from humidity and dirt. 6280-024 6. Lift the printer and move it gently. Note: If the printer is to be moved over a long distance, the print cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box.
  • Page 153 Index Numerics printer exterior, 142 printer interior, 142 2-sided printing, 66 clearance automatic, 66 location of the printer, 10 binding edge options, 67 color registration selecting, 67 adjusting, 111 automatic adjustment, 111 determining values, 112 AutoIP enabling/disabling automatic manually setting the printer’s IP adjustment, 113 address, 37 entering values, 112...
  • Page 154 Index printing from Tray 1 (MPT), 84 supported for Tray 1 (MPT), 83 getting help, 139 Online Support Assistant, 139 PrintingScout alerts, 139 technical support, 30 DHCP glossy paper, 78 enabled by default on Phaser printing from Tray 1 (MPT), 78 printers, 36 printing from Trays 2-3, 80 enabling on the control panel, 36...
  • Page 155 Index Mac OS X, version 10.4, 43, 44 manually setting the printer’s IP Windows 2000 or later, 40 address, 37 IP address overrides AutoIP, 37 changing or modifying using overrides DHCP, 37 CentreWare IS, 38 media dynamically setting, 36 supported, 46 setting manually, 37 unacceptable types, 48 memory, 24...
  • Page 156 Index 550-sheet feeder, 24 enabling AutoIP, 36 duplex unit, 24 enabling DHCP, 36 enabling, 134 front view of, 21 memory, 24 information resources, 30 multi-protocol card, 24 internal parts, 22 printer, 24 location, 9 printing, 60 main parts of, 21 ordering supplies, 143 managing, 145 moving, 150...
  • Page 157 Index Macintosh, 63 operational, 9 selecting, 61, 63 printing guidelines, 11 Windows, 61 symbols, 13 Output Options tab, 61 safety symbols marked on product, 13 Paper Quality tab, 61 secure print, 86 safety guidelines, 11 selecting selecting 2-sided, 67 2-sided printing, 67 selecting individual job printing options printing options, 60 Macintosh, 63...
  • Page 158 140 Windows install printer drivers for Windows 2000 or later, 40 printing options, 61 selecting printing options for an individual job, 61 Windows PostScript driver, 39 Xerox supplies recycling programs, 144 Phaser® 6280 Printer Index-159 Downloaded From ManualsPrinter.com Manuals...

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