Printer Continually Displays Insert Print Cartridge - Xerox Phaser 6280 Service Manual

General Troubleshooting

Printer Continually Displays Insert Print Cartridge

Initial Actions
4-68
Check the Print Cartridge life using CentreWare IS.
Cycle printer power.
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Print Cartridge Sensor, PL5.1.4
Print Cartridge (Y/M/C/K),
PL5.1.18-21
MCU Board, PL9.1.20
Toner Sensor Harness, PL10.1.9
Troubleshooting Procedure Table
Step Actions and Questions
1 1. Check the Print Cartridge for correct
installation.
2. Is the Print Cartridge correctly installed?
Does the error still occur?
2
3 1. Replace the Print Cartridge (page 8-10).
2. Does the error still occur?
4 1. Perform the CRU Sensor test:
Mode > Sensor Test
Yellow CRU Sensor (page 4-32)
Magenta CRU Sensor (page 4-33)
Black CRU Sensor (page 4-34)
Cyan CRU Sensor (page 4-35)
2. Does the number on the Control Panel
increase by 1 when the Print Cartridge is
reseated?
1. Check the Toner Sensor wiring harness
5
connectors between the Print Cartridge
Sensor and the MCU Board.
Yellow: P/J19 and P/J191
Magenta: P/J19 and P/J192
Black: P/J19 and P/J193
Cyan: P/J19 and P/J194
2. Are the connectors securely connected?
6 Does the error still occur?
Wiring and Plug/Jack Map References
"Map 2 - Laser Unit, Feeder Assembly"
on page 10-10
"Map 4 - LVPS and MCU Boards" on
page 10-12
"Developer" on page 10-33
Yes
Go to step 3.
Go to step 3.
Go to step 4.
Service Replace the
> CRU Sensor. MCU Board
(page 8-86).
Go to step 6.
Go to step 7.
Phaser 6280 Color Laser Printer Service Manual
No
Reseat the
Print
Cartridge
(page 8-10).
Complete.
Complete.
Go to step 5.
Reconnect
the
connectors.
Go to step 6.
Complete.