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Troubleshooting
DWP-80S Driver Installation Is Impossible
If a wizard does not appear even though you have connected the USB cable, do the following:
Windows 10
A
Connect the machine to the computer with the USB cable and turn on the machine.
B
If the "Found New Hardware Wizard" appears, click [Cancel]. Disconnect any USB
cables for printers or other such equipment other than this machine.
C
Right-click [Start], and
then click [Control
Panel].
D
Click [Hardware and
Sound] and then
[Device Manager].
If a [User Account
Control] window
appears, click
[Continue].
The [Device Manager]
appears.
E
From the [View] menu, click [Show hidden devices].
F
In the list, find and click [Printers] or [Other devices]. When the model name you are
using or [Unknown device] appears below the item you selected, click the model
name to select it.
G
Go to the [Action] menu, and click [Uninstall].
H
In the [Confirm
Device Uninstall]
window, select [Delete
the driver software
for this device.], then
click [OK]. Close
[Device Manager].
66
Chapter 4 Appendix
Windows 8.1
C
From [Start], click
[Desktop]. Point to
the lower-right corner
of the screen to
display the charms,
and click [Settings].
D
From [Control Panel],
click [Hardware
and Sound], and
then click [Device
Manager]. If a [User
Account Control]
window appears, click
[Continue].
The [Device Manager]
appears.
H
In the "Confirm Device Uninstall" window, click [OK].
Windows 7
C
Click the [Start] menu,
and then right-click
[Computer]. Click
[Properties].
D
Click [Device
Manager]. If a [User
Account Control]
window appears, click
[Continue].
The [Device Manager]
appears.
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