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iModela 
Trouble Shooting 
 

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Summary of Contents for Roland iModela

  • Page 1   iModela    Trouble Shooting                                       ...
  • Page 2: Table Of Contents

    Table of Contents Q1: Output was possible previously, but suddenly the machine does not operate or output stops  during cutting. What could be the cause?  ....................  3   Q2: The driver cannot be correctly installed. ..................  4   Q3: The machine output is occasionally different from the data.  ............  8   Q4: The bundled software cannot be started. How can this be resolved? ..........  9   Q5: The start point and end point of cutting are not aligned.  ..............  9   Q6: The cutting‐in amount differs depending on the location.  ..............  9   Q7: When the front and back are cut, they become misaligned.  ............  1 0  Q8: Is there a way to make the material surface (Z0) setting more accurate? ........  1 0  Q9: Acrylic is not cut cleanly. ........................  1 1  Q10: The cutting results are not clean.  ....................  1 1  Q11: What is the black soot attached to the spindle motor? ...
  • Page 3: Q1: Output Was Possible Previously, But Suddenly The Machine Does Not Operate Or Output Stops During Cutting. What Could Be The Cause

    In that case, the issue may be resolved by unplugging the connector and cleaning the contacts. Additionally, if a hub is connected between the PC and iModela, remove the hub and connect iModela directly to the PC.
  • Page 4: Q2: The Driver Cannot Be Correctly Installed

    Procedure: - Left-click the icon at the top of the iModela Controller window. - Click [Maintenance]. - Maintenance Window for iModela appears - Click the [Confirm] tab. - Click Idling [Start]. a) If the operation test can be performed with no problems, there may be memory or hard disk space issues.
  • Page 5 2. Turn on the machine. 3. If the Found New Hardware wizard appears, click [Cancel] to close it. 4. On the taskbar, click [Start], and then right-click [Computer]. Click [Properties]. 5. Click [Device Manager]. If the User Account Control dialog box appears, click [Continue]. The Device Manager window appears.
  • Page 6 5. Click [Device Manager]. If the User Account Control dialog box appears, click [Continue]. The Device Manager window appears. 6. Click [Show hidden devices] on the View menu. 7. Double-click [Printers] or [Other devices] in the list. Click the model name or [Unknown device], whichever appears below the item that you selected.
  • Page 7 28. When a dialog box prompting you to restart the PC appears, click [Yes]. When the computer restarts, the uninstallation is finished. 29. Follow the procedure in "Installing the Windows Driver" to install the driver again. • Windows XP 1. Use the USB cable to connect the machine to the computer. At this time, unplug the USB cable of any printer other than this machine.
  • Page 8: Q3: The Machine Output Is Occasionally Different From The Data

    24. When a dialog box prompting you to restart the PC appears, click [Yes]. When the computer restarts, the uninstallation is finished. 25. Follow the procedure in "Installing the Windows Driver" to install the driver again. Q: This machine is not recognized. A: Check for the following.
  • Page 9: Q4: The Bundled Software Cannot Be Started. How Can This Be Resolved

    A malfunction may occur if the device is overloaded, for example, if the cutting-in amount is too large. - Machine malfunction There may be a faulty contact internally, or a malfunctioning circuit board. Check the connections. If an error is shown on the iModela Control Panel, read the cause and do the appropriate procedure. Q4: The bundled software cannot be started. How can this be resolved? A: Use Add or Remove Programs in the computer's Control Panel to delete the software, and then try installing it again.
  • Page 10: Q7: When The Front And Back Are Cut, They Become Misaligned

    Lower the tool with single clicks of the -Z key; do not hold down the key. *The setting must be specified with iModela Controller. - Surfacing to create a precise height Gradually grind down the high point in small amounts to create a precise material surface.
  • Page 11: Q9: Acrylic Is Not Cut Cleanly

    Q9: Acrylic is not cut cleanly. A: Resins, such as acrylic, will easily melt if the rotating cutter comes in contact with the same location. Therefore, increase the X and Y speeds and reduce the Z cutting-in amount. In addition, if MODELA Player 4 CAM software is used, the cutting parameters for each material can be checked with [Customer Parameters] on the Options menu.
  • Page 12: Q14: What Should I Do When The Cutter Falls Off The Collet

    Q14: What should I do when the cutter falls off the collet? A: The set screw may be too loose to secure the cutter within the collet. Please use the attached hex wrench to tighten the set screw.   12   ...

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