Clear The Ctneqpt-Pb-A Alarm - Cisco ONS 15600 SDH Troubleshooting Manual

2.6.31 CTNEQPT-PB-A
It takes approximately 20 minutes for the active TSC card to transfer the system software to the newly
Note
installed TSC card. Software transfer occurs in instances where different software versions exist on the
two cards. When the transfer completes, the TSC card reboots and goes into standby mode after
approximately three minutes.

Clear the CTNEQPT-PB-A Alarm

If the alarm occurs against a single traffic (STM-N) card, continue with
Step 1
against multiple traffic cards, it indicates a problem with the SSXC card. Continue with
Step 2 If the traffic card ports are part of an SNCP, switch the single circuit on the span using instructions in
the "Maintain the Node" chapter in the Cisco ONS 15600 SDH Procedure Guide. If the ports are part of
a 1+1 protection group, complete the
on page
Complete the
Step 3
If the CTC reset does not clear the alarm, complete the
Step 4
procedure on page 2-133
Always use the supplied electrostatic discharge wristband when working with a powered
Caution
ONS 15600 SDH. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf
assembly.
Step 5 If the alarm does not clear, complete the appropriate procedure in the
Resetting, and Replacement" section on page
Note
If you replace the traffic card and the alarm does not clear, an SSXC card problem is indicated. If an
Step 6
automatic switch to the alternate copy SSXC card occurred, the SSXC card can be serviced. If traffic has
not switched, request a preferred copy switch by completing the
Preferred Copy Switch" procedure on page
To determine which SSXC card is the preferred copy and whether it is currently being used, in node view
go to the Maintenance > Preferred Copy window. The Data Copy area Preferred field shows Copy A or
Copy B. The Currently Used field shows the copy being used.
Note
Continue with
Perform a CTC soft reset on the SSXC card by completing the following steps:
Step 7
a.
Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
2-36
2-123.
"Hard-Reset a Card Using CTC" procedure on page
for the reporting card.
If the traffic card is implicated and you are able to continue using the traffic card with one port
out of service, perform a bridge and roll to move the port traffic to a free port. Refer to the
"Manage Circuits" chapter in the Cisco ONS 15600 SDH Procedure Guide for instructions.
Label the bad port and take it out of service until the card can be replaced.
In CTC, Copy A refers to the SSXC card in Slot 6. Copy B refers to the SSXC card in Slot 8.
Either copy might be chosen as the preferred copy SSXC card. The other SSXC card is called
the alternate SSXC card in this chapter.
Step 7.
Display node view.
"Initiate a 1+1 Protection Port Force Switch Command" procedure
"Reset a Card with a Card Pull (Reseat)"
2-133.
2-132.
Chapter 2 Alarm Troubleshooting
Step 2. If the alarm occurs
Step
2-131.
"2.8.4 Physical Card Reseating,
"Request a Cross-Connect Card
6.
July 2010