Getting Help; Contacting Dell; Accessing System Information By Using Qrl - Dell PowerEdge FC630 Owner's Manual

Getting help

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information on your purchase invoice, packing slip, bill,
or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the bottom right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
a. Click Global Technical
b. The Technical Support page is displayed with details to call, chat, or e-mail the Dell Global
Technical Support team.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) to get immediate access to the information about your
system.
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
• How-to videos
• Reference materials, including the Owner's Manual, LCD diagnostics, and mechanical overview
• Your system service tag to quickly access your specific hardware configuration and warranty
information
• A direct link to Dell to contact technical assistance and sales teams
1. Go to Dell.com/QRL and navigate to your specific product or
2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell
PowerEdge system or in the Quick Resource Locator section.
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