Wildcard Characters In Voice Mail Phone Numbers; Central Phonebook; Company Phonebook; Create A Phonebook File - Mitel 5603 Configuration Manual

5.2.1

Wildcard characters in voice mail phone numbers

When programming voice mail dial strings in PDM it is possible to use a wildcard character, N,
to represent the phone's extension number.
For example, a PBX uses voice mail numbers that are a combination of a base voice mail
number and the phone's extension number. If the base voice mail number is 2222 and the
extension number is 4455, the voice mail number is 22224455. Using the N wildcard character
this can be written as:
2222N
5.3

Central Phonebook

If the system is equipped with a messaging server with a phonebook service, the Central
Phonebook on that server can be accessed from the handset. The number to be used is set to
default 999999. It can be changed by editing parameters in a Number or a template.
If the system is not equipped with a Central Phonebook, this menu option can be removed from
the handset by entering an empty value for the corresponding parameter.
The parameter can be set specifically for each PBX subscription on the handset and is accessed
from Systems > System x > PBX Settings > Numbers. "System x" is replaced with the
subscription (System A - System H) that is configured.
5.4

Company Phonebook

It is possible to create a phonebook that is administered centrally and uploaded to the handset
from PDM/WSM3. If this feature is used, entries from Contacts and Company Phonebook are
merged. The Company Phonebook entries are locked and cannot be edited in the handset.
5.4.1

Create a Phonebook File

The phonebook file (.cpb) is created from an Excel file using a script to extract the information
and create to the phonebook file (.cpb). The Excel file is provided by your supplier.
The handset supports a maximum length of 24 characters in each field, additional characters are
truncated when the phonebook file is created. The following characters are accepted in the
handset number field in the phonebook file, but are ignored when the phonebook file is created:
"(", ")", "-" and " "(space).
5.4.2

Upload a Company Phonebook File

In PDM or Device Manager in WSM3, go to the Devices tab and select device(s). In the Device
menu, select "Upload phonebook".
5.4.3

Remove Company Phonebook Entries

It is possible to delete all company phonebook entries in the handset by importing an empty
company phonebook file. Create the empty file using the Excel tool provided by your supplier.
5.5

Call Services

Call services is a configurable menu in the handset. The purpose of the Call services menu is to
provide a user friendly access to system dependent functionality such as absence handling and
call diversion.
Handset Configuration
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