Maintenance; Definitions; Upgrade Handset Software; Perform A Factory Reset - Mitel 5603 Configuration Manual

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Maintenance

4.1

Definitions

In the replacement descriptions, the handsets are defined as:
• "old handset" is the handset to be replaced, possibly damaged but still working
• "new handset" is the replacement handset that will get the settings used in the old handset
4.2

Upgrade handset software

It is possible to upgrade or reinstall the software on a handset. All data is left intact on the
handset when upgrading the software.
See also Installation and Operation Manual for PDM or WSM3.
1 Open the PDM or the Device Manager in the WSM3.
2 In the Devices tab, right-click the handset you want to upgrade.
3 Select "Upgrade software...".
4 In the Available software drop-down list, select the desired software file (.bin). If needed,
import the software file to be used by clicking "Import". Locate the software file (.bin or
.pkg) and click "Open".
4.3

Perform a Factory reset

When a factory reset is done on a handset, all configuration settings will be restored to default
values, PBX subscriptions will be removed and all data are removed. This includes contacts,
call lists etc. The software will be left intact.
Factory Reset using PDM
1 In PDM, click the Device tab and mark the handset to be factory reset. Note that the
handset must be online.
2 In the Device menu, select "Factory reset". Alternatively, right-click the handset and
select "Factory reset".
3 A Reset devices dialog appears, click "Yes". The handset will be restarted.
Factory Reset using Handset
It is possible to factory reset a handset from its Admin menu.
1 To activate the Admin Menu, enter the Call time screen and press > * < < * <.
2 Select "Factory Reset".
3 A Reset portable? dialog appears, press "Yes". The handset will be restarted.
4.4

Replacement procedure choice guide

Depending on situation, two different replacement procedures can be chosen; replacement via
PDM/WSM3 and Easy Replacement. Use the following list as a guide to choose which
procedure to use.
• If a handset needs to be replaced due to for example a broken display, see the Mitel 5603
Wireless Handset User Guide.
Maintenance
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