AT&T SB67030 User Manual page 295

Symptom
No dial tone.
Batteries do not hold a
charge.
Troubleshooting
Synapse SB67030 and Accessories User's Guide
Probable Cause
Headset cannot
communicate with SB67030
Deskset.
Bad battery or bad battery
connection.
Corrective Action
Verify that the SB67030 Deskset can make outside calls.

. If it cannot, then see "Other Deskset Features" in
the Synapse Administrator's Guide at
www.telephones.att.com/
synapseguides
You may be out of range of the SB67030 Deskset; move

closer.
At the Deskset, confirm that your Headset is registered to

the SB67030 Deskset.
On the SB67030 Deskset, press MENU –> 2 –> 6. If the
Headset is registered, the screen indicates 2. Headset
(Registered).
Make sure that the Headset battery is installed and

securely plugged into the connector.
Charge the battery for at least six hours. For optimum

daily performance, return the Cordless Headset to the
charger when not in use.
You may need a new battery.

Your Headset might be malfunctioning. Contact the

headset manufacturer.
295
Cordless Headset
.