Call Forwarding - Avaya 1120E User Manual

Multiuser
active for an account, the line key of the particular account periodically displays a DND indicator
on its label.
The following scenarios apply to DND:
• If you select a single account and the account is already in DND mode, then you are asked
if you want to disable DND rather than asked if you want to enable DND.
• If you select a single account and the account has Call Forwarding active, then an error
message appears indicating that DND cannot be activated.
• If you select the option all and if at least one account is not in DND mode, then the DND
mode is activated for all accounts. If any account is in Call Forward mode, Call Forward
is disabled.
• If you select the option all when all accounts are in DND mode, DND mode is deactivated
for all accounts.
When using a programmed DND feature key, the account that is impacted by the DND feature
key is determined when the feature key is configured. When the DND feature key is pressed,
the DND feature behavior is the same as previously described, except no confirmation prompt
is displayed. The operation is performed immediately, and a message indicating what was
done is displayed.
DND mode for each account is persistent. If you restart the IP Deskphone, or log out and log
in, the account maintains the original state.

Call Forwarding

Selecting the Call Forward command from the Services menu prompts you to specify which
account must be placed in Call Forward mode. The option forward all places all accounts in
Call Forward mode in one operation and the option forward none deactivates Call Forward
for all accounts at once.
The following scenarios apply to Call Forward:
• If you activate Call Forward for a specific account, then all calls to the selected account
are redirected automatically to the specified address. The target address of the account
must be reachable from the domain. Calls to other accounts are still received. The line
key label periodically indicates that Call Forward mode is active.
• If you select a single account with neither Call Forward nor DND active, then you are
prompted to specify a forwarding target. Call Forward is then enabled. If DND is already
active, a message indicating Call Forward cannot be activated displays. If Call
Forward mode is already active, then you are prompted whether to deactivate it.
• If you select the forward all option, then all accounts are configured in Call Forward mode
using the provided target. DND mode is deactivated for all accounts. If accounts are
228 Avaya 1120E IP Deskphone with SIP Software User Guide
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November 2013