Placing A Call On Hold - Avaya 1120E User Manual

Placing a call on Hold

Use the Hold feature when you are talking to one contact and want to perform another action,
such as answer a new incoming call, transfer a call, or initiate a new call. You can have a
number of calls on hold at the same time.
Placing a call on hold
To place a call on hold:
The following figure shows the IP Deskphone display area when a call is placed on hold.
Figure 29: Call On Hold
Retrieving a call on hold
To retrieve a call on hold:
Releasing a call on hold
You must retrieve a call from hold before you can end it.
To release a call on hold:
Avaya 1120E IP Deskphone with SIP Software User Guide
1. Press the Hold fixed key.
The LCD on hold icon flashes beside the line
on hold.
1. To retrieve a call on hold, do one of the
following:
• Press the Line feature key beside the
flashing LCD indicator.
OR
• Press the Hold fixed key.
Placing a call on Hold
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