Mitsubishi Electric QJ71E71-100 User Manual page 331

Error
Error description
code
C112
A response from the POP3 layer could not be received.
H
An e-mail without an attachment was received. (This
C113
H
error occurs when an attachment is not read normally.)
An e-mail that was received has an attachment with an
C114
H
invalid name.
C115
System error (The OS detected an error.)
H
C116
System error (The OS detected an error.)
H
C117
System error (The OS detected an error.)
H
Action
• Check if the POP3 server name has been registered in the DNS.
• Delete the POP3 server name and change the setting to the IP
address setting. Then check the operation.
• Check if communications with the POP3 server can be performed
using the PING command.
• Specify the attachment on the sending side.
• Check the program on the sending side.
• If data sending using the MSEND instruction previously failed with
the sending source of the mail server, check the destination of the
MSEND instruction.
• Check if the e-mail specifications, such as the encoding/decoding
style and file format, on the sending side are the same as those for
the Ethernet module.
• Receive an e-mail with an unknown destination and unknown
destination server from the SMTP server.
• Check if the file extension of the attachment is "bin" or "asc" on the
sending side.
• Check that the e-mail is not compressed or encrypted.
• Check the destination of the MSEND instruction.
• Receive an e-mail with an unknown destination and unknown
destination server from the SMTP server.
• Follow the procedure below.
(1) Check if each module is properly mounted on the base unit.
(2) Check if the operating environment of the Ethernet module
conforms to the general specifications of the CPU module.
(3) Check if the power capacity is sufficient.
(4) Check if the hardware is normal according to the manual for
each module.
If the actions above do not solve the problem, please consult your
local Mitsubishi representative.
• Follow the procedure below.
(1) Check if each module is properly mounted on the base unit.
(2) Check if the operating environment of the Ethernet module
conforms to the general specifications of the CPU module.
(3) Check if the power capacity is sufficient.
(4) Check if the hardware is normal according to the manual for
each module.
If the actions above do not solve the problem, please consult your
local Mitsubishi representative.
• Follow the procedure below.
(1) Check if each module is properly mounted on the base unit.
(2) Check if the operating environment of the Ethernet module
conforms to the general specifications of the CPU module.
(3) Check if the power capacity is sufficient.
(4) Check if the hardware is normal according to the manual for
each module.
If the actions above do not solve the problem, please consult your
local Mitsubishi representative.
CHAPTER 16 TROUBLESHOOTING
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