Oki C3530nMFP Maintenance Manual page 169

Display Cause
Service call Low temperature
908: Error error of the
Frame
thermistor
(lower than
[environment
temperature -10])
is detected
923: Error Image Drum Lock
Error
Service call Media coiling
980: Error error to the fuser
Service call Difference
981: Error between PU
model version
detected and CU
model version
detected
High-voltage
power supply
I/F error when
initializing
PU board SRAM
error
CRC check error
of PU download
data
PU board Flash
ROM hash check
error
PU board Flash
ROM writing error
The
communication
error with ASIC
on the CU board
is detected
Service call System Call
F0C: Error Exception
Service call Bus controller
FFF: Error ROM Write
protection
43605601TH Rev. 1
Table 7-1-2 service call error list (5/6)
Details of error
Does the error recur?
The ID motor does not rotate
correctly.
Is the error message displayed
when the power is turned on again?
Media is coiled to the fuser
Does the error recur?
Is the cable between PU board and
the high-voltage power supply unit
correctly connected?
Isn't there defective contact point?
Does the error recur?
After PU data is downloaded (PU
fireware, custom media data, head
correction data), CRC check error
is detected.
Does the error recur?
Does the error recur?
Oki Data CONFIDENTIAL
Method
Yes Check the cable connection
between the ZAK board and M32
board and turn on the power
again.
Replace the fuser unit.
Replace the M32 board.
Check if the ID unit is set
correctly.
Yes Replace the ID unit.
Yes Replace the ID motor.
Turn off the power supply.
Replace the fuser.
Turn off/on the power supply.
Yes Replace the M32 board.
No Reconnect correctly.Check the
Yes defective contact point of high-
voltage system.
Replace the high voltage power
No supply.
Turn off the power supply again
Yes Replace the M32 board
After the power supply is turned
on again, try to download again.
(Because this processing is
not performed during usual
operation, it does not occur.)
Turn on the power supply again
Yes Replace the M32 board
fter the power supply is turned
on again, try to download again.
(Because this processing is
not performed during usual
operation, it does not occur.)
Replace the M32 board.
Send the hard copy of
StatusPage to a related
department when the power
supply OFF/ON is normal.
Send the hard copy of
StatusPage to a related
department when the power
supply OFF/ON is normal.
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