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Oki C3200n Service Manual

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See also: Configuration Manual , Reference
Oki Data CONFIDENTIAL
C3200n/C5150n/C5200n
C5400n/C5510MFP

Service Manual

060125A

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Summary of Contents for Oki C3200n

  • Page 1: Service Manual

    Oki Data CONFIDENTIAL C3200n/C5150n/C5200n C5400n/C5510MFP Service Manual 060125A...
  • Page 2 Oki Data CONFIDENTIAL 42615101TH Rev.8...
  • Page 3 • In preparing the document, efforts have been made to ensure that the information in it is accurate. However, errors may be crept into the document. Oki Data assumes no responsibility for any damage resulting from, or claimed to be the results of, those repairs, adjustments or modifica- tions to the printers which are made by users using the manual.

  • Page 4: Table Of Contents

    1.5.2.2 USB Interface Connector and Cable ............. 23 1.5.2.3 USB Interface Signals ................23 1.5.3 Network Interface Specifications(C5400/C5200/ C5150/C3200n) ....................24 1.5.3.1 Network Interface .................. 24 1.5.3.2 Network Interface Connector and Cable ..........24 1.5.3.3 Network Interface Signals ..............24 2.
  • Page 5 EEPROM Setting after ARC Board/SPY Board/SPA Board Replacement ..165 5.5.3 Destination Setting [Check Method: Printing demo page (C5400) Printing Menu Map (C5200, C5150, C3200n, C5510MFP)] ... 166 Settings by Hand for Print Density Adjustment ..............168 6. REGULAR MAINTENANCE ................169 Parts Replaced Regularly ....................
  • Page 6 Oki Data CONFIDENTIAL Precautions upon handling an abnormal image ............... 174 Preparing for Troubleshooting ..................174 Troubleshooting Procedure ....................174 7.5.1 LCD message list ....................175 7.5.2.(1)LCD Display Malfunction ................. 189 7.5.2.(2)Irregular Operation of the device after turning on the power ......192 7.5.2.(3)Paper Feed Jam(Error 391:1st Tray) ...............

  • Page 7: Specifications

    Oki Data CONFIDENTIAL SPECIFICATIONS System Configuration C5400 Figure 1-1-1 shows the system configuration of C5400. Figure 1-1-1 42615101TH Rev.8...
  • Page 8 Oki Data CONFIDENTIAL C5200/C5150/C3200n Figure 1-1-2 shows the system configuration of C5200/C5150/C3200n. Figure 1-1-2 42615101TH Rev.8...
  • Page 9 Oki Data CONFIDENTIAL C5510 Figure 1-1-3 shows the system configuration of C5510. Figure 1-1-3 42615101TH Rev.8...

  • Page 10: Printer Configuration

    Oki Data CONFIDENTIAL Printer Configuration The inside of C5400 printers is composed of the following: • Electrophotographic Processor • Paper Paths • Controller Block (CU and PU) • Operator Panel • Power Units (High Voltage Unit and Low Voltage Unit) Figure 1-2-1 shows the configuration of each printer.
  • Page 11 Oki Data CONFIDENTIAL 11 / 42615101TH Rev.8...
  • Page 12 Oki Data CONFIDENTIAL The inside of C5200/C5150/C3200n printers is composed of the following: • Electrophotographic Processor • Paper Paths • Controller Block (CU and PU) • Operator Panel • Power Units (High Voltage Unit and Low Voltage Unit) Figure 1-2-3 shows the configuration of each printer.
  • Page 13 Oki Data CONFIDENTIAL 13 / 42615101TH Rev.8...
  • Page 14 Oki Data CONFIDENTIAL The inside of C5510 printers is composed of the following: • Electrophotographic Processor • Paper Paths • Controller Block (CU and PU) • Operator Panel • Power Units (High Voltage Unit and Low Voltage Unit) Figure 1-2-5 shows the configuration of each printer.

  • Page 15: Option Configuration

    (3) Duplex Unit (C5400/C5200/C5150/C3200n) (4) Expansion Memory (C5400) 64 MB Recommend to add an optional memory for duplex print, banner print. (5) Expansion Memory (C5200/C5150/C3200n) 64/256 MB, (C5510) 256MB, Recommend to add an optional memory for duplex print (C5200/C5150), banner print.
  • Page 16 Oki Data CONFIDENTIAL Category Item C5510 C3200n C5150 C5200 C5400 Physical 16.7" (425mm) Width Characteristics 22.1" (561mm) Depth (1lbs.=453.6g) 13.6" (345mm) Height 14" (355mm) approx.55lbs (25kg) Weight 26.4kg Print Width Print Width Print speed 12PPM (Color) 16PPM (Color) Engine speed...
  • Page 17 Oki Data CONFIDENTIAL Category Item C5510 C3200 5150 C5200 C5400 Life Printer life 420KP, 5 years Printer duty Max. 50,000 pages/month (M=L/12, A=L/12/5) Average 4,000 pages/month MTBF (2.3% duty) MPBF 40,000 pages MTTR 20 minutes Toner life ODA/OEL/AOS/ODC (5% duty)
  • Page 18 Oki Data CONFIDENTIAL Category Item C5510 C3200n C5150 C5200 C5400 17~32lb. (64~120gsm) Paper weight 1st bin 2nd/3rd bin 17~47lb. (64~176gsm) Manual or Auto 20~53lb. (75~203gsm) OHP Available Duplex Over sea : 20~28lb. (75~105gsm) Operator panel 16ch, 2line ( Roman/Kana ) No Paper size indicator...
  • Page 19 Oki Data CONFIDENTIAL Category Item C5510 C3200n C5150 C5200 C5400 Slot or Socket Slot (Flash SIMM) Socket No slot/socket for Flash Resident Flash 512KB 2MB Flash ROM 4MB Flash ROM Flash ROM Option RAM set 64, 256 MB 64, 128, 256 MB...

  • Page 20: Interface Specifications

    Oki Data CONFIDENTIAL INTERFACE SPECIFICATIONS 1.5.1 Parallel Interface Specifications (C5400) 1.5.1.1 Parallel Interface Item Description Mode Compatibility mode, Nibble mode, ECP mode Data bit length 8 bits: Compatibility mode, 4bits: Nibble mode,9 bits: ECP mode 1.5.1.2 Parallel Interface Connector and Cable...

  • Page 21: Timing Charts

    Oki Data CONFIDENTIAL 1.5.1.4 Timing Charts Compatible mode a) Data receiving timing PARALLEL DATA (DATA BITs 1 to 8) 0.5 µs min. 0.5 µs min. 0.5 µs min. nStrobe 0.5 µs min. 0.5 µs max. BUSY 0 min. 0 min.

  • Page 22: Parallel I/F Signals

    Oki Data CONFIDENTIAL 1.5.1.5 Parallel I/F Signals Table 1-1 shows interface signal names and pin numbers. Table 1-1 Signals Pin No. Signal Name Signal Direction Functions →PR Nstrobe (HostClk) Pulse for reading data in at trailing edge. DATA 1 DATA 2 DATA 3 8-bit parallel data.

  • Page 23: Universal Serial Bus (Usb) Interface Specifications

    Oki Data CONFIDENTIAL 1.5.2 Universal Serial Bus (USB) Interface Specifications(C5400/ C5200/C5150/C3200n/C5510) 1.5.2.1 USB Interface (1) Basic specifications Conforms to USB specification, revision 2.0. (2) Transmission mode Full speed (max. 12 Mbps) / High speed (max. 480 Mbps) (3) Power Control Self-power device 1.5.2.2...

  • Page 24: Network Interface Specifications(C5400/C5200/C5150/C3200N)

    Oki Data CONFIDENTIAL 1.5.3 Network Interface Specifications(C5400/C5200/C5150/C3200n) 1.5.3.1 Network Interface (1) Basic specifications Network protocol TCP/IPSpecification Network layer ARP, RARP, IP, ICMP Transport layer TCP, UDP Application layer LPR, FTP, TELNET, HTTP, BOOTP, SMTP 1.5.3.2 Network Interface Connector and Cable...

  • Page 25: Operation Description

    Oki Data CONFIDENTIAL Operation Description Electrophotographic Process Mechanism (1) Electrophotographic Process Following describes the outline of an electrophotographic process incorporated into printers. 1. Charging Applying a voltage to a charging (CH) roller charges the surface of an optical photoconductive (OPC) drum.
  • Page 26 Oki Data CONFIDENTIAL (3) Exposure The surface of the charged drum is exposed to light emitted from an LED head. Charges of segments of the surface are reduced according to the intensities of the light the segments receive, a static latent image being created on the surface.
  • Page 27 Oki Data CONFIDENTIAL (5) Transfer The paper made contact with the surface is applied with a charge by the roller from the back. Applying high voltage provided by a power supply to the roller transfers the roller-induced charge to the surface of the paper at the contact between the roller and the paper, attracting the charged toner from the surface of the drum to the surface of the paper.
  • Page 28 Oki Data CONFIDENTIAL (6) Fusing When passing between a heat roller and a backup roller, the toner image transferred to the paper is fused into place with heat and pressure. A safety thermostat is provided and, when the temperature of the heat roller rises to or exceeds a predetermined temperature, it opens, cutting off voltage supply to the heater.
  • Page 29 Oki Data CONFIDENTIAL (7) OPC Drum Cleaning Unfused, residual toner on the drum is scraped off with a drum cleaning blade, and collected in the waste toner area of a toner cartridge. Waste Toner Area Toner Cartridge Image Drum (ID) Unit...

  • Page 30: Printing Processes

    Oki Data CONFIDENTIAL Printing Processes Paper fed from a tray 1 or 2 is forwarded by Hopping roller, Registration Roller L and Feed roller. When feeding paper from a multiple tray, it is forwarded by a MPT Hopping roller and Registration Roller U.
  • Page 31 Oki Data CONFIDENTIAL (1) Paper Feed from 1st Tray 1. As indicated in Figure 2-1, when the solenoid is ON, the registration motor rotates (CCW), and transports the paper until IN1 sensor turns ON. (The hopping roller rotates when the solenoid is ON.)
  • Page 32 Oki Data CONFIDENTIAL (3) Carrier Belt 1. The running of the carrier belt motor in the direction of the arrow drives the carrier belt. The belt unit sits with one carrier roller immediately below each color’s drum, and the carrier belt between them.
  • Page 33 Oki Data CONFIDENTIAL (4) ID Unit Up/Down Operations 1. The C-ID motor drives the ID unit up and down. 2. Figure 2-6 indicates ID unit operations during color printing. When the C-ID motor rotates (CCW), the lift uplink slides to the left, and as indicated in Figure 2-6, each ID unit moves DOWN.
  • Page 34 Oki Data CONFIDENTIAL (5) Fuser Unit and Paper Expeller 1. As indicated in Figure 2-8, a single pulse motor drives the fuser unit and expeller roller. The heat drum turns when the fuser motor turns (CCW). This drum transfers the toner image on the paper by high temperature and pressure.
  • Page 35 Oki Data CONFIDENTIAL Outline of Color Misalignment Adjustment Method Adjustment patterns printed on a transfer belt are read using sensors that are installed inside a sensor shutter placed under a transfer belt unit, for adjusting color misalignments. The sensor detects the patterns for adjusting color misalignments.
  • Page 36 Oki Data CONFIDENTIAL How to check errors and Handling of the errors Confirm with the color registration adjustment test of the self-diagnostic mode (Section 5.4.2.6) Handling for each error • CALIBRATION(L or R), DYNAMICRANGE(L or R) Check 1 Check a connection state of a sensor cable (FFC) if the above description appears.
  • Page 37 Oki Data CONFIDENTIAL Outline of Print Density Adjustment Method Adjustment patterns printed on a transfer belt are read using sensors that are installed inside a sensor shutter placed under a transfer belt unit, for adjusting print density. Auto-Start timing of Print Density Adjustment •...
  • Page 38 Oki Data CONFIDENTIAL How to check errors and Handling of the errors Confirm with the color registration adjustment test of the self-diagnostic mode (Section 5.4.2.7) Handling for each error • CALIBRATION ERR, DENS SENSOR ERR Check 1 Check a connection state of the sensor cable when the above message appears.
  • Page 39 Oki Data CONFIDENTIAL Principle of Detection by Toner Sensors Movements of that sensor lever of a toner cartridge which is powered by an image drum (ID) motor are read by a toner sensor for detecting that the cartridge is low on toner. The lever moves concurrently with movement of a mixing bar placed in the cartridge.

  • Page 40: Printer Installation

    Oki Data CONFIDENTIAL 3. Printer Installation 3.1 Precautions and Prohibition • Keep away from high temperatures and open flames. • Please do not install in a place from which a chemical reaction is started (laboratory etc.). • Do not install near inflammable solutions such as alcohol or thinner.
  • Page 41 Oki Data CONFIDENTIAL • Do not block the vents on the printer. • Do not place printer directly onto a carpet. • Ensure printer has adequate ventilation. • Keep printer way from sources of noise and magnetic fields. • Do not install near a monitor or television.

  • Page 42: Printer Unpacking Procedure

    Oki Data CONFIDENTIAL 3.2 Printer Unpacking Procedure Personal injuries may occur. Each printer weighs about 25 kg. Lift it by more than one person. • Punch four handle holes each on the side, or the end, of the carton box as shown below, to lift it.
  • Page 43 Oki Data CONFIDENTIAL C5510 Handle Holes (each on side or on end) 43 / 42615101TH Rev.8...

  • Page 44: Installation Space

    Oki Data CONFIDENTIAL 3.3 Printer Installation Instructions • Printers must be installed in a place that meets the following temperature and humidity conditions: Ambient Temperature : 10 to 32°C Ambient Humidity : 20 to 80% relative humidity Maximum Wet-Bulb Temperature: 25°C •...

  • Page 45: Packed Units And Attachments

    Oki Data CONFIDENTIAL 3.4 Packed Units and Attachments • Check the packed units are free of flaws and dirt. • Check there are no missed attachments, or damage to the packed attachments. • Should any defective or unusual conditions are found, contact the section in charge.

  • Page 46: Assembly Procedure

    Oki Data CONFIDENTIAL 3.5 Assembly Procedure 3.5.1 Printer Main Body Remove Protective Equipment (1) Remove protection tapes (5) of the front of the printer and protection tapes (2) of the back. Paper Protective Tape Protective Tape [C5510] (2) Remove the paper cassette.
  • Page 47 Oki Data CONFIDENTIAL Install Image Drum Cartridges (1) Take image cartridges (Four cartridges) with toner cartridges softly. Note! • Take sufficient care in handling the image drums (green cylindrical parts), which are very sensitive. • Do not expose the image drum cartridges to direct sunlight, strong light (of about 1500 lux.
  • Page 48 Oki Data CONFIDENTIAL (4) Make sure the labels of the image drum cartridges have the same colors as the labels beside the places of the cartridges, respectively. (5) Reinstall the four image drum cartridges carefully. Image Drum Cartridge Label Label (6) Turn the blue lever of the toner cartridge in the arrow direction until it stops completely.
  • Page 49 Oki Data CONFIDENTIAL Load Paper in Paper Cassette (1) Slide out the paper cassette. Note! Do not remove the rubber from the plate. (2) Place the paper stopper in the position of the size of print paper. Paper Guide Paper Stopper Plate (3) Sufficiently loosen the paper, and jog the paper so as that its edges line up.
  • Page 50 Oki Data CONFIDENTIAL Load Paper in MP (Multipurpose) Tray (1) Open the MP tray and then the paper supporter. MP Tray (2) Align the manual feeding paper guide with the size of print paper. (3) Jog the paper so as that its edges line up.

  • Page 51: Power Cable Connection

    Oki Data CONFIDENTIAL 3.5.2 Power Cable Connection Conditions for Power Supplies • The following conditions apply to the power supplies of printers: : 100 V ±10% Alternate Current (AC) Power Supply Frequency : 50, or 60 ±2 Hz • For unstable power supplies, use voltage regulators etc.
  • Page 52 Oki Data CONFIDENTIAL Connect Power Supply Cord Note! Be certain the power switch is placed in the OFF (O) position. (1) Plug the power supply cord in the printer. (2) After the grounding wire is connected to the grounding terminal. Insert the power supply cord into the receptacle socket.

  • Page 53: Turning Off The Printer

    Oki Data CONFIDENTIAL Turning off the Printer Turn off the printer in C5400 without an internal hard disk (option) and in C5200/C5150/C3200n/C5510. Note! Do not turn OFF the printer while printing. In case that an internal hard disk (option) is installed in C5400, follow the procedure as shown below without turning off the printer immediately.

  • Page 54: Installation Of Optional Components

    MLMEM256B 32 + 256MB (288MB) Note! • Be sure to use Oki Data genuine memory. Printers do not operate using memory other than Oki Data genuine memory. •Installing 64-MB extension memory in printers is recommended for the printers to print both sides of paper.

  • Page 55: Install Memory

    Oki Data CONFIDENTIAL Remove Side Cover (1) Loosen the screw (at one place). (2) Remove the side cover. It can become detached by moving it upward and outward. Top Cover Top Cover Front Cover Front Cover Screw Screw Side Cover...
  • Page 56 Oki Data CONFIDENTIAL C5200/C5150/C3200n/C5510 (C5510 comes with 64M.) (1) Remove static electricity by bringing a bag into contact with a metal part before the memory is taken out of the bag. (2) Insert the memory into an empty slot. (3) Make sure that the memory is held completely by the top and bottom lock lever.
  • Page 57 Oki Data CONFIDENTIAL (2) Second Tray Installation(This is unavailable for C3200n/C5510.) A second tray expands the printer’s paper holding capacity, and can hold 530 sheets of 70-kg paper in it. A printer equipped with the tray can continuously print those 930 sheets of the paper, using the paper cassette and MP tray that are standard on the printer.
  • Page 58 Oki Data CONFIDENTIAL (3) Duplex-Unit Installation A duplex unit is used for a printer to print both sides of paper. Note! Installing extension memory in printers is recommended for the printers to print both sides of paper. Type: MLDXU-C4C Power Printer Off to Remove Power Supply Cord Note! nstalling the duplex unit with the printer powered on may cause a problem with the printer.
  • Page 59 Oki Data CONFIDENTIAL (4) Internal Hard Disk (C5400 only) It is an internal hard disk which is added to the printer. It is used when printing for validation, authentication, saving of the print job or buffer printing are implemented or [COLLATE FAIL] is shown in collation copy printing.
  • Page 60 Oki Data CONFIDENTIAL Open the top cover and the front cover (1) Press OPEN button to open the top cover. Top cover Front cover OPEN button Handle (2) Lift up the handle in the center of the front cover, and then, pull the front cover.
  • Page 61 Oki Data CONFIDENTIAL Detach the side cover (1) Slacken a screw. (2) Detach the side cover. Slide out lifting the top part of the side cover. Top cover Front cover Screw Side cover Memo Make sure the front cover is open when the side cover is not detached.
  • Page 62 Oki Data CONFIDENTIAL Attach the side cover (1) Attach the side cover. (2) IFix it with a screw. (3) Close the top cover and the front cover. Top cover Front cover Screw Side cover Connect the power code and printer cable to the printer and turn ON the printer Print MenuMap and confirm that an internal hard disk is appropriately installed (1) Print MenuMap.

  • Page 63: Checking Of Optional-Component Recognition

    Oki Data CONFIDENTIAL 3.5.4 Checking of Optional-Component Recognition Please refer to “3.6 Menu Map Printing” to print MenuMap to confirm that options are correctly installed. (1) Checking for Proper Extension Memory Recognition Check Information Contained in MenuMap Check the total memory size appearing at Total Memory Size on the header of MenuMap.

  • Page 64: Menumap Printing

    Oki Data CONFIDENTIAL 3.6 MenuMap Printing Make sure that the printer operates normally. For C5400 and C5200/C5150/C3200n (1) Set A4 papers in a tray. (2) Press the "MENU +" switch a couple times to show [Information menu]. (3) Press the "ENTER"...
  • Page 65 Oki Data CONFIDENTIAL (Sample) In case of C5200/C5150/C3200n 65 / 42615101TH Rev.8...
  • Page 66 Oki Data CONFIDENTIAL In case of C5510 (1) Set A4 papers in a tray. (2) Press the "ONLINE" switch for 2 seconds and release. ONLINE LED (Green) blinks on and off and Menu map printing is started. Only one page is printed.

  • Page 67: Connection Procedures

    Oki Data CONFIDENTIAL 3.7 Connection Procedures <USB Connection> Prepare a USB Cable. Note! • No cables are included with the product. Prepare a cable. • A cable to be prepared must be a USB cable. • For connecting the printer in USB 2.0 Hi-Speed mode, use a Hi-Speed USB cable.
  • Page 68 Oki Data CONFIDENTIAL <LAN Cable Connection> Prepare a LAN Cable and Power Off Printer and Personal Computer Connect Personal Computer and Printer (1) Remove the misplugging prevention cover fitted into the network interface connector of the printer. Misplugging Prevention Cover (2) Plug the prepared Ethernet cable in the network interface connector of the printer.

  • Page 69: Checking Of User Paper

    Oki Data CONFIDENTIAL 3.8 Checking of User Paper Load the paper in printers used by users, select the settings at MEIDA TYPE and MEDIA WEIGHT and print MenuMap and Demo Page to check no occurrence of peeled off toner. Setting values of the operation...

  • Page 70: Parts Replacement

    Oki Data CONFIDENTIAL PARTS REPLACEMENT This section describes the procedure for replacing the parts, assemblies and units in the field. The replacing procedure is given for detachment. To attach, use the reverse procedure. The Parts No. (1, 2, etc.) appearing in this manual vary from the numbers appearing in the diagram numbering of the Disassembly for Maintenance Configuration (********TL) and RSPL (********TR).
  • Page 71 Oki Data CONFIDENTIAL [Maintenance Tools] Table 4-1-1 lists tools necessary to replace the printed circuit boards and the units. Table 4-1-1 Maintenance Tools Service Tools Q' ty Place of use Remarks No. 2-200 Philips 3~5 mm screws screwdriver, Magnetized No. 3-100 screwdriver No.

  • Page 72: Part Replacement Procedures

    Oki Data CONFIDENTIAL Part Replacement Procedures This section describes the procedures for replacing the parts and assemblies shown in the following disassembly chart: 4.2.1 Left Side Cover Except C5510 (1) Open the top cover 1. (2) Open the feeder unit 2.
  • Page 73 Oki Data CONFIDENTIAL C5510 (1) Open the top cover 1. (2) Open the feeder unit 2. (3) Remove the stay-cover-L 3. (Tool No.2) (4) Remove the E-ring 4. (Tool No.2) (5) Remove the shaft 5. (6) Remove the Guide-Damper-L 6 and Spring 7.

  • Page 74: Right Side Cover

    Oki Data CONFIDENTIAL 4.2.2 Right Side Cover Except C5510 (1) Open the top cover 1. (2) Open the feeder unit 2. (3) Loosen the screw 3 to detach the right side cover 4.(Tool No.1) (loosen) Figure 4-2-2-1 Right Side Cover 74 / 42615101TH Rev.8...
  • Page 75 Oki Data CONFIDENTIAL C5510 (1) Open the top cover 1. (2) Open the feeder unit 2. (3) Loosen the screw 3 to detach the right side cover 4.(Tool No.1) (loosen) Figure 4-2-2-2 Right Side Cover 75 / 42615101TH Rev.8...

  • Page 76: Face-Up Tray

    Oki Data CONFIDENTIAL 4.2.3 Face-Up Tray (1) Open the face-up tray 1 in the direction of the arrow, and disengage it at its two places to detach it with bowing down. Figure 4-2-3 Face-Up Tray 76 / 42615101TH Rev.8...

  • Page 77: Rear Cover

    Oki Data CONFIDENTIAL 4.2.4 Rear Cover (1) Slide out the face-up tray. (2) Remove the two screws (golden) 1.(Tool No.1) (3) As shown in Fig.2, insert a flat- blade driver (Tool No.3) into the hole A to disengage the claw A, at each of the two places.

  • Page 78: Led Assy / Led Assy-Springs

    Oki Data CONFIDENTIAL 4.2.5 LED Assy / LED Assy-Springs (1) Open the top cover 1. (2) As shown in Fig.2, push in the direction of the allow after removing a cable. Then, disengage the hook A first and the hook B to detach LED Assy 2 (the two springs 3 become detached together with the LED Assy 2).

  • Page 79: Controller Pcb

    Oki Data CONFIDENTIAL 4.2.6 Controller PCB C5400 (1) Remove the Print Engine Controller PCB (see section 4.2.7). (2) Remove the screw 1 and then the head cable 2.(Tool No.1) (3) Remove the eight screws (golden) 3, then detach the controller PCB 4(SPA-4 PCB).
  • Page 80 Oki Data CONFIDENTIAL 80 / 42615101TH Rev.8...
  • Page 81 × Claws A Figure 4-2-6-3 Controller PCB (C5200/C5150/C3200n/C3200/C3100) * After the controller PCBs of printers are replaced with new ones, the model names of the printers must be programmed and PJL must be downloaded onto the new ones (controller PCBs are programmed with the printer model name C5200 by default).
  • Page 82 Oki Data CONFIDENTIAL C5510 (1) Open the top cover. (2) Remove the right side cover (see section 4.2.2). (3) Remove the stay-cover-R 1. (Tool No.2) (4) Remove the E-ring 2. (Tool No.2) (5) Remove the shaft 3. (6) Remove the two screws (golden) 4 and then the Lower-Assy-R 5 and spring 6.

  • Page 83: Print Engine Controller Pcb

    Oki Data CONFIDENTIAL 4.2.7 Print Engine Controller PCB C5400 (1) Open the top cover. (2) Remove the right side cover (see section 4.2.2). (3) Remove the connector 1, and disengage the two hooks A of to detach the FAN (CU) 2.
  • Page 84 Oki Data CONFIDENTIAL 84 / 42615101TH Rev.8...
  • Page 85 (2) Remove the three screws (golden) 1 and all the connectors to detach the print engine controller PCB 2.(Tool No.1) Print engine controller PCB SSNS FSNS HVDLT HOPKID DRSIG POWER COLORID DRPOW Figure 4-2-7-3 Print Engine Controller PCB (C5200/C5150/C3200n) 85 / 42615101TH Rev.8...
  • Page 86 Oki Data CONFIDENTIAL C5510 (1) Remove the plate-shield Assy (GDI) [see section 4.2.6, steps (1) to (3)]. (2) Remove the three screws (golden) 1 and all the connectors to detach the print engine controller PCB 2.(Tool No.1) Print engine controller PCB...
  • Page 87 Oki Data CONFIDENTIAL Toner sensor relay Control panel SSNS Driver board FSNS cable High voltage FSNS power unit PE cable YMC ID moror Option (dup & 2nd) HVOLT DRSIG COLORID HOPKID POWER Paperfeed & K ID monitor ID fan Low voltage fan...

  • Page 88: Top Cover Assy

    Oki Data CONFIDENTIAL 4.2.8 Top Cover Assy Except C5510 (1) Remove the left side cover (see section 4.2.1). (2) Remove the right side cover (see section 4.2.2). (3) Remove the rear side cover (see section 4.2.4). (4) Remove the plate-shield Assy (GDI) [see section 4.2.6, step (2)].
  • Page 89 Oki Data CONFIDENTIAL C5510 (1) Remove the left side cover (see section 4.2.1). (2) Remove the right side cover (see section 4.2.2). (3) Remove the rear side cover (see section 4.2.4). (4) Remove the plate-shield Assy (GDI) [see section 4.2.6, step (2)].

  • Page 90: Top Cover

    Oki Data CONFIDENTIAL 4.2.9 Top Cover Except C5510 (1) Open the top cover assy. (2) Remove the ten screws (black) 1 to remove the guide-paper eject 2.(Tool No.1) (3) Remove the ten screws (black) 3 to detach the cable cover 4 and the top cover 5.
  • Page 91 Oki Data CONFIDENTIAL C5510 (1) Open the top cover assy. (2) Remove the ten screws (black) 1 to remove the guide-paper eject 2.(Tool No.1) (3) Remove the ten screws (black) 3 to detach the cable cover 4 and the top cover 5.

  • Page 92: Controller Panel Assy

    Oki Data CONFIDENTIAL 4.2.10 Controller Panel Assy (1) Open the top cover. (2) Open the feeder unit. (3) Remove the right side cover (see section 4.2.3). (4) Remove the plate-shield Assy [see section 4.2.7, step (2)]. (5) Make Control Panel Assy connector removal.

  • Page 93: Board-Prp(C5400N//C5200N/C5150N/C3200N)/ Board-Pro(C5510Mfp) / Top Cover Handle

    C5150/C3200n)/Board-PRO(C5510) 6 and the cable 7. Claws A Claws B Claw A Fig.1 Hook Fig.3 Fig.2 Figure 4-2-11-1 Board-PRP (C5400/C5200/C5150/C3200n) / Top Cover Handle Claws A Claws B Figure 4-2-11-2 Board-PRO (C5510) / Top Cover Handle 93 / 42615101TH Rev.8...

  • Page 94: Low-Voltage Power Unit / Id-Fan / Low-Voltage Power Unit Fan / Hopping Motor / Fuser Motor

    Oki Data CONFIDENTIAL 4.2.12 Low-Voltage Power Unit / ID-FAN / Low-Voltage Power Unit FAN / Hopping Motor / Fuser Motor (1) Remove the print controller PCB (see section 4.2.7). (2) Remove the controller PCB (see section 4.2.6). (3) Boost up the three claws A of the Guide Assy Side R 1 to remove the film 2 and the Frame-Duct 3.

  • Page 95: Board-Prt

    Oki Data CONFIDENTIAL 4.2.13 Board-PRT (1) Remove the right side cover (see section 4.2.2). (2) Remove the print engine controller-PCB and the controller-PCB (see sections 4.2.6 and 4.2.7). (3) Remove the film and the low voltage power unit (see section 4.2.12).

  • Page 96: Guide-Eject Assy / Color Registration Assy / Board-Prm

    Oki Data CONFIDENTIAL 4.2.14 Guide-Eject Assy / Color Registration Assy / Board-PRM (1) Remove the left side cover, the write side cover, the rear cover and the top cover Assy (see sections 4.2.1, 4.2.2, 4.2.4 and 4.2.8). (2) Remove the engine controller PCB, the controller PCB and the film [see sections 4.2.6 and 4.2.7, and step (3) of section 4.2.12].
  • Page 97 Oki Data CONFIDENTIAL Heater-thermistor & Fuse cut-out Density sensor EXIT sensor Heater-AC Color registration sensor Flame-thermistor Belt thermistor Belt-thermistor FUSER Color registration Belt-motor DENS sensor BELT Heater-moter Board-PRM Figure 4-2-14-2 Board-PRM Cable Route PRN PCB PRN PCB DRPOW connector DRSIG connector...

  • Page 98: Fan (Fuser) / Belt Motor / High Voltage Power Supply Board / Cover Open Switch

    Oki Data CONFIDENTIAL 4.2.15 FAN (Fuser) / Belt Motor / High Voltage Power Supply Board / Cover Open Switch (1) Remove the left side cover (see section 4.2.1). (2) Make screw (golden) 1 and connector removal to detach the belt motor 2.(Tool No.1) (3) Remove the Rear-Cover 3 (see section 4.2.4).

  • Page 99: Mpt-Assy

    Oki Data CONFIDENTIAL 4.2.16 MPT-Assy (1) Open the MPT-Assy 1. (2) Remove the two stoppers with opening the two arms of MPT-Assy 1 out and remove the two supports to detach MPT Assy 1, pulling the two supports in the direction of the allow.

  • Page 100: Feeder Unit / Board-Rsf / Mpt Hopping Roller / Frame Assy Separator / Cover-Front

    Oki Data CONFIDENTIAL 4.2.17 Feeder Unit / Board-RSF / MPT Hopping Roller / Frame Assy Separator / Cover-Front (1) Open the top cover. (2) Remove the left side cover (see section 4.2.1). (3) Make plate-shield and connector removal (see section 4.2.6).

  • Page 101: Main Motors / Solenoid / Paper-End Sensor

    Oki Data CONFIDENTIAL 4.2.18 Main Motors / Solenoid / Paper-End Sensor (1) Remove the left side cover, the right side cover, the rear side cover, the top cover unit and the feeder unit (see sections 4.2.1, 4.2.2, 4.2.4, 4.2.8 and 4.2.17).
  • Page 102 Oki Data CONFIDENTIAL × × M ID motor Y ID motor K ID motor C ID motor Position the motor and the connector to the arrows. Figure 4-2-18 Main Motors / Solenoid / Paper-End Sensor 102 / 42615101TH Rev.8...

  • Page 103: Feed Roller

    Oki Data CONFIDENTIAL 4.2.19 Feed Roller (1) Remove the cassette. (2) Unlatch and detach the feed roller 1. Latch Figure 4-2-19 Feed Roller 103 / 42615101TH Rev.8...

  • Page 104: Shaft Assy-Eject (Fu) / Shaft Assy-Eject (Fd) / Eject Sensor

    Oki Data CONFIDENTIAL 4.2.20 Shaft Assy-Eject (FU) / Shaft Assy-Eject (FD) / Eject Sensor (1) Detach the Eject Assy 1 (see section 4.2.14). (2) Remove the two claws to separate the Guide-Eject-Lower 2 and the Guide-Eject-Upper 3. (3) Remove the Gear-Idle-Eject 4 and Stopper-Shaft 5, then detach the Shaft Assy-Eject (FU) 6 and the Shaft Assy-Eject (FD) 7.

  • Page 105: Fuser Unit

    Oki Data CONFIDENTIAL 4.2.21 Fuser Unit (1) Open the top cover 1. (2) Rise the Fuser-Unit-Lock-Levers (two blue portions) 2 in the directions of the arrows to detach the fuser unit 3. (Blue) Figure 4-2-21 Fuser Unit 105 / 42615101TH Rev.8...

  • Page 106: Belt Unit

    Oki Data CONFIDENTIAL 4.2.22 Belt Unit (1) Open the top cover 1. (2) Remove the image drum unit. (3) Turn the lock levers (two blue portions) 2 in the direction of the arrow ( ) and, grasping the lever (blue) 3, detach the belt unit 4.

  • Page 107: Parts To Lubricate

    Oki Data CONFIDENTIAL Parts to lubricate This section shows parts to lubricate. It means that lubricating to parts other than mentioned is prohibited. It is not necessary to lubricate in removing or installing. However, specified lubrication oil has to be used to lubricate if oil is wiped off.
  • Page 108 Oki Data CONFIDENTIAL 1 42049501 Plate-Assy.-Base Gear-Z24-50-HP Post EM-30L Class A Both side EM-30L Class A End surface EM-30L Class C Gear-Planet-HP Stopper-HP Bearring portion EM-30L Class A Post EM-30L Class A Shaft-Hopping Both side EM-30L Class A Bearring portion...
  • Page 109 Oki Data CONFIDENTIAL 2 42049701 Guide-Assy.-Cassette-L Apply a normal amount of Molycoat(EM-30L) to the hatched portions Guide-Casette-L EM-30L Class C 3 42050101 Guide-Assy.-Cassette-R Apply a normal amount of Molycoat(EM-30L) to the hatched portions Guide-Casette-R EM-30L Class C 109 / 42615101TH Rev.8...
  • Page 110 Oki Data CONFIDENTIAL 4 42057301 Gear-Assy.-HP Apply a normal amount of Molycoat(EM-30L) to the hatched areas EM-30L Class C Holder-Gear-A 5-1 42053501 Plate-Ass.-Side-R Apply a normal amount of Molycoat(EM-30L) to the hatched areas EM-30L Class C Bracket-Inner(Caulking) 110 / 42615101TH Rev.8...
  • Page 111 Oki Data CONFIDENTIAL 5-2 42053501 Plate-Ass.-Side-R Gear-Idle-Drum-YC Gear-Idle-Drum-Liftup Apply a normal amount of Molycoat(EM-30L) Gear-Idle-Drum-M to the hatched areas EM-30L Class C Apply a normal amount of Molycoat(EM-30L) Gear-Idle-Drum-K to the hatched areas EM-30L Class C Enlarged figure Apply a small amount of Molycoat(EM-30L) to the hatched areas...
  • Page 112 Oki Data CONFIDENTIAL 6 42060001 Plate-Ass.-Side-L Apply a small amount of Molycoat(EM-30L) to the hatched areas EM-30L Class A Apply a small amount of Molycoat(EM-30L) to the hatched areas EM-30L Class A Link-Liftup-L (15) Apply a small amount of Molycoat(EM-30L)
  • Page 113 Oki Data CONFIDENTIAL 8 42071901 Holder Assy.-Regist-R Holder-Regist-R Apply a normal amount of Molycoat(EM-30L) to the hatched areas EM-30L Class C 9 42087001 Cassette-Assy The standard amount of Molycoat(EM-30L) should be applied to the shaded portions shown in the figure below before assembly.
  • Page 114 Oki Data CONFIDENTIAL 0 42064301 Guide-Assy.-Eject-U Apply a normal amount of Molycoat(EM-30L) to the surface of gear teeth, shaft, and the flange portions.(8 places) No Molycoat at the paper running face. EM-30L Class C Shaft-Assy.-Eject(FD) Guide-Eject-Upper Shaft-Assy.-Eject(FU) Apply a small amount of Molycoat(EM-30L) to the surface of shaft.(6 places)
  • Page 115 Oki Data CONFIDENTIAL A 42621601 Guide-Assy.-Eject-L Post-G.B.L.-Z33 Apply a normal amount of Molycoat(EM-30L) to the hatched areas EM-30L Class C B 42464901 Frame-Assy.-Base Apply PM to the hatched portion in a small quantity. (1) The application mathod : wipe with the cloth with which PM sank in a small quantity.
  • Page 116 Oki Data CONFIDENTIAL C-1 42621701 Printer-Unit-PX724 Plate-Ass.-Side-L Apply a normal amount of Molycoat(EM-30L)(4 portions) EM-30L Class C Plate-Driver-PU(Caulking) Apply a normal amount of Molycoat(EM-30L) EM-30L Class C Gear-Idle-Belt Apply a normal amount of Molycoat(EM-30L) EM-30L Class C Apply a normal amount of Molycoat(EM-30L)
  • Page 117 Oki Data CONFIDENTIAL C-2 42621701 Printer-Unit-PX724 Apply a normal amount of Molycoat(EM-30L) to the hatched areas EM-30L Class C Plate-Ass.-Side-R Spring-Torsion-L PM is applied to the portion of the slot of solid coiling of this Spring-Torsion-R torsion-spring using a bros...
  • Page 118 Oki Data CONFIDENTIAL C-3 42621701 Printer-Unit-PX724 Grease is not applied to a metal shaft. Apply a normal amount of Molycoat(EM-30L) EM-30L Class C Gear-Idle-Heat 118 / 42615101TH Rev.8...
  • Page 119 Oki Data CONFIDENTIAL C-4 42621701PA Printer-Unit-PX724 (For C5510 Only) Apply a normal amount of Panmotoroil PM Class C 119 / 42615101TH Rev.8...
  • Page 120 Oki Data CONFIDENTIAL D 42626501 Sensor-Assy-Color-Regist Plate-Sensor-C.Regist Shaft-Cover-Sensor Apply a small amount of Molycoat(ME-30L) to the hatching areas(4 places) EM-30L Class A Molycoat shall not adhere to the surface of Cover-Sensor-C.Regist Cover-Sensor-C.Regist 120 / 42615101TH Rev.8...

  • Page 121: Exploded View

    Oki Data CONFIDENTIAL E 42076601 Roller-Assy.-Idle(FD) Exploded View Method of amount of grease Before 1 assemble at 2, apply small amount of Molycoat(EM-30L) to the sliding portions(hatching portion) of 1 and 2.(Class S) Not allowed to stain the area with grease.
  • Page 122 Oki Data CONFIDENTIAL F 42077801 Roller-Assy.-BIAS(FU)L No.01 No.02 No.03 Left-Side Reft-Side Center-Side Method of amount of grease No.01 No.02 No.03 Not allowed to stain the area with grease. Not allowed to stain the area with grease. After 2 or 4 assemble at 3 or 5, apply small amount of Molycoat(EM-30L) to the sliding portions(hatching portion) of 2 and 4.(Class S)
  • Page 123 Oki Data CONFIDENTIAL G 43016101 Lower-Assy.-R (For C5510 Only) Apply a normal amount of Molycoat(EM-30L) EM-30L Class C Gear-Z20 123 / 42615101TH Rev.8...

  • Page 124: Maintenance Menu

    Oki Data CONFIDENTIAL MAINTENANCE MENU Adjustments of C5400/C5200/C5150/C3200n printers can be made using maintenance utility software and key input from their operator panels. In addition to a standard menu, there is a maintenance menu in the display of their operator panels. The menu that serves the purpose of intended adjustment is to be selected.
  • Page 125 Oki Data CONFIDENTIAL Category Item(1st Line) Value(2nd Line) DF Function FUSE KEEP MODE FUSE KEEP MODE EXECUTE By pressing the ENTER key, a command is issued from CU to PU and the device becomes ON LINE. This mode is used when confirmation of...
  • Page 126 Oki Data CONFIDENTIAL Category Item(1st Line) Value(2nd Line) DF Function ESC/ P EMULATION nSelectin DISABLE Specifies the function of SELECT IN signal (Not available for ENABLE for DC1, DC3 command. overseas model) When “ENABLE” is selected, if SELECT IN signal is high level in power on sequence, DC1, DC3 command is effective.

  • Page 127: Maintenance Utility

    Oki Data CONFIDENTIAL Maintenance Utility Maintenance utility software is used to make adjustments shown in table 5-2. Refer to the following for details on the maintenance utility software. 1) Maintenance utility operating manual : 42678801FU01 Rev.5 or later(Japanese version) : 42678801FU02 Rev.5 or later(English version) 2) Program of the maintenance utility is as below.
  • Page 128 Oki Data CONFIDENTIAL Table 5-2 Maintenance Utility Adjustment Items (1/3) Operation on Section No. of the Operator Panel Maintenance Utility Item Adjustment (Section No. corresponds to Operation the Maintenance manual) PU (PRN) Board Copying EEPROM of the PU board Section 2.4.1.1.1...
  • Page 129 Oki Data CONFIDENTIAL Table 5-2 Maintenance Utility Adjustment Items (2/3) Operation on Section No. of the Operator Panel Maintenance Utility Item Adjustment (Section No. corresponds to Operation the Maintenance manual) Consumable Copying the consumable counter Section 2.4.1.2.1 Invalid operation Counter...
  • Page 130 Oki Data CONFIDENTIAL Table 5-2 Maintenance Utility Adjustment Items (3/3) Operation on Section No. of the Operator Panel Maintenance Utility Item Adjustment (Section No. corresponds to Operation the Maintenance manual) Switch Scan Executing the switch scan test Section 2.4.1.5.1 Section 5.4.2.3...

  • Page 131: Changing The Display Language

    Oki Data CONFIDENTIAL Changing the display language 1. Press MENU+ repeatedly until you see. SYS CONFIG MENU 2. Press ENTER. 3. Press MENU+ repeatedly until you see. LANGUAGE ENGLISH 4. Press ENTER. 5. Press MENU+ and / or MENU- repeatedly until you see the language you wish to select.

  • Page 132: Maintenance Menu Function Of The User Menu

    Oki Data CONFIDENTIAL Maintenance Menu Function of the User Menu 5.4.1 Maintenance Menu(For End-Users) Maintenance menu is contained in a standard menu category. (It is different from the system maintenance menu.) Items that can be set from Maintenance menu are as follows: Maintenance Menu Values in shaded areas are initial settings.

  • Page 133: Self-Diagnostic Mode

    Oki Data CONFIDENTIAL 5.4.2 Self-diagnostic Mode Explanation for each LEVEL 0 and LEVEL 1. 5.4.2.1 Operator panel Operating descriptions on self-diagnosis are premised on the following operator panel layout. For ODA For OEL/AOS For China For Korea For Taiwan 133 /...
  • Page 134 Oki Data CONFIDENTIAL (1) Displaying Next or Previous Menu Items Self-diagnostic Mode : Only levels being highlighted in green can change to their next or XXXXX previous levels. Layout (Whole) : The next or previous item of an item being non-highlighted can be XXXXX displayed using [MENU+] or [MENU-] key.
  • Page 135 Oki Data CONFIDENTIAL (1) Displaying Next or Previous Menu Items LEVEL0 : The next or previous level of a level being highlighted in green can be displayed by XXXXX holding ENTER, BACK, CANCEL or ONLINE down. : The next or previous item of an item being non-highlighted can be displayed using XXXXX MENU+ or MENU- key.
  • Page 136 Oki Data CONFIDENTIAL (1) Displaying Next or Previous Menu Items LEVEL1 : The next or previous level of a level being highlighted in green can be displayed XXXXX using MENU+ or MENU- key. : The next or previous item of an item being non-highlighted can be displayed using...

  • Page 137: Normal Self-Diagnostic Mode (Level 1)

    Oki Data CONFIDENTIAL 5.4.2.2 Normal self-diagnostic mode (level 1) The following is the menu of a normal self-diagnostic mode. Table 5-3 Maintenance Utility Adjustment Items(1/2) Maintenance Utility Item Self-diagnosis Menu Adjustment C5510 C5200/ (Without a Panel) C5150/C3200n/ C5400 (With a Panel)
  • Page 138 Oki Data CONFIDENTIAL Table 5-3 Maintenance Utility Adjustment Items(2/2) Maintenance Utility Item Self-diagnosis Menu Adjustment C5510 C5200/ (Without a Panel) C5150/C3200n/ C5400 (With a Panel) Switching LOCAL PARAMETER Switching the PU mode for between No.3, No.3, between Factory and Shipping No.30...

  • Page 139: Entering Self-Diagnostic Mode (Level 1)

    Oki Data CONFIDENTIAL 5.4.2.2.1 Entering self-diagnostic mode (level 1) 1. While holding the MENU+ and MENU- keys down at the same time, turn printer power on to enter System Maintenance mode. 2. Use MENU+ or MENU- key keystrokes until “ENGINE DIAG MODE” appears (a few keystrokes), and then press the ENTER key to display “DIAGNOSTIC MODE”.

  • Page 140: Switch Scan Test

    Oki Data CONFIDENTIAL 5.4.2.3 Switch scan test This self-diagnosis is used when input sensor and switch checking is made. 1. Enter the normal diagnostic mode, and press the MENU+ or MENU- key until “SWITCH SCAN” is shown on the upper display (the MENU+ key increments a test item and the MENU- key decrements a test item).
  • Page 141 Oki Data CONFIDENTIAL Image drum up/down sensor Toner sensor C Cover open SW Toner sensor Y Heater frame thermistor Fuser thermistor Toner sensor M Toner sensor K upper Exit sensor Humidity sensor Duplex-in sensor Duplex cover Write sensor open sensor...
  • Page 142 Oki Data CONFIDENTIAL 142 / 42615101TH Rev.8...

  • Page 143: Motor And Clutch Test

    Oki Data CONFIDENTIAL 5.4.2.4 Motor and clutch test This self-check is used for motor and clutch testing. 1. Go into the self-diagnostic (level 1) mode, press the MENU+ or MENU- key until upper display of “MOTOR & CLUTCH TEST” is brought up, and press the ENTER key (the MENU+ key increments a test item and the MENU- key decrements a test item).
  • Page 144 Oki Data CONFIDENTIAL ID Motor (C) Fuser Motor (ID UP/DOWN) ID Motor (M) ID Motor (Y) ID Motor (K) (Registration Shutter) Duplex Solenoid Duplex Clutch Cassette 1 Hopping Motor (Registration Motor, Front Motor) Hopping Solenoid Duplex Motor Cassette 2 Clutch...

  • Page 145: Test Printing

    Sets color print speed. LOW : 12ppm HIGH HIGH : 16ppm (C5400/C5200 only) DEFAULT : 12ppm (C5150/C3200n), 16ppm (C5400/C5200) • Values in shaded areas are initial settings. Values established are applicable only to this test mode (they are not written into EEPROM).
  • Page 146 Oki Data CONFIDENTIAL Notes! PAGE Setting ....Should the ONLINE key be pressed after a digit is shifted by a touch of the MENU+ or MENU- key, the setting is incremented. In the event of the press of the CANCEL key after such a digit shift, the setting is decremented.
  • Page 147 Oki Data CONFIDENTIAL Pattern 3 Pattern 4 Pattern 5 Pattern 6 Note! When implementing black solid printing with each color 100% in the local print function, offset appears. To prevent this situation, when implementing black solid printing it is required to set each color for printing as shown in 5.4.2.5-3 and colors for printing...
  • Page 148 Oki Data CONFIDENTIAL • The following messages are showing during printing. P=*** W=*** P: Number of test pages printed (prints) W: Wait time for printing (in seconds) • Use the MENU+ key to change the display. T=*** U=***[***] H=***% B=***[***]...
  • Page 149 Oki Data CONFIDENTIAL • Pressing the MENU+ key changes the display. BELT=**** FRM[***](***) BELT : Belt motor speed setting FRM : A heater frame thermistor measurement • With the press of the MENU+ key, the display is switched. HT:**** CH:**** DB:**** HT, CH and DB are high-voltage table IDs.

  • Page 150: Color Registration Adjustment Test

    Oki Data CONFIDENTIAL 5.4.2.6 Color registration adjustment test This self-diagnosis (color registration adjustment test) is used to adjust and diagnose printer’s color registration. Appropriate troubleshooting steps are to be used for recovery from errors occurred in the color registration adjustment test.

  • Page 151: Consumable Counter Display

    Decimal F : A 5K toner bottle. H : A 3K toner bottle. Toner-magenta MAGENTA TONER ***% Decimal * C3200n/C3200 (OEL/AOS) Toner-cyan CYAN TONER ***% Decimal F : A 3K toner bottle. H : A 1.5K toner bottle. * C3200n (ODA) F : A 1.5K toner bottle.

  • Page 152: Switching Between Factory And Shipping Modes

    Oki Data CONFIDENTIAL 5.4.2.10 Switching between Factory and Shipping modes This self-diagnosis function is used to switch the PU (PRN) board mode from Factory to Shipping. 1. Enter the self-diagnostic mode (level 1), press the MENU+ or MENU- key until LOCAL PA- RAMETER SET appears on the upper display, and press the Enter key (the MENU+ key increments an item, and the MENU- key decrements an item).

  • Page 153: Self-Diagnosis Function Setting

    Oki Data CONFIDENTIAL 5.4.2.11 Self-diagnosis function setting This self-diagnosis function setting function is used to enable or disable error detection by each sensor. When using this, note that error detection can temporarily be disabled or enabled for troubleshooting and enabled error detection can make settings for, among printer engine operation items, items that require expert knowledge for the items to be handled.

  • Page 154: Waste Toner Counter Display

    Oki Data CONFIDENTIAL 5.4.2.12 Waste toner counter display This self-diagnosis function is used to display printer status about waste toner. 1. Enter the self-diagnostic mode (level 1), press the MENU+ or MENU- key until WASTE TONER CNT appears on the upper display, and press the ENTER key (the MENU+ key increments an item, and the MENU- key decrements an item).

  • Page 155: Operator Panel Display

    Oki Data CONFIDENTIAL 5.4.2.14 Operator panel display Display LCD (English) Ready Attention Description Level (I I means no display in upper line) ONLINE .xxxx Varies Shows on-line status. Normal ttttttt OFFLINE .xxxx Varies Shows off-line status. Normal ttttttt FILE ACCESSING...
  • Page 156 Oki Data CONFIDENTIAL LCD (English) Ready Attention Description Level means no display in upper line) CANCELING JOB Blink Varies Job cancelled because the log saving area in printer is Normal (BUFFER FULL) running out and “Job cancelled when log full occurs” is set.
  • Page 157 Oki Data CONFIDENTIAL LCD (English) Ready Attention Description Level means no display in upper line) PRESS ONLINE SW Varies Varies Invalid data was received. Press the On-line switch and Warn- INVALID DATA eliminate the warning. Displayed when unsupported PDL command is received or a spool command is received without HDD.
  • Page 158 Oki Data CONFIDENTIAL LCD (English) Ready Attention Description Level means no display in upper line) This is not a user-level error. (If it happens, change the Warn- DENSITY SHUTTER ERROR1 mode to Shipping mode. See the section 5.4.2.10.) This is not a user-level error. (If it happens, change the...
  • Page 159 Oki Data CONFIDENTIAL LCD (English) Ready Attention Description Level means no display in upper line) Varies Registration sensor error Warn- REGISTRATION SENSOR ERROR 5 This is not a user-level error. (If it happens, change the mode to Shipping mode. See the section 5.4.2.10.)

  • Page 160: Printing On Controller-Equipped Printer On A Standalone Basis

    Oki Data CONFIDENTIAL 5.4.3 Printing on Controller-Equipped Printer on a Standalone Basis Menu Map Printing Information, including program versions, controller block configuration and network configuration, is printed. Operation: 1. Press the MENU+ key several times to display “INFORMATION MENU”. 2. Press the ENTER key to display “PRINT MENUMAP/EXECUTE”.

  • Page 161: Switch Press Functions At Printer Power-On

    Oki Data CONFIDENTIAL 5.4.4 Switch Press Functions at Printer Power-On Switch functions at printer power-on are as follows. The following switches are enabled, when pressed and held until “RAM CHECK” appears on the upper LCD display and, on the lower LCD display, three or four asterisks (*) appear.

  • Page 162: Settings After Parts Replacement

    Oki Data CONFIDENTIAL Settings after Parts Replacement Adjustments required after parts replacement are described below. Replaced Part Adjustment LED Head Not required. Image Drum Cartridge Not required. (Any of Y, M, C and K) Fuser Unit Not required. Belt Unit Not required.
  • Page 163 Oki Data CONFIDENTIAL • When a PU serial number is specified, input 11- digit number with “0” at the top (it is 10 digits when it is read out.) Enter an 11 digit number added with a half-width zero before the 10 digit number excluding the 2 digits standing for the revision, indicated for the conceptual diagram below the “PU Serial Number Setting”...
  • Page 164 Oki Data CONFIDENTIAL Notes: 1. When writing EEPROM information in the maintenance utility, set the printer to “Forced ONLINE Mode” in the following order before accessing to EEPROM. In addition, when the printer is in the error status, and error message is shown in “Forced ONLINE Mode”.

  • Page 165: Eeprom Setting After Arc Board/Spy Board/Spa Board Replacement

    Oki Data CONFIDENTIAL 5.5.2 EEPROM Setting after ARC Board/SPY Board/SPA Board Replacement When ARC/SPY/SPA board replacement, data in user-used board EEPROM is to be copied onto new boards using maintenance utility software (to allow new boards to inherit user-defined information and font installation information). However, contents of the network menu can not be copied even if this method is applied.

  • Page 166: Destination Setting [Check Method: Printing Demo Page (C5400) Printing Menu Map (C5200, C5150, C3200N, C5510Mfp)]

    • In addition, PU serial number is outputted in “Lot Number:” of the last line in the header. 5.5.3 Destination Setting [Check Method: Printing demo page (C5400), Printing Menu Map (C5200, C5150, C3200n,C5510)] The destination setting for each printer, which defaults to OEL, is to be set to the destination of the printer without exception at the time it is shipped.
  • Page 167 Note2 C5200ne setting is not changed by MENU RESET (USER MAINTENANCE MENU or SYSTEM MAINTENANCE MENU). 4. Description C5400/C5200/C5150/C3200n/C5510 printers to Japan domestic and overseas destinations share a ROM. Destination setting must be performed where the ROM is used in printers to other-than-OEL destinations (destination settings default to OEL).

  • Page 168: Settings By Hand For Print Density Adjustment

    Oki Data CONFIDENTIAL Settings by Hand for Print Density Adjustment Auto Density Adjustment mode is set to [AUTO] at printer shipment, however, if it is set to [Manual], misalignment of printing may occur during printer operation. In such cases, the density is to be adjusted.

  • Page 169: Regular Maintenance

    Oki Data CONFIDENTIAL REGULAR MAINTENANCE Parts Replaced Regularly We recommend that the following parts be replaced only in the case of heavy use of this unit (only for heavy users). (Print quality cannot be assured and damages may occur, when the parts are not replaced.)

  • Page 170: Cleaning The Led Head

    Oki Data CONFIDENTIAL CLEANING THE LED HEAD Clean the LED head when you find a printed page with a blurred image, vertical white bands, or unclear characters. (1) Turn off the printer. (2) Press down the OPEN button to open the top cover.

  • Page 171: Cleaning The Pick-Up Roller And The Pad

    Oki Data CONFIDENTIAL Cleaning the Pick-up Roller and the Pad Clean the pick-up roller if lines appear in the vertical direction on the printed page. Note! Use a soft cloth in order to avoid scratching the roller surface. CLEANING THE FEED ROLLER AND THE PAD Clean the feed roller and the pad when [391: Paper Jam] appears frequently.

  • Page 172: Cleaning The Printer Inside

    Oki Data CONFIDENTIAL Cleaning the Printer Inside Toner may adhere on a metal shaft that is located between the fuser unit and the cyan image drum cartridge depending on printing patterns. Please clean the metal shaft when toner adheres on it.
  • Page 173 Oki Data CONFIDENTIAL (4) Remove the fuser unit. Personal injuries may occur. The fuser unit is extremely hot. Be careful not to touch it. If the fuser unit is hot, do not try yourself to clear paper but wait until the fuser unit becomes cool.

  • Page 174: Troubleshooting Procedures

    Oki Data CONFIDENTIAL TROUBLESHOOTING PROCEDURES Precautions before troubleshooting (1) Confirm the basic inspection items described in the user manual. (2) Obtain as much information regarding the problem from the user as possible. (3) Check the printer in a condition close to that upon generating the problem.

  • Page 175: Lcd Message List

    Oki Data CONFIDENTIAL 7.5.1 LCD message list When the printer detects a non-recoverable error, the following service call error is displayed in the LCD. Service call nnn: error Note! nnn is an error code. When [Service call] is displayed, error information that corresponds to the error code appears in the bottom line in the LCD.
  • Page 176 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (2/5) Code Ready Attention Description Display on Operator Panel REPLACE BELT Blink Belt life. Warning status takes effect at cover open/close. nnn: BELT LIFE When the printer printed 500 pages the error occurs again.
  • Page 177 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (3/5) Code Ready Attention Description Display on Operator Panel ADD MORE MEMORY Blink Memory capacity overflows. Press ON-LINE switch so nnn: MEMORY OVERFLOW that printing continues. Install expansion RAM or decrease data size.
  • Page 178 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (4/5) Code Ready Attention Description Display on Operator Panel HAVE YOU REPLACED * TONER? Blink Displayed to confirm whether the user has replaced the * Y=ENTER/N=CANCEL toner after Cover Open/Close. (This is because in case of Waster Toner Full, toner replacement cannot be automatically recognized.).
  • Page 179 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (5/5) Code Ready Attention Description Display on Operator Panel DOWNLOAD MODE Finished receiving download data. DATA RECEIVED OK DOWNLOAD MODE An error occurs when receiving download data REC DATA ERROR <No.***> Size error Checksum error Printer model No.
  • Page 180 Oki Data CONFIDENTIAL Table 7-1-2 Service Call Error (1/7) Message Cause Error Description Solution Service call Machine Check Replace SPA board. 001:Error(C5400) Exception Hardware fault detected. (Board defectiveness or Shortage of power supply volume) Power off/on CPU Exception Power OFF/ON...
  • Page 181 Oki Data CONFIDENTIAL Table 7-1-2 Service Call Error (2/7) Message Cause Error Description Solution Service call Flash File System Failed access to Flash set Run forced initialization 042:Error Error directly on CU board. of Flash.(Note that NIC- F/W and Mac address 044:Error is deleted.
  • Page 182 Oki Data CONFIDENTIAL Table 7-1-2 Service Call Error (3/7) Message Cause Error Description Solution Service call Engine EEPROM Power OFF/ON 104:Error setting check is Does error reoccur? Replace PU board (PRN) OK when power ON. Then detect read/ write error.
  • Page 183 Oki Data CONFIDENTIAL Table 7-1-2 Service Call Error (4/7) Message Cause Error Description Solution Service call Error detected at Is ID unit set properly? Reset ID unit. 142:Error ID position of Up/ Turn power ON again. Down Does error reoccur? Replace ID Up/Down sensor.
  • Page 184 Oki Data CONFIDENTIAL Table 7-1-2 Service Call Error (5/7) Message Cause Error Description Solution Service call Open of back up Turn power ON again. 175:Error roller thermistor Does error reoccur? Replace fuser unit. detected (at low temperature). Service call Abnormal (high) Turn power ON again.
  • Page 185 Oki Data CONFIDENTIAL Table 7-1-2 Service Call Error (6/7) Message Cause Error Description Solution Power off/on Short or open in Is belt thermistor cable setting Connect cable set 901:Error belt thermistor proper? properly again. 902:Error detected. Turn power ON again.
  • Page 186 Oki Data CONFIDENTIAL Table 7-1-2 Service Call Error (7/7) Message Cause Error Description Solution XXXXXXXXXXXXXXXX A PU download After PU data (PU firmware, Turn on the printer CRC CHECK ERR data CRC check custom media data and LED again and redownload error.
  • Page 187 Oki Data CONFIDENTIAL 7.5.2 Preparing for troubleshooting (1)LCD Display Malfunction ..................189 (1-1)Nothing is displayed in LCD ................189 (1-2)The first line is black display in LCD ............... 190 (1-3)Two black characters turning around (The display changes to “COMMUNICATION ERROR” if you leave them as they are) . 191 (1-4)An error message related to the operation panel is displayed.
  • Page 188 Oki Data CONFIDENTIAL (14)LED head is not recognized(Error 131,132,133,134) ..........221 (14-1)Service Call 131-134(LED HEAD Missing) ........... 221 (15)Toner cartridge is not recognized(Error 540,541,542,543) ........222 (15-1)Errors caused by consumables ..............222 (15-2)Errors caused by toner sensor ..............224 (15-3)Errors caused by machine defects ..............225 (16)Fuse Cutout Error (Error 150-155) .................

  • Page 189: 1)Lcd Display Malfunction

    Oki Data CONFIDENTIAL 7.5.2.(1) LCD Display Malfunction (1-1)Nothing is displayed in LCD Confirmation Items Confirmation Tasks Action at NG (1-1-1)Confirm fuse FU6 (Fuse) of PU board Confirm that FU6 is not cut. Change FU6 or (PRN PCB) PRN PCB. (1-1-2)Confirm connection systems...

  • Page 190: The First Line Is Black Display In Lcd

    Oki Data CONFIDENTIAL (1-2)The first line is black display in LCD Confirmation Items Confirmation Tasks Action at NG (1-2-1)Confirm connection systems Connecting the low voltage Confirm that a cord is correctly connected to POWER connector Plug in the cord power unit with a PU board of the PU board (PRN PCB) from low voltage power.

  • Page 191: Two Black Characters Turning Around

    Correct the insert DIMM/HDD is used for a CU Check half connection or incomplete plug-in. condition of DIMM. board Confirm RAM-DIMM or HDD is an OKI model. Exchange an option as required. (1-3-2)Communication condition between CU-PU Communication condition of Confirm that a signal is outputted to CUIF connector of PU...

  • Page 192: 2)Irregular Operation Of The Device After Turning On The Power

    Correct the insert DIMM/HDD is used for a CU Check half connection or incomplete plug-in. condition of DIMM. board Confirm RAM-DIMM or HDD is an OKI model. Exchange an option as required. (1-6)A wrong operation panel display Confirmation Items Confirmation Tasks...

  • Page 193: Abnormal Sound

    Oki Data CONFIDENTIAL (2-2)Abnormal sound Confirmation Items Confirmation Tasks Action at NG (2-2-1)Check for the motor step-out (Driver trouble) Operation statuses of each Confirm each motor operates correctly with the Self-diagnostic Exchange a PU board motor Mode. (PRN PCB) or Motor Check the presence of the load.

  • Page 194: Abnormal Odor

    Oki Data CONFIDENTIAL (2-3)Abnormal odor Confirmation Items Confirmation Tasks Action at NG (2-3-1)Identify a location of abnormal odor Fuser unit Remove the fuser unit to check the odor. Implement (2-3-2). Low voltage power unit Remove the low voltage power unit to check the odor.
  • Page 195 Oki Data CONFIDENTIAL (3) Error number and jam location at paper jam Error No. Name Reference Corresponding sensor Jam release method Jam release method 3 Duplex reversal DUP-IN, DUP-R Jam release method 3 Duplex input DUP-F, DUP-R Jam release method 1...
  • Page 196 Oki Data CONFIDENTIAL JAM RELEASE METHOD 1 REMOVE THE JAMMED PAPER. FRONT COVER PART (CODE: 372, 380, 390, 391, 400) Open the front cover and pull out the jammed paper slowly if you see the top or rear edge of paper.
  • Page 197 Oki Data CONFIDENTIAL JAM RELEASE METHOD 2 FUSER UNIT PART (CODE: 381, 382, 383) Possible to get burned. The fuser unit is extremely hot. Be careful not to touch it. If the fuser unit is hot, do not try yourself to clear paper but wait until the fuser unit becomes cool.
  • Page 198 Oki Data CONFIDENTIAL (4) Hold the handle and install the fuser unit on the printer gently. (5) Move down the fuser unit locking levers (two blue levers) toward the back side and secure the fuser unit. Fuser unit locking lever (blue)
  • Page 199 Oki Data CONFIDENTIAL (2) Uninstall the four image drum cartridges and put them on a flat table. (3) Cover the uninstalled image drum cartridges with black paper. Note! • Handle the image drum cartridges with enough care because the green cylinder part of them is damaged very easily.
  • Page 200 Oki Data CONFIDENTIAL IF YOU SEE NEITHER THE TOP NOR REAR EDGE OF PAPER Pull the jammed paper in the direction of the arrow and then pull it out slowly. Fuser unit Paper IF YOU SEE THE REAR EDGE OF PAPER Pull out the jammed paper slowly as pressing the fuser unit lever in the direction of the arrow.
  • Page 201 Oki Data CONFIDENTIAL JAM RELEASE METHOD 3 DUPLEX PRINTER UNIT PART (OPTION, CODE: 370, 371, 373) (1) Press the jam release lever of the duplex printer unit to open the duplex printer unit cover. Duplex unit cover Jam release lever (2) Remove the jammed paper.

  • Page 202: 3)Paper Feed Jam(Error 391:1St Tray)

    Oki Data CONFIDENTIAL 7.5.2.(3) Paper Feed Jam(Error 391:1st Tray) (3-1)Paper feed jam occurs right after turning on the power (1st Tray) Confirmation Items Confirmation Tasks Action at NG (3-1-1)Confirm a path route condition Paper path route of the front Open a front cover to confirm paper is not jammed in a path Remove jammed paper.
  • Page 203 Oki Data CONFIDENTIAL Confirmation Items Confirmation Tasks Action at NG (3-2-4)Confirm connection systems Cord to drive a paper feed Check a connection status of the cord. Correct a connection motor Check half connection, incomplete plug-in or installation of the status.

  • Page 204: 4)Paper Feed Jam (Error 390:Multi-Purpose Tray)

    Oki Data CONFIDENTIAL 7.5.2.(4) Paper Feed Jam (Error 390:Multi-purpose Tray) (4-1)Paper feed jam occurs right after turning on the power (Multi-purpose Tray) Confirmation Items Confirmation Tasks Action at NG (4-1-1)Check a path route Paper path route for Multi- Check paper is not jammed in a path route.

  • Page 205: Paper Feed Jam Occurs Right After Paper Feeding Starts (Multi-Purpose Tray)

    Oki Data CONFIDENTIAL (4-2)Paper feed jam occurs right after paper feeding starts (Multi-purpose Tray) Confirmation Items Confirmation Tasks Action at NG (4-2-1)Check a path route Paper path route for Multi- Check paper is not jammed in a path route. Remove jammed paper.

  • Page 206: 5)Paper Path Jam(Error 381)

    Oki Data CONFIDENTIAL 7.5.2.(5) Paper Path Jam(Error 381) (5-1)Paper path jam occurs right after turning on the power Confirmation Items Confirmation Tasks Action at NG (5-1-1)Check a path route Paper path route for a front unit Check paper is not jammed in a path route.

  • Page 207: Paper Path Jam Occurs Right After Feeding Paper

    Oki Data CONFIDENTIAL (5-2)Paper path jam occurs right after feeding paper Confirmation Items Confirmation Tasks Action at NG (5-2-1)Check a path route Paper path route for a front unit Detach ID unit and check paper is not jammed in a path route.
  • Page 208 Oki Data CONFIDENTIAL Confirmation Items Confirmation Tasks Action at NG (5-2-4)Confirm connection systems A cord to drive a paper feed Check a connection status of the cord. Correct a connection motor, an ID motor, belt HOPKID connector of the PU board (PRN PCB) status.

  • Page 209: Paper Path Jam Occurs In A Path Route

    Oki Data CONFIDENTIAL (5-3)Paper path jam occurs in a path route Confirmation Items Confirmation Tasks Action at NG (5-3-1)Confirm status of the motor operation Paper Feed Motor, Belt Confirm that a paper feed motor, belt motor and each ID motor...

  • Page 210: Paper Path Jam Occurs Right After Reaching The Fuser Unit

    Oki Data CONFIDENTIAL (5-4)Paper path jam occurs right after reaching the fuser unit Confirmation Items Confirmation Tasks Action at NG (5-4-1)Confirm status of the motor operation Fuser Motor Confirm that a fuser motor operates correctly with Motor & Exchange the motor Clutch test of the Self-diagnostic Mode.

  • Page 211: 6)Paper Exit Jam(Error 382)

    Oki Data CONFIDENTIAL 7.5.2.(6) Paper Exit Jam(Error 382) (6-1)Paper exit jam occurs right after turning on the power Confirmation Items Confirmation Tasks Action at NG (6-1-1)Check a path route Paper path route for an exit part Check paper is not jammed in a path route.

  • Page 212: Paper Exit Jam Occurs Right After Feeding Paper

    Oki Data CONFIDENTIAL (6-2)Paper exit jam occurs right after feeding paper Confirmation Items Confirmation Tasks Action at NG (6-2-1)Check a path route Face-up Stacker Cover Confirm whether the cover is open or closed completely. Improve half opening and closing. Duplex Retracting Gate...

  • Page 213: Paper Exit Jam Occurs In A Path Route

    Oki Data CONFIDENTIAL Confirmation Items Confirmation Tasks Action at NG (6-2-4)Confirm connection systems A cord to drive a fuser motor. Check a connection status of the cord. Correct a connection The power cord for a motor DRPOW, DRSIG connector of the PU board (PRN PCB).

  • Page 214: 7)Duplex Print Jam(Error 370,371,372,373,383)

    Oki Data CONFIDENTIAL 7.5.2.(7) Duplex Print Jam(Error 370,371,372,373,383) (7-1)Duplex print jam occurs right after turning on the power Confirmation Items Confirmation Tasks Action at NG (7-1-1)Check a path route Paper path route of the Confirm that paper is not jammed in a path route, that paper is...

  • Page 215: Duplex Print Jam Occurs In The Duplex Entry

    Oki Data CONFIDENTIAL (7-2)Duplex print jam occurs in the Duplex entry Confirmation Items Confirmation Tasks Action at NG (7-2-1)Check a solenoid operation Duplex Solenoid Check an operation of the Duplex solenoid with Motor & Clutch Exchange a V7X board of the Self-diagnostic Mode.

  • Page 216: 8)Paper Size Error (Error 400)

    Oki Data CONFIDENTIAL (7-4)Duplex print jam occurs in the Duplex input Confirmation Items Confirmation Tasks Action at NG (7-4-1)Check a sensor lever operation Dup-R,Dup-F Sensor Lever Confirm an operation of the sensor lever after removing the Exchange a sensor Duplex unit.

  • Page 217: 9)Id Unit Up-Down Error(Service Call 140-143)

    Oki Data CONFIDENTIAL 7.5.2.(9) ID Unit Up-Down Error(Service Call 140-143) (9-1)An error occurs in the operation of ID Unit Up Confirmation Items Confirmation Tasks Action at NG (9-1-1)Confirm the load at UP The load of ID unit at Confirm that there is no irregular load in installing or removing ID...

  • Page 218: 10)Fuser Unit Error(Error 170-177)

    Oki Data CONFIDENTIAL 7.5.2.(10) Fuser Unit Error(Error 170-177) (10-1)An error occurs right after turning on the power Confirmation Items Confirmation Tasks Action at NG (10-1-1)Failure of the thermistor Upper thermistor, lower Confirm whether each thermistor is short or open status.

  • Page 219: 11)Motor Fan Error(Error 120,127,051)

    Oki Data CONFIDENTIAL 7.5.2.(11) Motor Fan Error(Error 120,127,051) (11-1)Low voltage power unit fan or CU fan does not rotate right after turning on the power Confirmation Items Confirmation Tasks Action at NG (11-1-1)Cord connection, Cabling status Low voltage power unit fan, Confirm that a connector is correctly attached.

  • Page 220: 12)Print Speed Is Slow (Low Performance)

    Oki Data CONFIDENTIAL 7.5.2.(12) Print Speed is Slow (Low Performance) (12-1)Print speed decreases up to 2ppm Confirmation Items Confirmation Tasks Action at NG (12-1-1)Environment Temperature Environment temperature of Confirm that environment temperature is not too high or it is Review the setting the location where the device placed in a small part so that cooling effect can be obtained.

  • Page 221: 14)Led Head Is Not Recognized(Error 131,132,133,134)

    Oki Data CONFIDENTIAL (13-2)2nd Tray unit is not recognized Confirmation Items Confirmation Tasks Action at NG (13-2-1)2nd tray board Program ROM of the 2nd tray Confirm that ROM is installed in a board of the 2nd tray unit. Install the ROM.

  • Page 222: 15)Toner Cartridge Is Not Recognized(Error 540,541,542,543)

    Oki Data CONFIDENTIAL 7.5.2.(15) Toner cartridge is not recognized(Error 540,541,542,543) (15-1)Errors caused by consumables Confirmation Items Confirmation Tasks Action at NG (15-1-1)Installation condition of consumables ID unit and Toner cartridge Confirm that ID unit is set in a correct position. Confirm that a Set to a normal lock lever of the toner cartridge is locked.
  • Page 223 Oki Data CONFIDENTIAL (4) When ti does not see the Lever-sensor like the figure, turn the gear in the direction of the arrow, and it tries to see the Lever-sensor. Gear (5) Return the tape to former position. (6) Put the Toner-cartridge vertically.

  • Page 224: Errors Caused By Toner Sensor

    Oki Data CONFIDENTIAL (15-2)Errors caused by toner sensor Confirmation Items Confirmation Tasks Action at NG (15-2-1)Toner sensor condition Toner sensor Confirm that a detection part of the toner sensor is clean. Clean the sensor. Toner sensor Confirm whether a sensor operates correctly with SWTCH Exchange a toner SCAN of the Self-diagnostic Mode.

  • Page 225: Errors Caused By Machine Defects

    Oki Data CONFIDENTIAL (15-3)Errors caused by machine defects Confirmation Items Confirmation Tasks Action at NG (15-3-1)The load condition of the ID unit ID unit Confirm that the load of the ID unit is not too heavy due to out- Exchange the ID unit.

  • Page 226: 16)Fuse Cutout Error (Error 150-155)

    Oki Data CONFIDENTIAL 7.5.2.(16) Fuse Cutout Error (Error 150-155) (16-1)Fuse cutout errors Confirmation Items Confirmation Tasks Action at NG (16-1-1)Confirm connection systems FFC connecting a PU board Check half connection or incomplete plug-in for SSNS connector Connect FFC (PRN PCB) with a toner...

  • Page 227: Image Problem Troubleshooting

    Oki Data CONFIDENTIAL 7.5.3 Image Problem Troubleshooting (1) Color is totally pale (Fig.7.2 A ) ................228 (1-1)Color is pale ....................228 (2) Background is dirty (Fig.7.2 B ) ................229 (2-1)Background is dirty (partly) ................229 (2-2)Background is dirty (totally) ................229 (3) Blank Print (Fig.7.2 C ) ...................

  • Page 228: 1)Color Is Totally Pale (Fig.7.2 A )

    Oki Data CONFIDENTIAL 7.5.3.(1) Color is totally pale (Fig.7.2 A ) (1-1)Color is pale Confirmation Items Confirmation Tasks Action at NG (1-1-1)Toner Remaining amount of the Confirm that "TONER LOW" or "TONER EMPTY" is not shown Exchange to a new toner in the operation panel.

  • Page 229: 2)Background Is Dirty (Fig.7.2 B )

    Oki Data CONFIDENTIAL 7.5.3.(2) Background is dirty (Fig.7.2 B ) (2-1)Background is dirty (partly) Confirmation Items Confirmation Tasks Action at NG (2-1-1)ID unit Drum Exposure Check whether the drum is left under the condition that the Exchange the ID unit.

  • Page 230: 3)Blank Print (Fig.7.2 C )

    Oki Data CONFIDENTIAL 7.5.3.(3) Blank Print (Fig.7.2 C ) (3-1)Blank on the whole page Confirmation Items Confirmation Tasks Action at NG (3-1-1)Toner status Remaining amount of the Confirm that there is enough toner in a toner cartridge. Exchange the toner toner cartridge.

  • Page 231: 4)Vertical Lines Are Printed

    Oki Data CONFIDENTIAL 7.5.3.(4) Vertical lines are printed (4-1)Thin vertical lines (with color) (See Fig.7.2 D ) Confirmation Items Confirmation Tasks Action at NG (4-1-1)ID unit status ID unit filming Check whether to print without a toner. Exchange to a new toner cartridge.

  • Page 232: 5)Cyclic Print Trouble (Refer To Fig.7.2 E )

    Oki Data CONFIDENTIAL 7.5.3.(5) Cyclic Print Trouble (Refer to Fig.7.2 E ) (5-1)Vertical cyclic print trouble Confirmation Items Confirmation Tasks Action at NG (5-1-1)Cycle Image Drum Check whether the cycle is 94.25mm. Exchange the ID unit. Developing roller Check whether the cycle is 42.16mm.

  • Page 233: 6)Color Drift Is Wide

    Oki Data CONFIDENTIAL 7.5.3.(6) Color drift is wide. (6-1)"IN ADJUSTING COLOR REGISTRATION" is shown only a short time Confirmation Items Confirmation Tasks Action at NG (6-1-1)Results of Color Registration Adjustment Time for color registration Execute REG ADJ UST TEST in the Self-diagnostic Mode and...

  • Page 234: 7)Solid Black Print

    Oki Data CONFIDENTIAL 7.5.3.(7) Solid Black Print (7-1) Solid black on a full page Confirmation Items Confirmation Tasks Action at NG (7-1-1)Connection status of high voltage CH terminal Confirm that a terminal from the device is connected to a high Exchange the terminal voltage terminal at the left side of the ID unit with visual check.

  • Page 235: Actions Taken After Forced Hdd/Flash Initialization

    Oki Data CONFIDENTIAL 7.5.4 Actions Taken after Forced HDD/Flash Initialization This section describes actions taken after forced HDD or Flash initialization in the event of problems in HDDs or Flash. Actions after Forced HDD Initialization Forced HDD initialization erases the following data. There are no data recovery methods.

  • Page 236: Network Troubleshooting

    PC. Subnet mask, Gateway address correctly (5) Utility Confirmation Check the setting of OKI LPR Check setting items of OKI LPR Utility. specify setting items of Utility. OKI LPR Utility. (6) Confirm with OS Standard Port...

  • Page 237: Displaying Details Of Service Call Error Codes (C5510)

    Oki Data CONFIDENTIAL 7.5.6 Displaying Details of Service Call Error Codes (C3200/C3100/C5510) With the C3200/C3100, whenever service error occurs, each LED-Paper, Consumable, and Alarm-rapidly blinks simultaneously at 120mS intervals. Every time the ONLINE SW and the CANCEL switch are depressed simultaneously for 5 seconds or more in this state, the printer enters error code display mode.

  • Page 238: Fuse Checking

    Oki Data CONFIDENTIAL Fuse Checking When the following errors occur, that fuse on the high voltage power unit board which is associated with each error is to be checked (see table 7-6). Table 7-6 Fuse Error Fuse Name Error Description...

  • Page 239: Connection Diagram

    Oki Data CONFIDENTIAL CONNECTION DIAGRAM Resistance Checks 239 / 42615101TH Rev.8...
  • Page 240 Oki Data CONFIDENTIAL 240 / 42615101TH Rev.8...
  • Page 241 Oki Data CONFIDENTIAL 241 / 42615101TH Rev.8...
  • Page 242 Oki Data CONFIDENTIAL 242 / 42615101TH Rev.8...

  • Page 243: Pcb Parts Layouts

    Oki Data CONFIDENTIAL PCB Parts Layouts (1) Print Engine Controller PCB (PRN PCB) Component side FSNS SSNS BF12 BF14 R109 R110 R111 R112 R106 R107 R108 IC10 BF15 BF16 IC11 R117 OPAMP2 BF19 COMP BF10 BF11 R51 C19 BF13 BF18...
  • Page 244 Oki Data CONFIDENTIAL Solder side R630 C606 R626 R629 TR512 TR510 R627 R628 TR509 TR511 C598 Q505 R580 Q504 R548 C523 Q503 R536 BF514 D502 BF515 R519 R524 Q502 BF513 Q501 TR502 R510 R507 D501 R501 C504 244 / 42615101TH Rev.8...
  • Page 245 Oki Data CONFIDENTIAL (2)-1 Main Controller PCB (SPA-3 PCB) (For C5400) Component side 245 / 42615101TH Rev.8...
  • Page 246 Oki Data CONFIDENTIAL Solder side 246 / 42615101TH Rev.8...
  • Page 247 Oki Data CONFIDENTIAL Main Controller PCB (SPA-3 PCB) (For C5400) (CN-C5400-022 applied) Component side 247 / 42615101TH Rev.8...
  • Page 248 Oki Data CONFIDENTIAL Solder side 248 / 42615101TH Rev.8...
  • Page 249 Oki Data CONFIDENTIAL (2)-2 Main Controller PCB (ARC-3 PCB) (For C5200), (ARC-4 PCB) (For C5150) Component side RM39 RM40 RM37 R145 R142 R143 R144 C104 C103 C102 RM35 RM36 C126 C127 C128 C129 RM33 CH10 RM32 CH03 RM31 RM30 DBF12...
  • Page 250 Oki Data CONFIDENTIAL Solder side DBF524 DBF523 DBF522 DBF521 R601 R600 R597 R596 R602 R599 R598 R595 C646 R593 C644 R591 C645 C643 DBF518 DBF517 DBF520 DBF519 R589 R587 R590 R588 R584 R582 R580 R578 R583 R579 C641 C639 DBF514...
  • Page 251 Oki Data CONFIDENTIAL (2)-3 Main Controller PCB (SPY-3 PCB) (For C5200), (SPY-6 PCB) (For C3200n) Component side R189 R233 R217 R188 R216 R185 R199 R213 R228 R184 R198 R212 R227 R183 R211 R196 R181 R210 R224 R180 R223 R193 R207...
  • Page 252 Oki Data CONFIDENTIAL Solder side DBF525 DBF517 DBF509 DBF501 DBF529 DBF521 DBF513 DBF505 DBF526 DBF518 DBF510 DBF502 DBF530 DBF522 DBF514 DBF506 DBF527 DBF519 DBF511 DBF503 DBF531 DBF523 DBF515 DBF507 DBF528 DBF520 DBF512 DBF504 DBF532 DBF524 DBF516 DBF508 C603 RM516 C600...
  • Page 253 Oki Data CONFIDENTIAL (2)-4 Main Controller PCB (ARC-2 PCB) (For C5510) Component side RM39 RM40 RM37 R145 R142 R143 R144 C104 C103 C102 RM35 RM36 C126 C127 C128 C129 RM33 CH10 RM32 CH03 RM31 RM30 DBF12 DBF16 DBF20 DBF24 RM29...
  • Page 254 Oki Data CONFIDENTIAL Solder side DBF524 DBF523 DBF522 DBF521 R601 R600 R597 R596 R602 R599 R598 R595 C646 R593 C644 R591 C645 C643 DBF518 DBF517 DBF520 DBF519 R589 R587 R590 R588 R584 R582 R580 R578 C641 R583 C639 R579 DBF514...
  • Page 255 Oki Data CONFIDENTIAL 255 / 42615101TH Rev.8...
  • Page 256 Oki Data CONFIDENTIAL 256 / 42615101TH Rev.8...
  • Page 257 Oki Data CONFIDENTIAL (3) Driver PCB (PRM PCB) Component side BELT DENS FUSER Solder side R507 IC502 IC501 257 / 42615101TH Rev.8...
  • Page 258 Oki Data CONFIDENTIAL (4) Duplex Controller PCB (V7X PCB) Component side GDDC SNS2 SNS1 OSC1 IC15 Solder side R573 R575 R531 C523 R560 R559 C520 C515 C514 C513 C519 D505 D504 R577 C516 R576 C518 R555 C511 D503 TR501 R535...
  • Page 259 Oki Data CONFIDENTIAL (5) Second Tray Controller PCB (V7X PCB) Component side SNS1 OSC1 IC15 Solder side C523 R560 R559 C520 C515 C514 C513 C519 D505 D504 R577 C516 R576 C518 R555 C511 TR501 R535 R537 R536 C510 R524 C503...
  • Page 260 Oki Data CONFIDENTIAL (6)-1 Control Panel PCB (PRP PCB)(C5400/C5200/C5150/C3200n) Component side Solder side Q502 Q501 (6)-2 Control Panel PCB (PRO PCB)(C5510) Component side Solder side R513 Q502 Q501 R507 D501 IC501 (7) Toner Low Sensor PCB (PRT PCB) CTNR MTNR...
  • Page 261 Oki Data CONFIDENTIAL (8) Entrance Sensor PCB (RSF PCB) (9) Color Sensor PCB (PRC PCB) (10) High-voltage power supply PCB TR-K TR-Y TR-M TR-C (11) Low-voltage power supply PCB PRN PCB POWER Short plug for CN5 connector Low Voltage Power Unit FAN...
  • Page 262 Oki Data CONFIDENTIAL (12) ID Unit ID Unit (For Consumable Parts) The points of contact Fuse Toner Low Sensor PCB (PRT PCB ) The points of contact ID Unit (13) Transfer Belt Unit Transfer Belt Unit (For Consumable Parts) The points of contact...

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