Preparing For Troubleshooting - Oki C3530nMFP Maintenance Manual

7.5.2 Preparing for troubleshooting

(1) LCD Display Malfunction ........................................................................ 173
(1-1) Nothing is displayed in LCD ............................................................... 173
(2) Irregular Operation of the device after turning on the power ........................... 174
(2-1) No operation ................................................................................. 174
(2-2) Abnormal sound ........................................................................... 175
(2-3) Abnormal odor .............................................................................. 176
(2-4) Slow starting time ........................................................................... 176
(3) Error number and jam location at paper jam .......................................... 177
(3) Paper Feed Jam (Error 391:1st tray) ...................................................... 183
(3-1) Paper jam occurred immediately after turning on the printer. (1st tray) ...... 183
(3-2) Paper jam occurred immediately after paper feeding. (1st tray) ............... 183
(4) Paper Feed Jam (Error 390: Multipurpose tray) .......................................... 185
(4-1) Paper jam occurred immediately after turning on the printer.
(Multipurpose tray) ................................................................................. 185
(4-2) Paper jam occurred immediately after paper feeding. (Multipurpose tray) ... 186
(5) Paper transport jam (Error 381) ............................................................... 187
(5-1) Transport jam occurred immediately after turning on the printer. ............... 187
(5-2) Transport jam occurred immediately after paper pickup. ........................ 188
(5-3) Transport jam occurred during paper feeding. .................................... 190
(5-4) Transport jam occurred immediately after fuser is in position. .................. 191
(6) Paper Exit Jam (Error 382) ..................................................................... 192
(6-1) Paper eject jam occurred immediately after turning on the printer. ............ 192
(6-2) Paper eject jam occurred immediately after paper pickup. ..................... 193
(6-3) Paper eject jam occurred during paper feeding. .................................... 194
(7) Paper Size Error (Error 400) ..................................................................... 195
(7-1) Jam occurred when the rear end of paper is close to IN1 sensor. ............ 195
(8) ID Unit Up-Down Error (Service Call 140-143) ............................................. 196
(8-1) Error occurred during ID unit up operation .......................................... 196
(8-2) Error occurred during ID unit down operation ....................................... 197
(9) Fuser Error (Error 170-177) ..................................................................... 197
(9-1) Error occurred immediately after turning on the printer. ........................... 197
(9-2) Error occurred after turning on the printer for about 1 minute. .................. 197
(10) Motor Fan Error(Error 127) ..................................................................... 198
(10-1) Fan cannot rotate. ........................................................................ 198
(11) Print Speed is Slow (Low Performance) ................................................... 199
(11-1) The print speed will fall to about 2ppm after the continuous print started
for about ten minutes. ........................................................................... 199
(11-2) The print speed slowed down ......................................................... 199
(12) LED head is not recognized(Error 131,132,133,134) .................................... 199
(12-1) Service Call 131-134(LED HEAD Missing) .......................................... 199
(13) Toner cartridge is not recognized (Error 540, 541, 542, 543) ........................ 200
(13-1) Consumable error ........................................................................ 200
(13-2) Toner sensor error ........................................................................ 200
(13-3) Defective mechanism error ............................................................ 201
(14) Fuse Cut Error (Error 150-155) ............................................................... 201
(14-1) Fuse cut errors .............................................................................. 201
(15) Dew Condensation Errors (Error 123) ...................................................... 202
(15-1) Dew Condensation ........................................................................ 202
(16) RFID Related Error (Error 610-613) ......................................................... 203
(16-1) A toner cartridge not installed ......................................................... 203
(16-2) Detection of an OKIDATA toner cartridge of different type ..................... 203
(16-3) Detection of a non-OKIDATA toner cartridge ....................................... 203
(16-4) RFID communication error ............................................................ 203
43605601TH Rev. 1
Oki Data CONFIDENTIAL
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