Dealer; Factory; Parts; Owner's Responsibility - Jayco 2004 Talon ZX Owner's Manual

Dealer

Your authorized Jayco dealer has inspected and serviced your new Jayco RV. They are authorized
to service and maintain your sport utility trailer as needed. All warranty repairs are to be performed
by the selling dealer unless Jayco gives prior approval.
Some RV dealers may be authorized service centers for certain manufacturers of products warranted
separately. Check with your dealer before contacting others to reduce delays. If your Jayco dealer is
not an authorized service center for the product in question, they can assist you in obtaining
authorized service.

Factory

Factory service is available at our Middlebury, Indiana manufacturing facility. If your Jayco RV is
in need of repairs and your dealer recommends that the factory make the necessary repairs, it may be
returned to our plant by following these procedures:
1. You or your dealer must make an appointment prior to returning it to the factory service
department.
2. All transportation costs are the responsibility of the owner. You may need to arrange for
alternative accommodations for some types of repairs. Please be prepared accordingly.

Parts

Parts are available at most Jayco dealerships or your dealer can order parts for you as needed. All
retail parts inquiries should be routed through your dealer. If you are unable to find a dealer in
your local area, contact our Customer Service Department at 1-877-825-4782 or 1-574-825-0608
and we will assist you in providing parts through an authorized dealer.

Owner's Responsibility

As a new owner of a Jayco recreation vehicle, you are responsible for regular and proper
maintenance. This will help you prevent conditions arising from neglect that are not covered
by your Jayco Limited Warranty.
Maintenance service should be performed in accordance with this owner's manual and any other
applicable manuals.
As the owner, it is your responsibility and obligation to return the RV to an authorized dealer for
repairs and service. Reference your Limited Warranty for additional information. Because the
authorized dealer where you purchased your RV is responsible for its servicing before delivery and
has an interest in your continued satisfaction, we recommend that inspection, warranty and
maintenance services be performed by the dealership.
Obtaining Service 9