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Problem
Cannot send a fax?
(continued)
If none of the above solve the problem, try unplugging the FAX-L260i for at least
five seconds, then plugging it back in. If the problem persists, contact your local
authorised Canon dealer or service centre. Please note that any documents stored in
memory will be erased when the FAX-L260i is unplugged.
Images on faxes received
from the FAX-L260i are
spotted or dirty?
The FAX-L260i cannot send
a fax using ECM? (ECM TX
does not appear in the LCD
display when sending)
Chapter 9
Possible cause
An error may have occurred
during sending.
The receiving fax machine
may not be a G3/G4 fax
machine.
You attempted sending with
an incorrect subaddress/
password.
The receiving fax machine
may not be working
properly.
The document may not be
properly inserted in the
Automatic Document
Feeder (ADF).
The receiving fax machine
may not support ECM.
Solution
Print an activity report and
check for an error code.
Make sure the receiving fax
machine is compatible with the
FAX-L260i.
Contact the other party and
confirm that you are using the
correct subaddress/password.
Check the FAX-L260i by
making a copy. If the image is
clear, the problem may be in the
receiving fax machine.
Remove the document and feed
it correctly into the Automatic
Document Feeder (ADF).
If the receiving fax does not
support ECM, then the FAX-
L260i sends the fax in normal
mode without error checking.
Frequently Asked Questions
9-21
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