Xerox Phaser 7700 Service Manual page 132

Unfused image or image easily rubs off of page
The toner image is not completely
fused to the paper. The image easily
rubs off. The printer displays no
error code.
1. Make sure that the paper you are
using is the correct type for the
printer and is correctly loaded in
the printer in the correct tray.
From the front panel's Printable
Pages Menu, select Print Paper
Tips Page.
2. Make sure that the paper loaded
in the tray matches the paper
type selected on the printer's
front panel.
3. If the problem continues, set the
paper type in the front panel to
the next heaviest type of paper
than what you are using. Below
is a list of paper types from the
heaviest weight to the lightest:
Thick Cover/Index
Thin Cover/Index
Heavy Laser Paper
Laser Paper
4. Check for paper wrapped around or blocking the fuser roller. Inspect the fuser
roller for damage. Replace the Fuser, if necessary (RRP 19, on page 7-160).
Toner on back of print
There is toner on the back of the
printed sheet of paper.
1.
Clean the printer interior.
2. Inspect the paper that is loaded in
the paper trays. Is the paper clean
and free of toner?
3. Ensure that the loaded media
matches the front panel settings. In
some cases, switching the paper
type setting, for example from
Heavy Laser Paper to Thin
cover/Index, may improve
print-quality.
4. Clean and inspect the Fuser.
5. If the Bias Transfer Roller or Belt
Cleaner Assembly is near the end of
its life, replace that part.
Service Quick Reference Guide - Troubleshooting
3041-51
3041-52
3-109