Xerox Phaser 7700 Service Manual page 122

Damaged prints
The printed page exits the printer either wrinkled, creased, or torn. The printer
neither jams nor displays an error code.
1.
Stop the paper in the paper path to determine where the media becomes
damaged.
2. Feed paper through the printer from each of the available trays. Is the paper
damaged when fed out of one tray but not when fed out of the others? If so,
inspect the tray for damage, ensure that the media guides are set correctly and
verify that the proper media is being used.
3. Feed paper from the multi-purpose tray. Is the paper damaged when fed out
of multi-purpose tray? Inspect the multi-purpose tray for debris or obviously
broken components that could be damaging the paper as it feeds out of the
assembly and into the printer.
4. Inspect the paper feeder for debris or broken components.
The following components are associated with this specific problem. One or more
of these components may have failed partially or completely. If you cannot isolate
the problem, replace each component listed below, one at a time, until the
problem disappears.
Fuser
Accumulator Belt (usually appears with toner in creases or wrinkles).
Service Quick Reference Guide - Troubleshooting
3-99