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[5] TROUBLE CODES
1. Trouble codes
A. Trouble codes list
Main
Sub
code
code
F6
10
FAX board trouble
U1
03
FAX board battery error
B. Details of trouble codes
Main
Sub
code
code
F6
10
Content FAX board trouble
Detail
Communication trouble between MCU and FAX
control PWB
Cause
FAX control PWB connector disconnection
Defective harness between FAX control PWB
and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
IC on FAX PWB causes abnormality
Check
Check connector/harness of FAX control PWB
and
and MCU PWB.
remedy
Check the grounding of the copier.
Check FAX control PWB ROM.
Replace the FAX PWB.
U1
03
Content FAX board battery error
Details
The SRAM backup battery voltage on FAX
PWB falls.
Cause
The SRAM backup battery voltage on FAX
PWB falls.
Check
Check voltage of the SRAM back up battery.
and
Replace the battery.
remedy
2. Communication error codes
A. Error code identification
Communication error xx (xxxx)
(In print out, the communication error display is made. In FAX status
check, "NGxxxxxx" is displayed.
When transmission or reception is not executed normally due to distur-
bance in protocol signals and image signals by the trouble in the line,
the code of 6 digits is displayed on the transmission result check menu
(reception result check menu).
Upper 2 digits of a communication error code: 00 – 58 (error code) is
displayed. (Communication result code)
Lower 4 digits of a communication error code: Error code1, Error code
2
1) Refer to the communication result code.
2) Refer to error code 1.
3) Refer to error code 2.
(Error code 1 other than V.34 mode is "00".)
<Communication result code>
Error code
Communication
(Communication
report result
result)
column
0 – 31
For details of 0 –
31, refer to the
communication
result code.
33
Busy
Details of trouble
Details of trouble
Communication interruption
content
Depends on the
communication
disconnection position.
For 16 or later, V.34 mode
communication.
The calling side cannot
connect the line with the
other party.
GD-1190 TROUBLE CODES 5 - 1
Error code
Communication
(Communication
report result
result)
column
34
Cancel
35
Power OFF
36
(Recording paper
empty)
37
(Recording paper
jam)
38
Reception
memory over
39
(Discrepancy in
the number of
sheets)
40
(Interface not
accepted)
41
Transmission
length over
42
Reception length
over
43
Communication
(OK)
44
Document error
45
(Image quality
error)
46
No response from
the other party
47
(Communication
error)
48
OK
49
No send request
function on the
other party
50
Send request not
accepted
51
Send request
enable number
discrepancy
52
No confidential
function on the
other party
Communication interruption
content
An interruption command is
made during transmission or
reception.
A reservation is canceled.
An interruption command is
entered with the interruption
key.
Power OFF during
transmission or reception
Memory over during
reception
The length of transmission
data of one page exceeds
the range during
transmission.
The length of reception data
of one page exceeds the
range during reception.
Communication enable
before transmission
A document jam during
direct transmission
The FAX signal from the
other party cannot detect
within T1 time.
Communication normal end
The other party has no send
request function when
receiving a send request.
The other party has no data
to send.
DCN is received for DTC
when sending a send
request.
There is no data to send
when sending a send
request.
Discrepancy in the enable
number when sending a
send request.
Discrepancy in the system
number when sending a
send request.
The other party has no
confidential function when
sending a confidential
message. (Including the
other company's machines)
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