Poly CCX Series Quick Start Manual
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Poly CCX Series Quick Start Manual

How to manually provision a phone
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How To Manually Provision a Poly CCX phone

Objective

Manual provisioning of a Poly CCX series phones for the 8x8 Work service.

Applies To

• 8x8 Work
• Poly CCX model phones

Procedure

While provisioning of these phones can be done from the phone's physical interface, it's much easier to perform these
steps from the phone's web browser user interface (GUI).
Note: If you need to reset your Poly CCX phone to its factory default settings, follow the steps in the
Default Settings
section first, and then provision your phone.

Provisioning

First you'll need to obtain the local (internal network) IP address of your phone:
1. Connect the phone to your local network and power it up.
2. Once the phone boots up, press the following: Settings (gear) > Status > Network > TCP/IP Parameters.
3. Locate and note the IPv4 Addr. You will need this IP address to configure the 8x8 Provisioning Server.
Next, you'll configure your provisioning parameters:
4. In your computer's web browser (on the same local network as your phone), enter the following line into the
browser Address bar, using the IP address of the phone:
◦ https://[IP ADDRESS]
◦ Example: https://192.168.0.10
5. In the Poly Web Configuration Utility login page:
a. Select Login As: Admin
https://support.8x8.com/equipment-devices/phones/polycom/How_To_Manually_Provision_a_Poly_CCX_phone
Restore Factory
Updated: Sat, 27 Aug 2022 04:29:10 GMT
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Summary of Contents for Poly CCX Series

  • Page 1 While provisioning of these phones can be done from the phone's physical interface, it's much easier to perform these steps from the phone's web browser user interface (GUI). Note: If you need to reset your Poly CCX phone to its factory default settings, follow the steps in the Restore Factory Default Settings section first, and then provision your phone.
  • Page 2 b. Enter the Admin password you will already have set earlier, and click Submit. ▪ This should typically be 123, depending on what you entered when the phone was first booted up from factory defaults. ▪ If you don't know the password and need to reset the phone to factory defaults, follow the instructions below in Restore Factory Default Settings and then return to this Provisioning section to continue.
  • Page 3 IMPORTANT: Your phone may reboot several more times over the next few minutes. If it does this, then your firmware is being updated, and you should not unplug or reboot the phone until it has stopped rebooting for a few minutes. Once the phone has settled down, you should see a button marked as Inactive at the lower-left of the phone's display.
  • Page 4 (not animated) and the third time it appears will be animated. 3. When the Poly logo appears for the second (static) time, immediately press and hold each of the four corners of the screen, and let go only when the Mute button at the bottom-right of the phone flashes red, green, and amber.

This manual is also suitable for:

Ccx 600

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