Grandstream Networks UCM6100 How To Use Manual page 14

customers' calls during different time period. The PBX manager could follow the configurations below to
manage the PBX call routes:
1. The agents who work during office hour are in a ring group named "OfficeTimeAgents".
2. The other agents who work during holiday and out of office time are in a ring group named
"OtherTimeAgents".
3. Create inbound rule "OfficeTimeRule" for the trunk. Select "Office Time" in "Time Condition" and select
ring group "OfficeTimeAgents" as the default destination.
4. Create another inbound rule "OtherTimeRule" for the same trunk. Select "Out of Office Time and
Holiday" in "Time Condition" and select ring group "OtherTimeAgents" as the default destination.
Note:
If users select "None", "Office Time", "Out of Office Time", "Holiday", "Out of Holiday", "Out of Office
•
Time or Holiday" as time condition, only one destination can be configured for this inbound route.
Users will need configure multiple inbound routes for the same trunk to define different destinations for
different time conditions.
If users select "Specific Time" as time condition, multiple time period and destinations can be
•
configured within one inbound route.
How to Use Office Time and Holiday on UCM6100 Page 13 of 13