Troubleshooting - Jura ENA Micro 5 Instructions For Use Manual

7 Troubleshooting

7 Troubleshooting
Problem
Coffee only comes out in drips
when it is being prepared.
The Water Tank symbol M lights
up even though the tank is full.
The ; and _ symbols flash
alternately.
Grinder is making a very loud
noise.
When the ENA is switched on,
the Cleaning symbol L flashes
for 5 seconds. The machine then
switches off.
When the ENA is switched on,
one of the symbols (other than
L) flashes for 5 seconds. The
machine then switches off.
E If you were unable to solve the problem,
contact customer support in your country
(see Chapter 11 'JURA contact details / Legal
information').
22
Cause/Result
Coffee or ground coffee
has been ground too finely
and is blocking the
system.
The water tank float is
trapped.
The system must be filled
with water.
There are foreign objects
in the grinder.
If the machine was
exposed to the cold for a
long period of time,
heating is disabled for
safety reasons.
–
Action
T Set the grinder to a coarser setting
or use coarser ground coffee (see
Chapter 2 'Preparation – Adjusting
the grinder').
T Descale the water tank (see
Chapter 5 'Maintenance –
Descaling the water tank').
T Fill the water tank (see Chapter 1
'Preparing and using for the first
time – Filling the water tank').
T Touch the ; or _ symbol.
The system fills up with water.
T Contact customer support in your
country (see Chapter 11 'JURA contact
details / Legal information').
T Warm the machine at room
temperature.
T Contact customer support in your
country (see Chapter 11 'JURA contact
details / Legal information').