About This Manual - Advantage EKI-5000 Series User Manual

Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find the lat-
est information about the product.
2. Contract your distributor, sales representative, or Advantech's customer service center
for technical support if you need additional assistance. Please have the following infor-
mation ready before you call:
Product name and serial number

Description of your peripheral attachment

Description of your software (operating system, version, application software, etc.)

A complete description of the problem

The exact wording of any error messages


About This Manual

This user manual is intended to guide professional installers in installing and configuring the
ProView Series Ethernet Switches. It includes technical specifications, software utility intro-
duciton, as we as procedures for the use of the software utility to self-manage the devices.
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