No Pictures Problems - Foscam FI9821P User Manual

Open IE browser, then right click, select "Run as administrator"
6.1.5 Subnet doesn't match
Check whether your ipcamera in the same subnet of your computer. The step is Control
Panel  Network Connections  Dbclick Local Area Connections Choose

GeneralProperties.Check subnet mask, IP address and gateways. When you set IP address please
make sure they are in the same subnet. Otherwise you can't access camera.

6.1.6 No Pictures Problems

The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn't installed correctly
you will see no video image. You can resolve this problem by this way:
Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE
browserToolInternet ProperSecurityCustom LevelActiveX control and Plug-ins. Three options
of front should be set to be "Enable", The ActiveX programs read by the computer will be stored. As
follows:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins
If you allow the ActiveX running, but still could not see living video. Please change another port number
to try. Don't use port 88.
Shenzhen Foscam Intelligent Technology Co., Limited
77
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168