Foscam FI981W User Manual
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Foscam FI981W User Manual

Indor hd pan/tilt ip camera
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User
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User
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Indoor HD
IP Camera
Pan/Tilt
Model:FI9818W
Model:FI9821W
Colour:Black/White
Colour:Black/White
Model:FI9821E
Model:FI9821P
Colour:Black/White
Colour:Black/White

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Summary of Contents for Foscam FI981W

  • Page 1 User Manual User Manual Indoor HD IP Camera Pan/Tilt Model:FI9818W Model:FI9821W Colour:Black/White Colour:Black/White Model:FI9821E Model:FI9821P Colour:Black/White Colour:Black/White...
  • Page 2 .foscam.com .foscam.com Model:FI9826W Model:FI9826P Model:FI9831W Model:FI9808P Colour:Black/White Colour:White Shenzhen Shenzhen Foscam Foscam Intelligent Intelligent Technology Technology Co., Co., Limited Limited Tel: Tel: 2674 2674 5668 5668 Fax: Fax: 2674 2674 5168 5168...

  • Page 3: Table Of Contents

    .foscam.com .foscam.com Table of Contents 1 Overview....................................1 1.1 Key Features................................1 1.2 PoE (Power over Ethernet)............................2 1.3 Read Before Use..............................2 1.4 Package Contents..............................2 1.5 Physical Description...............................3 1.6 The different features between the models involved..................4 2 Access the IP Camera..............................5 2.1 Access the Camera in LAN...........................5...

  • Page 4: Overview

    FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam Viewer on Google Play for Android devices, search and install Foscam IP Cam Viewer on APP Store for iOS devices, then you can view your camera anywhere, anytime on your smart mobile devices.

  • Page 5: Poe (Power Over Ethernet)

    .foscam.com .foscam.com  Supports IR-Cut auto switch  Embedded free FOSCAM DDNS(dynamic domain name service) Service  Supporting the Third Party Domain Name Service  Supports two-way audio  Supports ONVIF protocols(FI9821W, FI9818W)  Multi-level users management with password protection ...

  • Page 6: Physical Description

    .foscam.com .foscam.com 1.5 Physical Description Front Panel 1.Speaker 2.LENS 3.Infrared LED 4.Microphone Figure 1.1 1.Speaker: Built-in speaker 2.LENS: Fixed focus lens(except FI9826W/FI9826P support optical zoom). 3.Infrared LED: Infrared LEDs for night vision 4.Microphone: Built-in microphone 5.Wi-Fi Antenna: Wireless Antenna Rear Panel 9.Antenna...

  • Page 7: The Different Features Between The Models Involved

    .foscam.com .foscam.com 1.LAN: 10/100 Mbps RJ-45 port for wired connection 2.Power: DC 5V/2A Power supply ( FI9818W/FI9821W/FI9821E/FI9821P/FI9826W/FI9826P ), DC 5V/1.5A Power supply ( FI9808P) 3.Network Light: The LED will blink slowly in wired connection, blink two times faster in wireless connection 4.Power Light: If the power supply works fine, the light will turn on...

  • Page 8: Access The Ip Camera

    .foscam.com .foscam.com 2 Access the IP Camera This chapter explains how to access the camera through browser and RTSP player. 2.1 Access the Camera in LAN This camera supports HTTP and HTTPS protocols, you can access the camera by two ways.
  • Page 9 .foscam.com .foscam.com Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button.Finally ,click the Confirm button。 Figure 2.3 Shenzhen Shenzhen Foscam Foscam Intelligent...
  • Page 10 .foscam.com .foscam.com For Firefox, you can add the trusted as the following way: Tools --Options -- Advanced -- View Certificates -- Servers Figure 2.4 Click View Certificates, and go to Servers option. Figure 2.5 Go to Add Exception panel. Shenzhen...

  • Page 11: Access The Camera In Wan

    .foscam.com .foscam.com Enter the camera’s url , here take https://192.168.8.129:443 for example Click this button to add it Figure 2.6 2.2 Access the Camera in WAN 2.2.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.

  • Page 12: Dynamic Ip Addresses

    .foscam.com .foscam.com Figure 2.7 Access your IP Camera from the Internet You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:85 NOTE : Make sure port forwarding is successful.

  • Page 13: Ip Camera Tool

    .foscam.com .foscam.com this means that the camera’s HTTP port is 88. You can change port 88 to another port if you’d like such as 2000 or 8090, which will not be conflict with other existing ports like 25, 21,10000.Here you can set the port no. between 1 and 65535.

  • Page 14: How Do We Configure Port Forwarding

    .foscam.com .foscam.com changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address.
  • Page 15 Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.

  • Page 16: Using The Vlc Player

    NOTE : If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
  • Page 17 .foscam.com .foscam.com Figure 2.13 Figure 2.14 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Shenzhen Shenzhen Foscam Foscam Intelligent Intelligent Technology Technology Co., Co., Limited Limited Tel:...

  • Page 18: Ip Camera Connection To The Server(Fi9821W, Fi9818W)

    .foscam.com .foscam.com Figure 2.15 Figure 2.16 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE: If you modify the camera’s username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC.

  • Page 19: Surveillance Software Gui

    .foscam.com .foscam.com 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. 3.1 Login Window Figure 3.1 Please check the login window above, it was divided to 4 sections from no.

  • Page 20: Surveillance Window

    .foscam.com .foscam.com Figure 3.2 3.2 Surveillance Window Figure 3.3 Shenzhen Shenzhen Foscam Foscam Intelligent Intelligent Technology Technology Co., Co., Limited Limited Tel: Tel: 2674 2674 5668 5668 Fax: Fax: 2674 2674 5168 5168...

  • Page 21: Surveillance Window

    .foscam.com .foscam.com Section 1 FOSCAM Logo/ LiveVideo / Settings/Playback buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings.
  • Page 22 .foscam.com .foscam.com VGA/10fps/200K. The format of the stream type is Stream type no. / Resolution / Maximum frame rate/ Bit rate. 1) Stream type no. : The number is used to identify the stream type. 2) 720P/ VGA There are two resolutions, the bigger one is 720P, and the smaller one (VGA) is 640x480 pixels. The bigger the resolution is , the better of the image quality is.
  • Page 23 .foscam.com .foscam.com NOTE : Except for FI9826W and FI9826P ,other Cameras don’t suport this function. Section 5 Pan/Tilt Control NOTE : FI9808P doesn’t support Pan/Tilt Control function. 1------Up control button, 5----- Up-Left control button 2------Down control button, 6----- Up-Right control button...

  • Page 24: Preset Settings

    .foscam.com .foscam.com The default cruise tracks have two types: Vertical and Horizontal. Vertical: The camera will rotate from up to down. Horizontal: The camera will rotate from left to right. : Start cruise. : Stop cruise. If you want to define or change the cruise trace, please go to Settings Preset Settings panel.
  • Page 25 .foscam.com .foscam.com How to do preset position? Firstly, move the camera and stop at a desired place where you want make preset position. Secondly, click button and enter a descriptive name for the preset position. The preset position cannot contain special characters.

  • Page 26: Onscreen Mouse Control

    .foscam.com .foscam.com Section 10 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button 1------Play Click it to play the video of the camera 2------Stop Click it to stop the video of the camera 3------ Talk Click the button and the icon will become to , then talk to the microphone that connected with PC, people around the camera can here your voice.
  • Page 27 .foscam.com .foscam.com automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality . Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen. Zoom up: Select it and you can see a bigger screen than before.

  • Page 28: Advanced Camera Settings

    .foscam.com .foscam.com left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving. Press Esc button or double click right mouse and cancel the function. NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it.

  • Page 29: Device Status

    .foscam.com .foscam.com Web version: Display the web UI version of your camera Plug-in version: Display the plug-in version of your camera 4.1.2 Device Status On this page you can see device status such as Alarm status/ Record Status ,DDNS status ,WIFI status and so on.

  • Page 30: Basic Settings

    .foscam.com .foscam.com Click the page number and go to the corresponding page to see more logs. Fill in one page number, click Go button and go to the corresponding page. Figure 4.4 Reboot the camera and clear the log records.

  • Page 31: User Accounts

    .foscam.com .foscam.com Figure 4.6 Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera.
  • Page 32 .foscam.com .foscam.com Figure 4.8 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Figure 4.9...
  • Page 33 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 34 .foscam.com .foscam.com 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. 3 Click Add to take effect. . 2 Enter the User name and password of the 2nd camera. Figure 4.11 Camera Model: Our Company produces two series cameras: MJPEG and H.264.
  • Page 35 .foscam.com .foscam.com Figure 4.13 Figure 4.14 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.3.4)
  • Page 36 .foscam.com .foscam.com Use DDNS domain name and port to login . Make sure each camera you need add could login with DDNS name and port . Figure 4.15 Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number.
  • Page 37 .foscam.com .foscam.com 3----- Fill in the 2nd camera’s DDNS host not LAN IP NOTE: The MJ series have the same HTTP Port no. and Media Port no. 4 ---- Enter the 2nd camera’s user name and password 5---- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP.

  • Page 38: Network

    .foscam.com .foscam.com Figure 4.18 4.3 Network This section will allow you to configure your camera’s IP, PPPoE, DDNS, Wireless Settings, UPnP and Port. 4.3.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer.
  • Page 39 .foscam.com .foscam.com Figure 4.20 Set the same Subnet Mask and gateway of the camera with your PC . There are two DNS servers . You can set any of them . Same with gateway is also OK . Figure 4.21 If you don’t know the DNS server, you can use the same settings as the Default Gateway.

  • Page 40: Wireless Settings

    .foscam.com .foscam.com 4.3.2 Wireless Settings Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen, then click “Wireless Settings.” Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list (Figure 4.31).
  • Page 41 .foscam.com .foscam.com 2 Enter the password of your router . 1 Click the SSID of your router and the relevant information will be filled in the fields automatically . Figure 4.23 Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network.
  • Page 42 .foscam.com .foscam.com WPS Button Step 2) Press the WPS button on your router within 60 seconds. The WPS button is usually on the back or side of your router. On some routers, you may need to log in to the web interface and click on an on-screen button to activate the WPS feature.
  • Page 43 .foscam.com .foscam.com 4.3.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 44 .foscam.com .foscam.com Figure 4.26 Click here to register . Figure 4.27 Shenzhen Shenzhen Foscam Foscam Intelligent Intelligent Technology Technology Co., Co., Limited Limited Tel: Tel: 2674 2674 5668 5668 Fax: Fax: 2674 2674 5168 5168...
  • Page 45 .foscam.com .foscam.com www.no-ip.com Please register an account step by step according to instructions on After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email.
  • Page 46 NOTE : If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
  • Page 47 .foscam.com .foscam.com 4.3.5 UPnP Figure 4.31 The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status: Figure 4.32 The camera’s software will be configured for port forwarding.
  • Page 48 .foscam.com .foscam.com Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.34 and 4.35.
  • Page 49 .foscam.com .foscam.com Figure 4.36 Note: Http port and Media port must be different. If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port.
  • Page 50 .foscam.com .foscam.com Enter the camera’s url . For Firefox, you can add the trusted as the following way: Tools ---- Options ---- Advanced --- View Certificates --- Servers Shenzhen Shenzhen Foscam Foscam Intelligent Intelligent Technology Technology Co., Co., Limited Limited...
  • Page 51 .foscam.com .foscam.com Click View Certificates, and go to Servers option. Go to Add Exception panel. Enter the camera’s url , here take https://192.168.8.129:443 for example . Click this button to add it . ONVIF port(FI9821W, FI9818W): By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534).
  • Page 52 .foscam.com .foscam.com RTSP function RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream The part in the square brackets may be omitted. user name & password: The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address.
  • Page 53 .foscam.com .foscam.com Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Shenzhen Shenzhen Foscam Foscam Intelligent Intelligent Technology Technology Co., Co., Limited Limited Tel: Tel: 2674 2674 5668...

  • Page 54: Mail Settings

    .foscam.com .foscam.com If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE: If you modify the camera’s username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC.
  • Page 55 .foscam.com .foscam.com Figure 4.37 1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.
  • Page 56 .foscam.com .foscam.com Test result Figure 4.38 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. Figure 4.39 If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test .

  • Page 57: Ftp Settings

    .foscam.com .foscam.com 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server.
  • Page 58 Note:The Checkbox Enable P2P is on by default. ⒈ Download and install the Foscam APP Search and install Foscam Viewer on Google Play for Android devices,search and install Foscam ip cam viewer on APP Store for iOS devices. ⒉ Access the camera ★...
  • Page 59 Note: 1.Please note to change your default username and password once you have initially logged into your Foscam camera. Changing your default user settings enables better protection against any types of attacks against your camera. 2.If you want to modify the username and password, please make sure that the camera has been connected successfully.
  • Page 60 ★ iOS devices ① Click the Foscam ip cam viewer on your phone to run the APP,then click the add ipcam button. ② Click add button (+),then click H264,enter the H264 device addition interface.Click the arrow on the right of UID to scan QR code.Your phone will go into QR code scanning mode.

  • Page 61: Video

    .foscam.com .foscam.com 4.4 Video This section allows you to configure Video stream settings, On screen display and Snapshot settings. 4.4.1 Video Settings Figure 4.42 Stream type: There are four types to identify different streams you have set. Resolution: The camera supports two types: 720P, VGA. The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth.

  • Page 62: Privacy Zone

    .foscam.com .foscam.com Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.4.3 Privacy Zone This page is used to set some mask as privacy zone on the video.

  • Page 63: Alarm

    .foscam.com .foscam.com Figure 4.46 4.4.4 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Figure 4.47 Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Save To: FTP or SD Card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically.
  • Page 64 .foscam.com .foscam.com Figure 4.48 To enable motion detection, follow the steps below: Step 01: Enable Motion detection Step 02: Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity.
  • Page 65 .foscam.com .foscam.com There are four alarm indicators: A Ring There is an embedded speaker inside the camera, so if you select Ring, when the motion has been detected, the people around the camera will hear beep alarm sound. B Send E-mail If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first.
  • Page 66 .foscam.com .foscam.com Figure 4.49 Step 06: Alarm Schedule ① Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm.

  • Page 67: Record

    .foscam.com .foscam.com Figure 4.51 ③ Press the left mouse and drag it on the time boxes, you can select the serial area, Figure 4.52 Step 07: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators.

  • Page 68: Alarm Record

    .foscam.com .foscam.com Figure 4.53 Alarm Recording Location : SD card. When the camera alarmed, it will store the alarm files to the SD card. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card.

  • Page 69: Cruise Settings

    .foscam.com .foscam.com When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. Go to the SettingsDevice StatusDevice Status page, you can see the SD card status.
  • Page 70 .foscam.com .foscam.com All preset positions Figure 4.55 Figure 4.56 Add: Add one cruise track. Delete: Select one cruise track and delete it. How to do add cruise tracks ? Firstly, Click Add button and enter a descriptive name to identify the cruise track Secondly: On the lower left of the page, you can see all preset points you have added.
  • Page 71 .foscam.com .foscam.com The new added track name . Here you can see the preset point has been added to one track . 2 Click Add button . 1 Select one preset point . Figure 4.57 Thirdly: Click OK button and the cruise track will take effect.
  • Page 72 .foscam.com .foscam.com There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust the order of preset points or add/delete one preset points in one cruise track, Figure 4.59 Add: Select one preset points and add it to the selected cruise track.

  • Page 73: Firewall

    .foscam.com .foscam.com monitor multi-cameras n / tilt and stops at center. Goto Preset point: Select one preset position and save it. When rebooting, the camera will pan/ tilt and stops at the preset position you have set. 4.8 Firewall This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses..

  • Page 74: System Upgrade

    .foscam.com .foscam.com Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Figure 4.61 4.9.2 System Upgrade Your current firmware version will be displayed on your screen. You may go to the Device Status  Device Information Page to check for the latest firmware versions available.
  • Page 75 .foscam.com .foscam.com Figure 4.63 Figure 4.64 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade. NOTE: Before upgrade the firmware, please unplug the SD card and reboot the camera, don’t upgrade the firmware in WAN through the web UI, or else the upgrade process may be failed.

  • Page 76: Playback

    .foscam.com .foscam.com 4.9.3 Factory Reset Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera.. Figure 4.65 4.9.4 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera.
  • Page 77 .foscam.com .foscam.com Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually. : The type of records files, Here supports two typs: Normal record, Alarm record and All records.

  • Page 78: Appendix

    .foscam.com .foscam.com 6 APPENDIX 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections.
  • Page 79 .foscam.com .foscam.com Click Install Now . Figure 6.2 Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, you can see the surveillance window NOTE: If you could not view living video after running the ActiveX, only a red cross in the center of the video or just a black screen.
  • Page 80 .foscam.com .foscam.com Figure 6.3 Download the plugin and drag it to the Extensions page of Google Chrome. Go to Extensions page Figure 6.4 Shenzhen Shenzhen Foscam Foscam Intelligent Intelligent Technology Technology Co., Co., Limited Limited Tel: Tel: 2674 2674 5668...

  • Page 81: I Have Forgotten The Administrator Password

    .foscam.com .foscam.com Click Add button to install the Plugins. Click Add button to install the plugin Figure 6.5 Reboot the browser and relogin the camera, you will see the surveillance window. 6.1.3 I have forgotten the administrator password To reset the administrator username and password, press and hold down the RESET BUTTON for 5 seconds. Upon releasing the reset button, wait for 20 seconds, the camera will reboot and the username and password will return to the factory default administrator username and password.

  • Page 82: No Pictures Problems

    .foscam.com .foscam.com ConnectionsDbclick Local Area Connections  Choose GeneralProperties.Check subnet mask, IP address and gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera. 6.1.6 No Pictures Problems The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed correctly you will see no video image.

  • Page 83: Default Parameters

    How to add cameras in WAN) 6.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM domain name Username and password Default admin username: admin with a blank password Shenzhen Shenzhen Foscam...

  • Page 84: Specifications

    .foscam.com .foscam.com 6.3 Specifications ITEMS FI9818W Image Sensor High Definition Color CMOS Sensor Image Sensor Display Resolution 1280 x 720 Pixels Lens f: 2.8mm Mini. Illumination 0Lux Lens Lens Type Glass Lens IR CUT Filter will change automatically Image Compression H.264...
  • Page 85 .foscam.com .foscam.com ITEMS FI9821W Sensor High Definition Color CMOS Sensor Image Sensor Display Resolution 1280 x 720 (1Megapixel) Min. Illumination 0 Lux (With IR Illuminator) Lens Type Glass Lens Lens focal length f:2.8mm Aperture F:2.4 Angle of View 70° Image Compression H.264...
  • Page 86 .foscam.com .foscam.com Storage SD card and local storage Reset Reset button is available Power Supply DC 5V/2.0A Power Power Consumption 8.0 Watts (Max.) Dimension(LxWxH) 117(L)*114(W)*129(H) mm Physical Gross Weight 680g Net Weight 350g Operate Temper. 0° ~ 40°C (32°F ~ 104°F)
  • Page 87 .foscam.com .foscam.com Data Rate IEEE802.11b: 11Mbps(Max.); IEEE802.11g: 54Mbps(Max.); IEEE802.11n: 150Mbps(Max.). Network Wireless Security WEP, WPA, WPA2 Supports WPS one button push wireless connection Remote Access P2P, DDNS Network Protocol IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, WPS Operating System Microsoft Windows 2000/XP, Vista, 7, 8;...
  • Page 88 .foscam.com .foscam.com Aperture F:2.4 Angle of View 70° Image Compression H.264 Image Frame Rate 30fps maxmium, downward adjustable Resolution 720P(1280 x 720), VGA(640 x 480), VGA(640 x 360), QVGA(320 x 240), QVGA(320 x 180) Stream dual stream Video Image adjustment...
  • Page 89 .foscam.com .foscam.com Storage Humidity 0% ~ 90% non-condensing Certification CE, FCC, RoHS Warranty Limited 2-year warranty ITEMS FI9826W/FI9826P Sensor High Definition Color CMOS Sensor Image Sensor Display Resolution 1280 x 960 Min. Illumination 0 Lux (With IR Illuminator) Lens Type...
  • Page 90 .foscam.com .foscam.com Browser Microsoft IE7 and above version or compatible browser; Mozilla Firefox; Google Chrome; Apple Safari. Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP Privacy Zone Set privacy zone manually Other Features User Accounts Three levels user role...
  • Page 91 .foscam.com .foscam.com Power Power Supply DC 5V/2.0A (EU,US,AU adapter or other types optional) Power Consumption 8Watts (Max.) Alarm Alarm detection The motion detecting, detection threshold Settings Alarm inform Support Email、FTP etc alarm inform way Hardware SD CARD SD CARD (Support to 32G)
  • Page 92 .foscam.com .foscam.com Infrared mode Automatic or manual Night visibility 11pcs IR-LEDs, night vision range up to 8 metres Input/Output Supports two-way audio Built-in Mic & Speaker Audio Audio Compression PCM/G.726 Ethernet One 10/100Mbps RJ45 port Network Remote Access P2P, DDNS Network Protocol IP、TCP、UDP、HTTP、HTTPS、SMTP、FTP、DHCP、DDNS、...

  • Page 93: Ce & Fcc

    Distributors may sell products to resellers who then sell products to end users. No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 94  Normal wear and tear. Return Procedures  Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase.  Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product.

  • Page 95: Limitation Of Liability

    Purchaser's exclusive remedy, as against FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer Shenzhen...

  • Page 96: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com...

This manual is also suitable for:

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