User Manual User Manual Indoor HD IP Camera Model: FI9821P Model: FI9826P Color: Black/White Color: Black/White Model: FI9831P Model: FI9816P/FI9815P Color: Black/White Color: Black/White...
Table of Contents 1 Overview.................................. 1 1.1 Key Features..............................1 1.2 Read Before Use............................2 1.4 Package Contents............................2 1.5 Physical Description........................... 2 2 Access the IP Camera............................4 2.1 Hardware Connection & Software Installation..................5 2.2 Access the Camera in LAN........................5 2.3 Access the Camera in WAN........................6 2.4 Using the VLC player..........................
FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam App named Foscam on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices.
4.Wi-Fi Module Label 1.Mounting Port: Port for mounting bracket 2.Reset Button: Push and hold for more than 5 seconds to set the camera to factory default Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
The default HTTP port NO. is 88. Double click the IP Camera Tool icon to run, and it should find the camera’s IP address automatically after you plug in the network cable. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
LAN IP address and port forwarding, you can access the camera directly from Internet using the WAN IP address and port number. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
IP address of your router. 2. Enable UPnP and DDNS in the camera’s settings page. We recommend you to use the DDNS by factory default. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 10
TP-LINK brand wireless router as an example. If there is a UPnP function in your router: Choose “Forwarding > UPnP”, make sure that the Current UPnP Status is Enabled. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 11
You need to manually add port(HTTPS port) forwarding, refer to the following steps. You need go to the “Forwarding > Virtual Servers” panel for setup. Click Add New. Input the port and IP address of your camera and click Save. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Enter either one of the following four URLs in the VLC 1.rtsp://admin:123@192.168.1.11:88/videoMain 2.rtsp:// @192.168.1.11:88/videoMain 3.rtsp://:123@192.168.1.11:88/videoMain 4.rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to “Media”--”Open Network Stream” option, then enter the URL in VLC. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 13
Sometimes you may need to enter the user name and password for another time. Click OK and you can see the real-time preview. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
3 Surveillance Software GUI Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Input the new username and password, click "Modify" to complete the modification. You will now use the new username and password to login to the camera in the future. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Device Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format and so on. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 17
Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. IP: Set IP address of the camera. You could obtain an IP automatically or set the IP address according to your needs. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
3.3 Surveillance Window Section 1 FOSCAM Logo/ Live Video / Settings/Playback buttons : FOSCAM LOGO : Path to surveillance window. Click this button to go back to the surveillance window : Path to Administrator Control Panel, Click it, to go to Administrator Control Panel and do advanced settings.
Page 19
If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 20
Zoom in the camera’s lens. Zoom out the camera’ lens. You can adjust the speed of the lens’ zoom in Settings--PTZ--Pan & Tilt Speed--Zoom speed panel. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 21
6----- Up-Right control button 7----- Down-Left control button 8----- Down-Right control button Click this button and go to center Section 6 Cruise / Preset settings Cruise Settings Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
The preset position cannot contain special characters. Then click OK to save it. If you want to reset the preset position, click Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 23
Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button 1----- Play Click it to play the video of the camera 2----- Stop Click it to stop the video of the camera Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 24
Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 25
Press Esc button or double click right mouse and cancel the function. NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
MAC ID sticker is found at the bottom of the camera. Camera Time: The system time of the device. Click Basic Settings and go to Camera time panel and adjust the time. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Session status will display who and which IP is visiting the camera now. 4.2.4 Log The log record shows who and which IP address accessed or logout the camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
4.3.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with a blank password. You can enter the users accounts of visitor, operator and administrator Manually. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 32
The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
Page 33
Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 34
Firstly, make sure all of the cameras you added can be accessed through the internet. (The way to configure DDNS is in chapter 4.4.4) login to the first camera using a DDNS domain name and port. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 35
5 ---- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 37
PC. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows: Control Panel →Network Connections →Local Area Connections →Choose Support →Details Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 39
1 . If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 2 . FI9821EP and FI9831EP do not support WIFI. WPS (WI-FI Protected Set-up) Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 40
If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account. NOTE: FI9815P does not have this function. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 41
4.4.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
Page 42
After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 43
Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server..
Page 44
NOTE : If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
Page 45
Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as flowing figures. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 46
LAN IP address. Make sure you set a static LAN IP address! Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Transport Layer Security you select. 2---- SMTP Username/ password ID account and password of the sender email address 3---- Sender E-mail Mailbox for sender must support SMTP Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 48
7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Click Save to take effect. Click Test to see if FTP has been successfully configured. 4.4.9 P2P FI9821P, FI9826P, FI9831P, FI9821EP, FI9831EP, FI9815P and FI9816p support P2P. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Access the IP Camera by Smart Phone (Android or iOS operating system) First of all, you need to open the P2P function of the IP Camera at “Settings --> Network --> P2P.” Foscam App named Foscam on App Store and Google Play for iOS and Android devices NOTE: ...
Page 51
Variable Bitrate: The two options are Yes and NO. Select Yes the bit rate is variable, and the highest value isn't higher than Bit Rate Value (2Mbps). Select NO and the bit rate is constant with Bit Rate Value (2Mbps). Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
FI9815P does not have this function. 4.5.4 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
4.6.1 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 55
SD card as the Alarm record files storage path, please go to Record—> Storage location page to verify this settings. The default alarm record time is 30s and pre-alarm record time is 5s, please go to Record—> Alarm Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 56
Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Click this button and select all time range Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 57
The alarm device(door sensor, infrared sensor, smoke detectors, etc) send input command to the network camera, then the network camera send output command to the alarm output device(local audible alarm, lights alarm,etc.). Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 58
Figure c There is an IO alarm input/output lines in the FOSCAM camera rear, as shown in Figure c. Enable IO alarm need this cable to connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.). I/O Alarm has four ports: ...
Page 59
Click "Clear IO alarm output" , the alarm output device will stop alarming. If IO alarm is triggered again after alarm interval, IO alarm output device will be restart. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
For MAC OS, the manual recording path is: / IPCamRecord. 4.7.2 Alarm Recording 4.7.3 Local Alarm Recording This page you can enable the local alarm record and Local Alarm record time. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
When the video is selected as FTP, the device supports scheduled recording. When the video is selected as SD card, the device supports pumping frame recording. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. Go to the SettingsStatusDevice Status page, you can see the SD card status. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
There are three zoom speed types: fast, normal, slow. NOTE: only FI9826P has zoom function. 4.8.2 Cruise Settings This section explains how to add/ delete/ alter one cruise track. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 64
Vertical: The camera will rotate from up to down Horizontal: The camera will rotate form left to right. Add: Add one cruise track, then click save button. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 65
Right Most last down left. You can add preset on the left of the surveillance window. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 66
After add the cruise track, back to the surveillance window, click Cruise, her you can see all cruise tracks you have added. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 67
/ tilt and stops at center. Go to Preset point: Select one preset position and save it. When rebooting, the camera will pan/ tilt and Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 70
, select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
: The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
Page 73
Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
There are two ways to resolve this problem: Please add the camera as a trusted site to resolve this issue. The steps are : IE browserToolInternet PropertiesSecurityTrusted sitesSitesAdd Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 88. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
Page 90
Normal wear and tear. Return Procedures Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase. Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request.
Page 91
Repair Service Out Of Warranty FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee contains device cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM.
FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.
Need help?
Do you have a question about the FI9821P and is the answer not in the manual?
Questions and answers