Foscam FI9821W V2 User Manual
  1. Manuals
  2. Brands
  3. Foscam Manuals
  4. IP Camera
  5. FI9821W V2
  6. User manual

Foscam FI9821W V2 User Manual

Indoor hd pan/tilt wireless ip camera (for windows & mac os)
Hide thumbs Also See for FI9821W V2:
Table of Contents

Advertisement

Quick Links

U
s
e
r
M
a
n
u
a
l
U
s
e
r
M
a
n
u
a
l
Model: FI9821W V2
Indoor HD Pan/Tilt Wireless IP Camera
（For Windows & Mac OS）
Black
White

Advertisement

Table of Contents
loading

Related Manuals for Foscam FI9821W V2

Summary of Contents for Foscam FI9821W V2

  • Page 1 Model: FI9821W V2 Indoor HD Pan/Tilt Wireless IP Camera （For Windows & Mac OS） Black White...

  • Page 2: Table Of Contents

    Table of Contents s ..............................2 1.1 Key Features............................2 1.2 Read Before Use..........................3 1.3 Packing Contents ..........................3 1.4 Physical Description ........................... 3 1.5 SD Card ............................. 5 a ........................6 2.1 Access the Camera in LAN......................... 6 2.2 Access the Camera in WAN .......................

  • Page 3: Key Features

    IPCA M and managing images are simplified by using the provided w eb interface across the netw ork utilizing w ireless connectivity. FOSCA M provides Phone APPs for Android and iPhone users, please search “Foscam ip cam view er” and install it through APP Store, then you can view your camera directly as a computer.

  • Page 4: Read Before Use

    Multi-level users management w ith passw ord protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain Name Service Providing Phone APPs for Android and iPhone users Supports multiple netw ork protocols: HTTP /TCP /IP /UDP /FTP /DHCP /DDNS / UPNP Providing Central Management Softw are to manage or monitor multi-cameras 1.2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below.
  • Page 5 Figure 1.1 1 Speaker: Built-in speaker 2 LENS: CMOS sensor w ith fixed focus lens. 3 Infrared LED: 11 IR LEDs 4 Microphone: Built-in microphone 5 WIFI Antenna: Wireless Antenna Rear Panel Figure 1.2 LAN: RJ-45/10-100 Base T Pow er: DC 5V/2A Pow er supply Pow er Light: If the pow er adapter w orks w ell, the light w ill turn on.

  • Page 6: Sd Card:

    Bottom View There are up to three labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as show n in Figure 1.3, it may be a clone. Cloned Foscam cameras can not use original firmw are and are not eligible for w arranty or technical services.

  • Page 7: Access The Camera In Lan

    The default storage path of alarm record files is SD card, w hen the available size of SD card is less than 256M, the old record files w ill be deleted automatically. This chapter explains how to access the netw ork camera through w eb brow sers and RTSP players. 2.1 Access the Camera in LAN This camera support HTTP and HTTPS protocols, so here w ill allow you to use HTTP and HTTPS port no.
  • Page 8 Double click the IP address of the camera; your default brow ser w ill open to the camera login page. Https:// LAN IP + Https Port no. The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port. Go to Settings - Network - Port panel , you can see and change the https port no.
  • Page 9 For Firefox, you can add the trusted as the follow ing w ay: Tools --- Options ---- Advanced --- View Certificates --- Servers Figure 2.4 Click View Certificates, and go to Servers option. Figure 2.5...

  • Page 10: Access The Camera In Wan

    Go to Add Exception panel. Enter the camera’s url , here take https://192.168.8.129:443 for example Click this button to add it Figure 2.6 2.2 Access the Camera in WAN 2.2.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.
  • Page 11 Figure 2.7 Access your IP Camera from the Internet You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:85 No te Make sure port forwarding is successful.
  • Page 12 What is the HTTP Port no.? Default HTTP Port is 88 All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is http://192.168.8.102:88, this means that the camera’s HTTP port is 88. You can change port 88 to another port if you’d like such as 2000 or 8090, w hich w ill not be conflict w ith other existing ports like 25, 21,10000.Here you can set the port no.
  • Page 13 Step 2: Enter the username and passw ord of the Administrator (default username is admin w ith a blank passw ord), and click “OK” to apply changes. Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it w as changed to 2000, so w e see http://192.168.8.102:2000 in IP Camera Tool.
  • Page 14 Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain na me sticker w ith this information on it.

  • Page 15: Using The Vlc Player

    If you have set Third Party DDNS successfully ,the Foscam Domain Name w ill be invalid. The Third Party DDNS and the Foscam Domain Name cannot w ork at the same time, the last time you configured w ill take effect.
  • Page 16 The user name and password to access the camera. This part can be omitted. WAN or LAN IP address. Videostream: Here support three mode: videoMain, videoSub and audio. When the network speed is bad, here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the video.
  • Page 17 Figure 2.14 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 2.15...

  • Page 18: Surveillance Softw Are Gui

    Figure 2.16 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE: If you modify the camera’s username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC.

  • Page 19: Login Window

    3.1 Login Window Figure 3.1 Please check the login w indow above, it w as divided to 5 sections from no. 1 to 5. Section1 Enter the User name and password The default administrator username is admin w ith a blank passw ord, please reset the passw ord at first using and prevent unauthorized users login the camera (read chapter 3.2.4 about how to change).
  • Page 20 Note: When the netw ork bandw idth is badly you’d better select Sub Stream and the video w ill be more fluency. Section4 Select the language You can select the language you need via click on the language dropdow n list to sw itch. Section5 Login the camera Click Login button and you w ill see the surveillance w indow s.

  • Page 21: Surveillance Window

    3.2 Surveillance Window Figure 3.3 Section1 FOSCAM Logo/ LiveVideo / Settings/Playback buttons : FOSCA M LOGO : Path to surveillance w indow. Click this button and back to the surveillance w indow : Path to Administrator Control Panel, Click it, and it w ill lead to Administrator Control Panel and do advanced settings.
  • Page 22 Figure 3.4 Section3 Mode/ Stream / Mirror/ Flip buttons Mode 1) 50HZ ---------Indoor surveillance (Region: Europe, China) 2) 60HZ ---------Indoor surveillance (Region: USA, Canada) Stream The default Stream supports four modes: 0/720P/30fps/4M, 1/VGA/25fps/2M, 2/VGA/ 15fps/ 1M and 3/ VGA/10fps/200K. The format of the stream type is Stream type no. / Resolution / Maximum frame rate/ Bit rate 1) Stream type no.
  • Page 23 combine w ell w ith the netw ork bandw idth. When the bandw idth is very narrow, and bit rate is large, that w ill lead to video can not play w ell. You can reset the stream type on Settings-> Video-> Video Settings panel. Figure 3.5 After changing, please re-login the camera and you can see the modification.
  • Page 24 The default cruise tracks have tw o types: Vertic al and Horizontal. Vertical: The camera w ill rotate from up to dow n. Horizontal: The camera w ill rotate from left to right. : Start cruise. : Stop cruise. If you w ant to define or change the cruise trace, please go to Settings Preset Settings panel.
  • Page 25 Delete Select one preset position and click this button to delete it. GO Select one preset position in the preset dropdow n list and click Go to make the camera move the preset position How to do preset position? Firstly, move the camera and stop at a desired place w here you w ant make preset position. Secondly, click button and enter a descriptive name for the preset position.
  • Page 26 Section8 If you have added time and camera name in the video, you can see it in the live w indow. Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time.
  • Page 27 Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Figure 3.6 Keep ration: Select it and the camera w ill adjust the size of live w indow based on the the computer monitor automatically.
  • Page 28 Figure 3.7 When you select the Full Screen, then click right mouse, there is a Screen PTZ button. Figure 3.8 Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the left mouse, the camera w ill move to the corresponding direction. Loosen the mouse and stop moving.

  • Page 29: Advanced Camera Settings

    4 Advanced Camera Settings Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 4.1 Device Status Device Status contains four columns: Device Information, Device Status, Session Status and Log, it w ill show you various information about your camera. 4.1.1 Device Information Figure 4.1 Camera Model: The camera model no.
  • Page 30 4.1.2 Device Status On this page you can see device status such as Alarm status/ Record Status ,DDNS status ,WIFI status and so Figure 4.2 4.1.3 Session status Session status w ill display w ho and w hich IP is visiting the camera now. Figure 4.3 4.1.4 Log The log record show s w ho and w hich IP address accessed or logout the camera and w hen.

  • Page 31: Basic Settings

    Click the page number and go to the corresponding page to see more logs Fill in one page number, click Go button and go to the corresponding page Figure 4.4 Reboot the camera and clear the log records. 4.2 Basic Settings This section allow s you to configure your camera’s Name, Time, Mail, User account and Multi-Device.
  • Page 32 Figure 4.6 Time Zone: Select the time zone for your region from the dropdow n menu. Sync with NTP server: Netw ork Time Protocol w ill synchronize your camera w ith an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Netw ork Camera w ith your computer.
  • Page 33 Figure 4.7 1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their ow n port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, w hich port you choose should be decided by w hich Transport Layer Security you select.
  • Page 34 Test result Figure 4.8 If the test success, you can see the Success behind the Test, at the same time the receivers w ill receive a test mail. Figure 4.9 If the test fails w ith one of the follow ing errors after clicking Test, verify that the information you entered is correct and again select Test .
  • Page 35 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.2.4 User Accounts Here you can create users and set privilege, visitor, operator or administrator.
  • Page 36 Figure 4.11 How to add account ? Select one blank column, then enter the new user name, passw ord and privilege, last click Add to take effect. You can see the new added account on the Account list. Figure 4.12...
  • Page 37 Figure 4.13 Delete ：Select the account w hich you w ant to delete, then click Delete button to take effect. Note: The default admin account cannot be deleted, but you can add other administrator users. 4.2.5 Multi-Camera If you w ant to view multi-surveillance screens on one w indow, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera.
  • Page 38 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically 3 Click Add to take effect 2 Enter the User name and Figure 4.14 password of the 2nd camera Figure 4.14 Camera Model: Our Company produces tw o series cameras: MJPEG and H.264. Here w ill show you w hich series the camera belongs to.
  • Page 39 Back to Surveillance Windows, and click Four Window s option, you w ill see four cameras you added. Figure 4.16 Figure 4.17 Add cameras in WAN If you w ant to view all cameras via the internet(remote computer), you w ill need to add them using DDNS domain name.
  • Page 40 Use DDNS dom ain name and port to login Make sure each camera you need add could login with DDNS name Figure 4.18 and port Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number.
  • Page 41 2----- The 2nd camera’s name 3----- Fill in the 2nd camera’s DDNS host not LAN IP NOT E: The MJ series have the same HTTP Port no. and Media Port no. 4 ---- Enter the 2nd camera’s user name and passw ord 5---- Click Add button and to take effect NOT E: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP .
  • Page 42 Figure 4.21 This section w ill allow you to configure your camera’s IP , PPPoE, DDNS, Wireless Settings, UPnP and Port. 4.3.1 IP Configuration If you w ant to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer.
  • Page 43 connection as follow s:     Control Panel Network Connections Local Area Connections Choose Support Details. Figure 4.23 Figure 4.24 If you don’t know the DNS server, you can use the same settings as the Default Gatew ay.
  • Page 44 FOSCA M camera has embedded a unique DDNS domain name w hen producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.m yfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 45 Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you w ant to use Manufacturer’s DDNS again , here click this button and start Manufacturer’s DDNS Service. Third Party Domain Name Settings User can also use third part DDNS, such as www.no-ip.com.
  • Page 46 Click here to register Figure 4.27 Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email w hich used to register. You w ill receive an email from w ebsite, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name.
  • Page 47 If failed, please double check if you have input the correct hostname, user name, and password, and try to redo the settings. No te If you have set Third Party DDNS successfully ,the Foscam Domain Name w ill be invalid. The Third Party...
  • Page 48 DDNS and the Foscam Domain Name cannot w ork at the same time, the last time you configured w ill take effect. ② Do port forwarding within the router Exam ple: The camera’s LAN IP address is http://192.168.8.100:2000 , Media port no. is 9200.
  • Page 49 4.3.1 WiFi Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen, then click “Wireless Settings .” Click the Scan button and the camera w ill detect all w ireless netw orks around the area. It should also display your router in the list (Figure 4.31).
  • Page 50 Enter password your router 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. Figure 4.32 Step 3: Please click on the Save button after all settings have been entered and disconnect the netw ork cable. Never shut dow n the pow er of the camera until the IP camera is able to connect to the w ireless netw ork.
  • Page 51 WPS Button Step 02) Press the WPS button on your router within 60 seconds. The WPS button is usually on the back or side of your router. On some routers, you may need to log in to the web interface and click on an on-screen button to activate the WPS feature.
  • Page 52 Figure 4.33b The camera’s softw are w ill be configured for port forw arding. There may be issues w ith your routers security settings, and sometimes may error. We recommend you configure port forw arding manually on your router (Figure 4.30). 4.3.3 Port This camera supports HTTP Port and Media Port.
  • Page 53 address, and click on ”Netw ork Configuration”, this brings up the netw ork configuration box as show n in Figure 4.35 and 4.36. Select which camera you’d like to change the port for, and right click Figure 4.35 Modify the Http Port. Enter the Username and password, click OK.
  • Page 54 a static LAN IP address is set, or you may have problems later w ith remote access and seeing the camera remotely if the camera loses pow er and reconnects on a different LAN IP address. Make sure you set a static LAN IP address! Note: 1 Http port and Media port must be different.
  • Page 55 Click here to add camera’s url Click Sites then you can add the camera’s https w eb site to the internet explorer. Enter the camera’s url...
  • Page 56 For Firefox, you can add the trusted as the following way: Tools ---- Options ---- Advanced --- View Certificates --- Servers Click View Certificates, and go to Servers option.
  • Page 57 Go to Add Exception panel. Enter the camera’s url , here take https://192.168.8.129:443 for example Click this button to add it RTSP function RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream The part in the square brackets may be omitted. user name & password: The user name and passw ord to access the camera.
  • Page 58 rtsp:// @192.168.1.11:88/videoMain rtsp://:123@192.168.1.11:88/videoMain rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media Open Netw ork Stream option, then enter the URL into VLC. Sometimes you may need to enter the user name and passw ord again. Click OK and you can see the real-time preview.
  • Page 59 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forw arding. NOT E: If you modify the camera’s username or passw ord, you had better reboot the camera, or else the new username and passw ord cannot take effect w hen you enter the authentication in the VLC.
  • Page 60 4.4.1 Settings Figure 4.37 Stream type: There are four types to identify different streams you have set. Resolution: The camera supports tw o types: 720P , VGA. The higher the resolution is, the clearer video w ill become. But the code flux w ill become larger too, and it w ill take up more bandw idth. Bit rate: Generally speaking, the larger the bit rate is, the clearer video w ill become.
  • Page 61 Display Camera Name: There are tw o options: Yes or NO. Select Yes and you can see the device name on the video, Allow On Screen Display Mask: There are tw o options: Yes or NO. Select yes and draw a mask area on the video, the mask area w ill be black on the video.

  • Page 62: Alarm

    4.4.3 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Figure 4.41 Im age Quality: Low, Middle and High. The higher the quality, the picture w ill be clearer. Save To: FTP or SD Card. If you have done FTP and Alarm settings, w hen alarming, the camera w ill snap pictures to the FTP automatically.
  • Page 63 Figure 4.42 To enable motion detection, follow the steps below : Step 01: Enable Motion detection Step 02: Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera w ill be more easily alarmed. Select one motion sensitivity. Step 03: Trigger interval--- The interval time betw een tw o motion detections.
  • Page 64 There are four alarm indicators: A Ring There is an embedded speaker inside the camera, so if you select Ring, w hen the motion has been detected, the people around the camera w ill hear beep alarm sound. B Send E-mail If you w ant to receive alarm emails w hen motion is detected, you must select Send E-mail and set Mail Settings first.
  • Page 65 Figure 4.43 Step 06: Alarm Schedule ① Alarm anytime w hen motion is detected Click the black button up the MON, you w ill see all time range turn red. When something moving in the detection area at anytime, the camera w ill alarm. Click this button and select all time range Figure 4.44 ②...

  • Page 66: Record

    of TUE turns to red, that means during Tuesday w hole day, w hen something moving in the detection area, the camera w ill alarm. Figure 4.45 ③ Press the left mouse and drag it on the time boxes, you can select the serial area, Figure 4.46 Step 07: Click Save button to take effect.

  • Page 67: Pan/Tilt

    Figure 4.47 Alarm Recording Location : SD card. When the camera alarmed, it w ill store the alarm files to the SD card. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card.
  • Page 68 4.7.2 Preset Settings This section explains how to add/ delete/ alter one cruise track. There are tw o default cruise tracks: Vertical and Horizontal. Vertical: The camera w ill rotate from up to dow n Horizontal: The camera w ill rotate form left to right. All preset positions Figure 4.49 Figure 4.50...
  • Page 69 The new added track name Here you can see the preset point has been added to one track 2 Click Add button 1 Select one preset point Figure 4.51 Thirdly: Click OK button and the cruise track w ill take effect. You can add other cruise track as the same method.
  • Page 70 There are other buttons betw een the Preset points and Cruise track, you can use these buttons to adjust the order of preset points or add/delete one preset points in one cruise track, Figure 4.53 Add: Select one preset points and add it to the selected cruise track. Delete: Select one preset points you have added to one cruise track, click delete.

  • Page 71: Path Settings

    It supports three modes: No self test, Goto home position and Goto preset point. No self test: When rebooting, the camera w ill not pan / tilt. Goto home position: When rebooting, the camera w ill pa Providing Central Management Softw are to manage or monitor multi-cameras n / tilt and stops at center.

  • Page 72: Firew All

    FTP server: If your FTP server is located on the LAN, you can set as Figure 3.54. If you have an FTP server w hich you can access on the internet, you can set as Figure 3.55. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.
  • Page 73 4.10.1 Back up& Restore settings Click Backup to save all the parameters you have set. These parameters w ill be stored in a bin file for future use. Click Brow se and select the parameters file you have stored, then click Submit to restore the restore the parameters.
  • Page 74 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon , select the Camera IP that you w ant to upgrade the firmw are. Then select Upgrade Firmw are and enter the username and passw ord, choose the firmw are file, and upgrade.
  • Page 75 you upgrade. 3) Upon downloading the firmware check the sizes of the .bin files. They must match t he size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used. 4) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device System Firmware.

  • Page 76: Playback

    5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another w ay, select the time on the time&date manually.

  • Page 77: Phone Apps

    With Phone APPs , you can view your camera directly as a computer anyw here, anytime. This section show s the user how to set up the iPhone, and Android mobile phones to view Foscam cameras w ith Phone APPs.
  • Page 78 Figure 6.1 Dow nload and install the phone view app, then you can see the shortcut icon in your cell phone screen. in the URL field of the brow ser, then search the APP “Foscam ip cam view er”. 2) Enter http://play.google.com...
  • Page 79 Default user name is admin with a blank password Figure 6.2 Enter the user name and passw ord then click Login button, you can see the follow ing surveillance w indow s: Figure 6.3 The default surveillance w indow is black, you need to add devices to it and then connect the device. Please check the login window above, it was divided to 3 sections from no.
  • Page 80 Section1 Exit / Go to Device List Buttons Click this icon and exit Phone App Click this icon and back to Device List page to add cameras to the softw are Section2 Live view window If the camera supports PT function, here slide on the screen w ith your finger, the camera w ill rotate follow your finger direction.
  • Page 81 1） Install the IP Camera(s) w hich w ants to be monitored. 2） Login the IP Camera(s) by w eb brow ser and set the IP address, port, username & passw ord and make sure the camera can be accessed by brow sers. 3）...
  • Page 82 Section3 Add device buttons Add device in LAN : Click this icon and the APP w ill search all cameras in LAN automatically. Such as the follow ing screen: Figure 6.5 Select the camera IP and click OK to add cameras in LAN, then you can see the camera in the Device List. Add device through scanning UID (User Identification) number : UID Scan.
  • Page 83 Figure 6.6 Normally each camera has one unique UID and UID is used for PnP function. Now our camera does not support UID number, so here you cannot allow to use UID to add device. Add device in WAN : Click this icon and you can add cameras in WAN manually. Click this icon and it pops up the follow ing screen, here you can add cameras manually.
  • Page 84 Figure 6.7 Camera Type: Our Company produces tw o series cameras: MJ and H.264. Here select the camera type that you w ant to add. Camera name: The Camera name is a unique name that you can give to your device to help you identify it. IP address: Fill in the camera’s DDNS host or WAN IP not LAN IP.

  • Page 85: App For Iphones

    Click Edit and you can go to Add camera page (Figure 6.7). Delete device: Delete the camera from the Device List. 6.2 APP for iPhones If you use iPhone, please search the APP “Foscam ip cam view er” and install it through APP Store, then you...
  • Page 86 can see the shortcut icon in your cell phone screen. Click the icon and you can go to “ipcam table” page directly: Figure 6.9 The default device list is null, you need to add cameras to it. Section1 Camera list Here w ill list all cameras that added to the softw are.
  • Page 87 How to add cameras to the APP？ The follow ing steps are required before adding cameras to the App: 1) Install the IP Camera(s) w hich w ants to be monitored. 2) Login the IP Camera(s) by w eb brow ser and set the IP address, port, username & passw ord and make sure the camera can be accessed by brow sers.
  • Page 88 The cameras in LAN can be searched and added to APP automatically Figure 6.11 There is a icon after the camera name, click it and you can enter the user name, passw ord and w eb port to login the camera. Figure 6.12 Add device in WAN Step 1: Click the Add Camera icon...
  • Page 89 Figure 6.14a Add H.264 Device Page Figure 6.14b Add MJPEG Device Page UID: If your camera supports UID, here you scan UID number. Now FOSCA M camera does not support UID. Device name: The Device name is a unique name that you can give to your device to help you identify it. IP address: Fill in the camera’s DDNS host or WAN IP not LAN IP.
  • Page 90 to add cameras, then you can see the camera name in the “ip cam table” Step 3: Click Add button page. Figure 6.15 Surveillance windows Back to “ipcam table” page and you can see all cameras that have added. There is a icon after one camera name, click this icon and you can alter the camera’s user name, passw ord, media port and http port.
  • Page 91 Figure 6.17 Click one camera ip and you can see the live video. Figure 6.18 Please check the login window above, it was divided to 4 sections from no. 1 to 4.
  • Page 92 Section1 Back Button : Click this icon and back to “ipcam table” page. Section2 Photo Button Click this icon and look the photos you have captured. Section3 Live view window If the camera supports PT function, here slide on the screen w ith your finger, the camera w ill rotate follow your finger direction.

  • Page 93: Appendix

    7 APPENDIX 7.1 Frequently Asked Questions NOTE: Any questions you w ould meet, please check Netw ork connections firstly. Check the w orking status revealed by the indicators on the netw ork server, hub, exchange and netw ork card. If abnormal, check the netw ork connections.
  • Page 94 Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, you can see the surveillance w indow NOT E: If you could not view living video after running the ActiveX, only a red cross in the center of the video or just a black screen.
  • Page 95 Go to Extensions page Figure 7.4 Click Add button to install the Plugins. Click Add button to install the plugin Figure 7.5 Reboot the brow ser and relogin the camera, you w ill see the surveillance w indow.
  • Page 96 7.1.3 I have forgotten the administrator password To reset the administrator username and passw ord, press and hold dow n the RESET BUTTON for 5 seconds. Upon releasing the reset button, w ait for 20 seconds, the camera w ill reboot and the username and passw ord w ill return to the factory default administrator username and passw ord.
  • Page 97 Enable: Run ActiveX controls and plug-ins Figure 7.6 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 88. Figure7.7 NOT E: Make sure that your firew all or anti-virus softw are does not block the camera or ActiveX. If you could not see video, please shut dow n firew all or anti-virus softw are to try again.

  • Page 98: Default Parameters

    7.1.8 UPnP always failed UPnP only contains port forw arding in our recent softw are. Sometimes, it may be failed to do port forw arding automatically because of firew all or anti-virus softw are. It also has much relation w ith router’s security settings. So w e recommend you do port forw arding manually.
  • Page 99 View angle 70 degrees Video Image Compression H.264 Resolution 720p（1280*720），VGA（640*480） View H.264 dual streaming Image adjust The brightness, contrast, saturation , is adjustable Infrared mode Automatic , manual (on/off) Light Frequency 50Hz, 60Hz Φ5mm 11 IR LEDs, Night visibility up to 8 meters Night visibility Pan/Tilt Angle Horizontal:300°...

  • Page 100: Warrant Y

    This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. 7.5 WARRANTY ShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always attempts to provide you the very best of service.
  • Page 101 Abuse firmware upgrade without the authorized technician’s guidance.  Normal wear and tear.  Return Procedures Please read FOSCAM warranty policy & policy of your reseller first before sending items  back to point-of-purchase. Customer must first contact point-of-purchase to obtain a Return Merchandise ...
  • Page 102 (For example, improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using wrong power adapter, etc.) Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM.  Damage caused by improper installation of third-party products.

  • Page 103: Obta Ining Technical Support

    Purchaser's exclusive remedy, as against FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.
  • Page 104 If you have problem w ith FOSCA M IP camera, please first contact FOSCA M reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com FCC STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.

Table of Contents