No Pictures Problems - Foscam FI9804P User Manual

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When you use Windows7 or Vista, you may be not able to do manually record or change the record path
because of the security settings of computer.
There are two ways to resolve this problem:
(1) Please add the camera as a trusted site to resolve this issue. The steps are
IE browserToolInternet PropertiesSecurityTrusted sitesSitesAdd
(2) Open IE browser, then right click, select "Run as administrator"

6.1.6 No Pictures Problems

The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn't installed correctly you
will see no video image. You can resolve this problem by this way:
Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE
browser  Tool  Internet Proper  Security  Custom Level  ActiveX control and Plug-ins. Three options of
front should be set to be "Enable", The ActiveX programs read by the computer will be stored. As follows:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins
Figure 6.10
If you allow the ActiveX running, but still could not see living video. Please change another port number to try.
Don't use port 8000.
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Telephone: 1-800-930-0949