Phone Support; Software Updates; Documentation - Jupiter PixelNet User Manual

B—Technical Support
B.4 Phone Support
Jupiter Systems maintains a support staff to help with the installation or
operational difficulties. Support is available Monday through Friday except
national holidays. Please refer to our web site (Contacting Support) for
more up to date information and how to contact our support staff. To avoid
delays and provide the best support possible, we recommend contacting
your dealer and use our web site or use e-mail before contacting Jupiter
Systems Support staff directly.
B.5 Software Updates
Please refer to the dealer or OEM or their respective web sites for
information on receiving software updates. All software updates must be
made through the dealer.
B.6 Documentation
All printed documentation (manuals, technical bulletins, and application
notes) is included on the PDC CD as .pdf files in a folder labeled
Setup\program files\PDC\Manuals. Manuals are also installed on your
system. You can easily download and view these documents from the PDC
CD by opening the CD from My Computer and double clicking on the
Manuals folder.
The latest versions of all documents are on our web site.
212 PixelNet Domain Control User Manual