Transfer - Allworx 9224 User Manual

Allworx Phone Model 9224 User Guide
c. Talk privately to the remaining party.
d. To have the person re-join the conference, press CONF, then select the flashing Call
Appearance PFK. The three-way conference becomes re-established.
3.2.4

Transfer

The TRANSFER button enables sending the active call to another number. After starting the
transfer, the Transfer button is solid red, which indicates transferring a call to another extension
using a Blind or an Attended Transfer. The transfer option works differently, depending on the
Allworx server software version. Users have two transfer options:
• Unannounced (Blind) Transfer: user does not talk to the transfer recipient prior to
transferring a call to that extension.
• Announced (Attended) Transfer: user talks to the transfer recipient prior to
transferring a call to that extension.
Allworx Server Software 7.3 or Lower
To do an Unannounced (Blind) transfer:
The Allworx Server Administrator may configure this method for server 7.4 and greater based on
Note:
the phone configuration.
1. Press the TRANSFER button. This places the current call on hold.
• Key System Mode: To transfer a call to an external party, press a free Line
Appearance PFK, and then dial the phone number.
• PBX Mode: Continue to step 2.
2. Wait for the dial tone, and then dial the number to transfer the call.
3. Hang up, press the TRANSFER button, or press the XFER soft key to complete the
transfer.
To do an Announced (Attended) transfer:
1. Press the TRANSFER button. This places the current call on hold
2. Press an unused Call or Line Appearance PFK.
3. Dial the number of the recipient of the transfer.
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Revised: 1/8/14