Allworx 9224 Phone Manual
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Allworx 9224 Phone Manual

Allworx 9224: user guide
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Allworx

Phone Guide

9224

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Summary of Contents for Allworx 9224

  • Page 1: Phone Guide

    ® Allworx Phone Guide 9224...
  • Page 2 Allworx. © 2008 Allworx, a wholly owned subsidiary of PAETEC. All rights reserved. Allworx is a registered trademark of Allworx Corp. All other names may be trademarks or registered trademarks of their respective...

  • Page 3: Table Of Contents

    6.13 ... 15 ESSAGE ENTER 6.14 NSWER INGING HONE 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com Table of Contents ... 1 92/24 T ELEPHONE XPANDER DJUSTING THE NGLE OF THE HONE...
  • Page 4 HONE TO ADDITIONAL INFORMATION... 26 WALL MOUNTING (OPTIONAL) ... 26 REGULATORY NOTICES ... 27 ABBREVIATIONS... 27 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com ... 18 ... 18 ... 22 ETTINGS ... 23 ...

  • Page 5: Getting Started

    5. If you are not using PoE, connect the power cable into the phone, and then plug the other end into an outlet. It’s a good idea to use a surge protector. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 6: E Xpander

    Administrator. 1.3 Allworx Tx 92/24 Telephone Expander You can increase the flexibility of the phone by purchasing one or more Allworx Tx 92/24 Telephone Expander(s). Each Tx 92/24 Telephone Expander adds 24 Programmable Function Keys (PFKs) to the phone. The phone supports up to three telephone expanders. This allows up to 96 Programmable Function Keys to be associated with one 9224 phone and the 3 expanders.

  • Page 7: Adjusting Your Phone

    2.1 Base Assembly and Adjusting the Angle of the Phone You can adjust the Allworx 9224 phone on its base so that it is easy to use and easy to read the screen. 1. Lay the phone face down on a soft surface with top of the phone pointed away from you.

  • Page 8: Introduction To Your Allworx Phone

    Phone Guide – 9224 Introduction to your Allworx Phone Your new Allworx phone supports two modes of operation: PBX (Private Branch Exchange) Mode and Key System Mode. Your System Administrator has pre-configured the phone for one of these two modes. Each programmable button on the phone will function differently depending on the mode of the phone.

  • Page 9: Button Operation

    Navigation None 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com Use the keypad to dial numbers in order to place a call. Access the Message Center. Use the phone as an intercom.

  • Page 10: Messages

    CONF, then select the flashing Call Appearance PFK. The three-way conference is then re-established. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com Use the buttons below the display to select a soft key.

  • Page 11: Transfer

    To place an active call in a “system-wide hold”, press the PARK button. Any phone with a PFK for this outside line will be able to retrieve the call. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 12: Info

    To place a call on hold: • Press the HOLD button. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com press the SPEAKER button and then place the handset on hook. Take © 2008 Allworx. All rights reserved Version 1.
  • Page 13 If you have a call on hold and a new call comes in, the new call will be answered when the handset is lifted. If Music on Hold is enabled for your company’s system, callers on hold will hear music. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 14: Phone Operation

    A PFK can be created to activate the headset instead of using the SPEAKER button. The PFK must to be set up by the System Administrator. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 15: Directory Dialing

    5.9 Ignore and Silence Soft Keys • While a call is ringing, the SILENCE and IGNORE soft key options appear. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com to dial the number. to call the number.

  • Page 16: Programmable Function Keys

    The following features can be programmed by your System Administrator into any of the 24 PFKs on the Allworx 9224. Additional PFKs can be added to the Allworx 9224 by attaching one or more Allworx Tx 92/24 Telephone Expanders (see Allworx Tx 92/24 Telephone Expander Installation Guide for complete details).

  • Page 17: System Features

    Dialing extension 421 disables Do Not Disturb on the phone. Note: The MUTE/DND button will not be lit. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 18: Call Queues

    SPEAKER button for hands-free mode, or by using your handset or headset and pressing the PFK. If Music on Hold is enabled for your company’s system, queued callers will hear music. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 19: Call Forwarding

    Paging Zone, which is set up by the System Administrator. 6.12 Conference Center The Conference Center is an optional feature. Note: It is not available for the Allworx 10x. There are four Conferences Bridges on the 24x and one Conference Bridge on the 6x that support up to 8 callers.

  • Page 20: Answer Ringing Phone Using Another Handset

    Slow flashing red means a call has been parked on this Parking Orbit, but not by this handset. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 21: Call Monitors

    The System Administrator can define one or more BLF PFK(s) on your phone. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 22: Advanced Topics

    2. Press the SPDIAL soft key. 3. Choose the desired speed dial number on the keypad. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: October 31, 2008...

  • Page 23: Preferences

    Intercom Auto Answer – When a call is placed to a phone using the INTERCOM button, the phone receiving the call will automatically answer using Intercom/Speakerphone. i. Enabled (Default) 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: October 31, 2008...
  • Page 24 Popup Disabled r. Hold Button Operation – Set the Hold button functions. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: October 31, 2008...

  • Page 25: Reboot The Phone

    1. Select the CONFIG soft key. 2. Scroll down and highlight Clear Call History. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: October 31, 2008...

  • Page 26: Refresh Directory

    4. Select the YES soft key to clear call history OR select NO to cancel. 7.6 Refresh Directory If new users or extensions have been set up on the Allworx server, the on-phone directory will automatically be updated after some delay. The directory may be updated immediately using the following procedure: 1.

  • Page 27: Current Status / Info

    5. Use the Up / Down navigation arrows to move through the list. 6. When finished, press the EXIT soft key. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 28: Check Statistics

    Administrator. 1. Select the soft key that corresponds to CONFIG on the screen. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: October 31, 2008...
  • Page 29 4. Select the YES soft key to restore the factory defaults OR select NO to keep the Configuration as is. 5. Phone automatically reboots. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 30: Additional Information

    Your System Administrator can give you this address. It is also included on your Allworx welcome sheet. Wall Mounting (Optional) The Allworx 9224 can be mounted on a wall. This requires a wall mounting plate. Mounting plates should meet the requirements of standard TIA-570-B, Section 5. The mounting plates are available from your local telephone company or your local retailer.

  • Page 31: Regulatory Notices

    PFK – Programmable Function Key DND – Do Not Disturb BLF – Busy Lamp Field 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: October 31, 2008...

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