Allworx 9224 Manual
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Allworx 9224 Manual

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Allworx
Phone Guide
9224

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Summary of Contents for Allworx 9224

  • Page 1 ® Allworx Phone Guide 9224...
  • Page 2 Allworx. © 2008 Allworx, a wholly owned subsidiary of PAETEC. All rights reserved. Allworx is a registered trademark of Allworx Corp. All other names may be trademarks or registered trademarks of their respective...

  • Page 3: Table Of Contents

    URRENT TATUS ..............................20 HECK TATISTICS 7.10 ........................21 HANGES TO ETTINGS 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: September 9, 2008 Page i...
  • Page 4 ADDITIONAL INFORMATION ............................22 WALL MOUNTING (OPTIONAL)..........................22 REGULATORY NOTICES ............................23 ABBREVIATIONS ...............................23 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: September 9, 2008 Page ii...

  • Page 5: Getting Started

    It’s a good idea to use a surge protector. 6. Thread cables through the strain relief guide. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 6: Allworx Tx 92/24 Telephone Expander

    Administrator. 1.3 Allworx Tx 92/24 Telephone Expander You can increase the flexibility of the phone by purchasing one or more Allworx Tx 92/24 Telephone Expander(s). Each Tx 92/24 Telephone Expander adds 24 Programmable Function Keys (PFKs) to the phone. The phone supports up to three telephone expanders. This allows up to 96 Programmable Function Keys to be associated with one 9224 phone and the 3 expanders.

  • Page 7: Adjusting Your Phone

    2.1 Base Assembly and Adjusting the Angle of the Phone You can adjust the Allworx 9224 phone on its base so that it is easy to use and easy to read the screen. 1. Lay the phone face down on a soft surface with top of the phone pointed away from you.

  • Page 8: Introduction To Your Allworx Phone

    Phone Guide – 9224 Introduction to your Allworx Phone Your new Allworx phone supports two modes of operation: PBX (Private Branch Exchange) Mode and Key System Mode. Your System Administrator has pre-configured the phone for one of these two modes. Each programmable button on the phone will function differently depending on the mode of the phone.

  • Page 9: Button Operation

    To listen to your voicemail, press the MESSAGES button. You will need to enter your password to access your messages. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 10: Intercom

    4. Talk to the new recipient. 5. Press the TRANSFER button again. The two parties will now be connected. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 11: Release

    4. Press MUTE/DND to turn Do Not Disturb off your phone. The light on the MUTE/DND button will turn off. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 12: Hold

    If you have a call on hold and a new call comes in, the new call will be answered when the handset is lifted. If Music on Hold is enabled for your company’s system, callers on hold will hear music. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 13: Phone Operation

    3. Press the Select button to dial the number. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: September 9, 2008...

  • Page 14: Redial A Number

    The following features can be programmed by your System Administrator into any of the 24 PFKs on the Allworx 9224. Additional PFKs can be added to the Allworx 9224 by attaching one or more Allworx Tx 92/24 Telephone Expanders (see Allworx Tx 92/24 Telephone Expander Installation Guide for complete details).
  • Page 15 Queue Appearance • Speed Dial • Messages • Not Used 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: September 9, 2008 Page 11...

  • Page 16: System Features

    1. Press and hold the Queue PFK on your phone corresponding to the Queue to be logged out of. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 17: Call Forwarding

    Paging Zone, which is set up by the System Administrator. 6.12 Conference Center The Conference Center is an optional feature. Note: It is not available for the Allworx 10x. There are four Conferences Bridges on the 24x and one Conference Bridge on the 6x that support up to 8 callers.

  • Page 18: Message Center

    The Parking Orbit PFK may be in one of several states: 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 19: Call Monitors

    The System Administrator can define one or more BLF PFK(s) on your phone. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 20: Advanced Topics

    Brightness: controls the brightness of the back light. b. Call History Size – Number of calls kept in History. 0 – 99 (Default: 99). 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.
  • Page 21 Off Hook Ringing – The phone will ring when a new call is received while in use. i. Enabled (Default) ii. Disabled 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: September 9, 2008...

  • Page 22: Reboot The Phone

    YES soft key to save any changes OR select NO to cancel changes made. 5. Select the YES soft key on the confirmation prompt to reboot. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 23: Clear Call History

    4. Select the YES soft key to clear call history OR select NO to cancel. 7.6 Refresh Directory If new users or extensions have been set up on the Allworx server, the on-phone directory will automatically be updated after some delay. The directory may be updated immediately using the following procedure: 1.

  • Page 24: Current Status / Info

    - Loss Rate - Max Jitter • SIP Call Stats 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: September 9, 2008 Page 20...

  • Page 25: Save Changes To Your Settings

    4. Select the YES soft key to restore the factory defaults OR select NO to keep the Configuration as is. 5. Phone automatically reboots. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1.

  • Page 26: Additional Information

    Your System Administrator can give you this address. It is also included on your Allworx welcome sheet. Wall Mounting (Optional) The Allworx 9224 can be mounted on a wall. This requires a wall mounting plate. Mounting plates should meet the requirements of standard TIA-570-B, Section 5. The mounting plates are available from your local telephone company or your local retailer.

  • Page 27: Regulatory Notices

    PFK – Programmable Function Key DND – Do Not Disturb BLF – Busy Lamp Field 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved Version 1. Revised: September 9, 2008...

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