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4.1 Messages
If the MESSAGES button is red, you have a new message in your voicemail box. The number of new
messages appears on the screen. To listen to your voicemail, press the MESSAGES button. You will need to
enter your password to access your messages.
4.2 Intercom
1. Press the INTERCOM button and dial the extension of the person you would like to talk to.
2. The call is connected when the LCD screen displays Active Call.
3. Start talking. The person you called will hear you over their speaker.
4. Press the INTERCOM or SPEAKER button to end the call.
5. To deny an incoming Intercom request, press the IGNORE soft key.
4.3 Conference
The Allworx 9204 phone provides the ability to set up conferences between three parties (3-way conferences) or four
parties (4-way conferences). To be able to connect a 4-way conference, at least three Call Appearance PFKs are
required.
After connecting to the first person you want on the conference call, follow these steps:
1. Press the CONF button.
2. Select another Call Appearance PFK and dial the number of the second person you want on the
conference call.
3. Press the CONF button.
4. All three callers are now able to conference. The CONF button will be illuminated solid green.
5. To add another person to the conference, repeat steps 1 through 3
6. All four callers are now able to conference. The CONF button will be illuminated solid red.
7. One party may exit the conference by hanging up; the remaining parties will continue to be connected.
8. If you desire to have a private conversation that excludes one or more of the parties, you may split the
conference using the following steps:
a. Use the Up / Down navigation arrows, to select the Call Appearance PFK of the person you
wish to put on hold and then press the HOLD button. Repeat to put another caller on hold.
b. You may now talk to the remaining party or parties.
c. The Call Appearance PFK(s) for the person(s) on hold will flash. To have an excluded person
re-join the conference, press CONF, then select the flashing Call Appearance PFK. The
excluded person is added back into the conference.
9. End the conference by hanging up.
4.4 Transfer
Unannounced (Blind) Transfer
1. Press the TRANSFER button. The current call is placed on hold.
2. At the dial tone, dial the extension to where you want to transfer the call.
3. The call will automatically be transferred. If the recipient does not answer, the call will follow the
recipient's call route.
Announced (Attended) Transfer
To talk to the person to whom you are transferring the call to before the transfer goes through.
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2010 Allworx Corp. All rights reserved. Allworx, a wholly owned subsidiary of PAETEC Holding. All other names may be trademarks or
Phone Guide – 9204
registered trademarks of their respective owners
Revised: September 1, 2010
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