About The Answering System; Answering System And Voicemail Indicators; Using The Answering System And Voicemail Together - AT&T CL84115 Complete User's Manual

Answering system

About the answering system

Answering system and voicemail indicators

Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system and those
left at your telephone service provider's voicemail (fees may apply). Your
telephone's built-in digital answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
• If and XX New messages show on the handset, and
XX New messages shows and
the telephone base, there are new messages in the built-in
answering system. To listen to messages recorded on your
digital answering system, press
telephone base (page 89).
• If and New voicemail display on the handset and
the telephone base, your telephone service provider is
indicating that it has new voicemail for you. To listen
to your voicemail, dial an access number provided by
your telephone service provider, followed by a security
code or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than the answering system, turn off
the answering system. To use the answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.
NOTE: After reviewing all new messages, the number of old messages appears on the
message counter.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers, as described below. To learn how to program your voicemail
settings, contact your telephone service provider. Then, if you are on a call,
or if the answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
/�LAY/�TO� flashes on
/�LAY/ on the
�TO�
86
HANDSET
1 New message
ANS ON
AM
10:01 10/15
BASE
1 N e w m e s s a g e
MSG #
1
10:01 10/15
1