AT&T CL84102 User Manual

AT&T CL84102 User Manual

Dect 6.0 corded/cordless telephone/answering system with caller id/call waiting
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Abridged user's manual
CL84102/CL84152/CL84202/
CL84252/CL84342/CL84352
DECT 6.0 corded/cordless
telephone/answering system
with caller ID/call waiting

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Summary of Contents for AT&T CL84102

  • Page 1 Abridged user’s manual CL84102/CL84152/CL84202/ CL84252/CL84342/CL84352 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting...
  • Page 2 A limited set of features are described in an abridged form. Please refer to the online CL84102/CL84152/CL84202/CL84252/CL84342/ CL84352 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting Complete user’s manual for a full set of installation and www.telephones.att.com/manuals...
  • Page 3: Parts Checklist

    CL84252/CL84342/CL84352 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting Abridged Quick start guide Cordless handset user’s manual (1 for CL84102/CL84152) (2 for CL84202/CL84252) (3 for CL84342/CL84352) Telephone line cord Corded handset Telephone base Power adapter for with coiled handset...
  • Page 4: Table Of Contents

    Abridged user’s manual CL84102/CL84152/CL84202/ CL84252/CL84342/CL84352 DECT 6.0 corded/cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Equalizer ..........16 Volume control ........16 Quick reference guide - handset ..1 Call waiting ........... 17 Quick reference guide - telephone Mute ............
  • Page 5 Caller ID Redefining long range coverage and clarity .......... 56 Caller ID ............32 HD audio ..........56 Information about caller ID with call waiting ......32 Index Missed (new) call indicator ... 32 Index .............. 57 Review the caller ID history ..32 View dialing options ......
  • Page 6: Getting Started

    Getting started Quick reference guide - handset pDIR/VOLUME CHARGE indicator CID/VOLUME Press pDIR to show directory On when the handset is entries when the handset is Press qCID to show caller ID charging in the charger. not in use (page 28). history when the handset is not in use (page 32).
  • Page 7: Main Menu

    Getting started Quick reference guide - handset �U�H TO TAL� Press to initiate a one-to-one (page 23) or one-to-group broadcast (page 25). Press and hold to broadcast to a group of system devices (page 25). Main menu Main menu • Play messages (page 40) •...
  • Page 8: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base Large tilt display IN U�E indicator Move the top of the display On when the telephone is in use, or when the forward or backward to adjust answering system is answering an incoming call. the angle of the screen for On when a handset is being registered.
  • Page 9 Getting started Quick reference guide - telephone base /AN�WER ON/OFF Press to turn the built-in answering system on or off (page 35). /�LAY/�TO� Press to start or stop message playback (page 40). /RE�EAT During playback, press to repeat the playing message (page 41). During playback, press twice to play the previous message (page 41).
  • Page 10: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 7 for details. Telephone base installation Plug the large end of Plug one end of the...
  • Page 11: Battery Installation And Charging

    Getting started Battery installation and charging Once you have installed the battery, the screen indicates the battery status (see the table below). For best performance, keep the handset in the charger when not in use. The battery is fully charged after 10 hours of continuous See the table in the Technical specifications section on page 56 charging.
  • Page 12: Installation Options

    Getting started Installation options The telephone base comes with a mount bracket set for tabletop use. If you want to mount your telephone on a wall, rotate the mount bracket down so the telephone can connect with a standard dual-stud telephone wall mounting plate.
  • Page 13 Getting started Installation options 2. Press down the switch hook and slide the handset tab upward to remove it from the slot. Rotate the handset tab by 180 degrees. Press down the switch hook and then replace the handset tab to its slot. The protruding edge of the handset tab holds the corded handset in place when the telephone is mounted on the wall.
  • Page 14: Telephone Settings

    Telephone settings Handset and telephone base settings Use the menu to change the telephone settings. 1. Press MENU/ on the handset or telephone base when it is not in �ELECT use to enter the main menu. 2. Press to scroll to the feature to be changed. When scrolling through the menu, the >...
  • Page 15: Set Date/Time

    Telephone settings Handset and telephone base settings �et date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
  • Page 16: Voicemail (Visual Message Waiting) Indicator

    Telephone settings Handset and telephone base settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, New voicemail and the icon appear on the telephone base and handset screens when you have new voicemail messages. Contact your service provider for more information and assistance about using your voicemail service.
  • Page 17: Clear Voicemail Indicator

    Telephone settings Handset and telephone base settings Clear voicemail indicator Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon;...
  • Page 18: Caller Id Announce

    Telephone settings Handset and telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. To turn on or off the caller ID announce on a cordless handset or the telephone base: Press MENU/ in idle mode to enter the main menu.
  • Page 19: Home Area Code

    Telephone settings Handset and telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.
  • Page 20: Telephone Operation

    Telephone operation Telephone operation Making a call Using a cordless handset: • Press �HONE/ /��EA�ER ��EA�ER, then enter the telephone number. FLA�H Using the telephone base: • Lift the corded handset or press /��EA�ER ��EA�ER, then enter the telephone number. Answering a call Using a cordless handset: •...
  • Page 21: Handset Speakerphone

    Telephone operation Telephone operation Handset speakerphone During a call, press /��EA�ER ��EA�ER to switch between handsfree speakerphone and normal handset use. Press OFF/ to hang up. CANCEL NOTE: The speakerphone uses more power than the normal handset. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes depleted.
  • Page 22: Call Waiting

    Telephone operation Telephone operation Call waiting If you subscribe to call waiting service from your telephone service provider, you hear two beeps if someone calls while you are already on a call. • Press /FLA�H on the cordless handset or FLA�H on the telephone �HONE base to put your current call on hold and take the new call.
  • Page 23: Blind Transfer

    Telephone operation Options while on calls Blind transfer While on an outside call, you can transfer the call to a specific device or any device without notifying them. To transfer an outside call from a handset: 1. During the call, press MENU/ �ELECT /�ELECT to choose >Transfer.
  • Page 24: Multiple Handset Use

    Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: HAND�ET LOCATOR on the telephone base to start the paging • Press tone on all handsets for 60 seconds. NOTE: If you press OFF/ or MUTE/...
  • Page 25: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (model AT&T CL80111) for this telephone base to expand your telephone system (up to 12 handsets). Using a cordless handset: in idle mode to enter the main menu.
  • Page 26: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom Using the telephone base: Press MENU/ in idle mode to enter the main menu. Press q �ELECT to scroll to >Intercom, then press /�ELECT. MENU • If you have one handset, the telephone base shows Calling HAND�ET X. •...
  • Page 27: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Using a cordless handset: 1.
  • Page 28: Push-To-Talk (Ptt)

    Multiple handset use Push-to-talk (PTT) �TT You can directly broadcast messages to the speakerphone of any device. Press and hold �U�H TO TAL� on a handset or �TT on the telephone base to begin two-way communication. • Only one device can talk at a time. While talking to another device, press and hold �U�H TO TAL�...
  • Page 29 Multiple handset use Push-to-talk (PTT) 3. Release �U�H TO TAL� after speaking. Both devices beep once again and the screens show �ress and hold [�TT] to talk. Then you can press and hold �U�H TO TAL� to continue speaking or the destination device can respond (see Answer a �TT call on page 26).
  • Page 30: Ptt Call To Group

    Multiple handset use Push-to-talk (PTT) �TT call to group When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-five calls when one to five handsets are registered, and a maximum of one-to-four calls when six or more handsets are registered.
  • Page 31: Answer A Ptt Call

    Multiple handset use Push-to-talk (PTT) Answer a �TT call You can respond to a PTT call as described below. When your device receives a PTT call, it beeps and shows �ress and hold [�TT] to talk. When the other party is speaking, your speakerphone light is on, and your device shows: •...
  • Page 32: Directory

    Directory Directory The directory can store up to 50 entries which are shared by all handsets and the telephone base. Changes made to the directory from any device apply to all. Create a new directory entry Using a cordless handset or the telephone base: Press MENU/ in idle mode to enter the main menu.
  • Page 33: Review Directory Entries

    Directory Directory Review directory entries Press pDIR on the cordless handset or telephone base when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. Press q or p to browse through the directory. �earch by name Using a cordless handset or the telephone base: 1.
  • Page 34: Edit A Directory Entry

    Directory Directory Edit a directory entry Using a cordless handset or the telephone base: /�ELECT. The screen shows 1. When a directory entry displays, press MENU EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 3.
  • Page 35: Speed Dial

    Directory Speed dial The telephone system has 10 speed dial locations Robert Brown (2-9 and 0, location 1 is reserved for voicemail) where 888-883-2445 you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location.
  • Page 36: Make A Call Using Speed Dial

    Directory Speed dial Make a call using speed dial Using a cordless handset or the telephone base: When in idle mode, press and hold the dialing key (2-9, 0) corresponding to the assigned location you wish to call. -OR- 1. Press MENU when in idle mode.
  • Page 37: Caller Id

    Caller ID Caller ID This product supports caller ID services offered by most telephone service providers. The telephone stores caller ID information about the last 50 The telephone stores caller ID information about the last 50 incoming calls in the telephone base. This information is common to all handsets and the base.
  • Page 38: Dial A Caller Id Log Entry

    Caller ID Caller ID 883-2445 Press 1 repeatedly if you need to add or remove 1 in 1-883-2445 Press 1 front of the telephone number before dialing or saving it in the directory. When the number is in the correct 888-883-2445 1-888-883-2445 format for dialing, call the number by pressing...
  • Page 39: Answering System

    Answering system Answering system settings Use the answering system menu of a system handset or the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time.
  • Page 40: Answer On/Off

    Answering system Answering system settings Answer on/off By default, the answering system is on and ready to record messages. If you turn the answering system off, it does not answer calls and record messages. To turn the answering system on or off: Using a cordless handset: 1.
  • Page 41: Number Of Rings

    Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, or after four rings when there are no new messages.
  • Page 42: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. By default, the message alert tone is set to off. There is no audible alert at the handset.
  • Page 43: About The Answering System

    Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.
  • Page 44: Message Capacity

    Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to 3 minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on individual message characteristics.
  • Page 45: Call Intercept

    Answering system About the answering system Call intercept While screening a call, you can stop recording and speak to the caller by pressing �HONE/ /��EA�ER ��EA�ER on the cordless handset, pressing FLA�H /��EA�ER ��EA�ER on the telephone base, or lifting the corded handset. Temporarily turning off the message alert tone If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are new messages.
  • Page 46: Options During Playback

    Answering system Message playback Options during playback When messages are playing on the telephone base: Press q/VOLUME/p to adjust the message playback volume. • • Press EQ to adjust the message playback audio quality. • Press /��I� to skip to the next message. •...
  • Page 47: Delete All Old Messages

    Answering system Message playback Delete all old messages To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The screen shows Delete all old messages? and the system announces, “To delete all old messages, press DELETE again.”...
  • Page 48: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code.
  • Page 49: Adding And Registering Handsets/Headsets

    Appendix Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80111, sold separately) or up to 10 cordless handsets and 2 cordless www.telephones.att.com/headsets headsets (sold separately). Visit for a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use.
  • Page 50: Deregistering Handsets

    Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.
  • Page 51: Troubleshooting

    Appendix Troubleshooting For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals If you have difficulty with your phone, please try the suggestions below. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 .
  • Page 52 Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range.
  • Page 53 Appendix Troubleshooting I experience poor sound quality when using the handset speakerphone. • For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up. My caller ID isn’t working. •...
  • Page 54: Maintenance

    Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indicator. They are independent features and each alerts you to new messages differently (page 38). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.
  • Page 55: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. �afety information •...
  • Page 56 Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 57: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
  • Page 58: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 59: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals What does this limited warranty cover?
  • Page 60 Appendix Limited warranty 5. How do you get warranty servce? www.telephones.att.com To obtain warranty service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals NOTE: Before calling for service, please review the user’s manual;...
  • Page 61: And Clarity

    Appendix Technical specifications Operation Operating time* Talk time (cordless handset) Up to 7 hours Talk time (cordless handset speakerphone) Up to 5 hours Standby Up to 7 days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity.
  • Page 62: Index

    Index Index Ending a call 15 Announcement 34 Answer an incoming call during an intercom call 21 Answering calls 15 Handset Answering system 34–43 handset locator 19 Assign a speed dial number 30 quick reference guide 1–2 ringer tone 9 ringer volume 9 speakerphone 16 Battery charging 6...
  • Page 63 Index Index � Paging tone 19 Power adapter 5 Push-to-talk 23–26 Quick reference guide 1–4 Recharging 6 Redial 16–17 Remote access 43 Ringer silencing 15 Ring tone options 9 � Safety information 50–51 Speakerphone 16 Speed dial assign a number 30 make a call 31 Technical specifications 56 Telephone base...
  • Page 64 For more detailed instructions, refer to the Complete user’s manual at www.telephones.att.com/manuals. For customer service or product information, please visit our website at www.telephones.att.com, or call 1 (800) 222-3111 In Canada, dial 1 (866) 288-4268. © 2011-2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.

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Cl84342Cl84352Cl84152Cl84202Cl84252

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